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Naffan Droo Posted 16 years ago
Help - I can't get the lens off my camera! the motor seems broken and gets stuck half the time and when you try and remove it, it only turns the dot around to where the ef-s lenses usually come off...

Any ideas?! I cant exactly return it (via amazon) as my camera's stuck to it! :'(
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LightStamp Posted 16 years ago
Actually have never heard of that before. The push release on the camera must be broken cauuse ther's not much on the lens to break.
If you are used to Nikon camera/lenses turn the lens the other way to remove ;-)
Naffan Droo Posted 16 years ago
well the push release works because it releases the lens so that it can twist - it just cant twist all the way around :(

Its a Canon 450d btw... judging by the string of posts here about faults, my bets on the lens being the problem not the camera
gilesclement Posted 16 years ago
I've got a hammer ;)
Togglehead Posted 16 years ago
Flip it to manual focus and try?
johnchris. Posted 16 years ago
Did you ever get it off your camera body? I have the same problem and I've done everything short of sending it in for repair (which I'm trying to avoid).
Badge The Photographer Posted 16 years ago
BUMPING this for results!!!
xtr3mpandas Posted 16 years ago
Ive had this problem before. Holding the lens release button (be sure its not the button being jammed ) just keep attempting to wiggle the lens. It probably wont budge at first but if u keep trying it should come loose. You've probably tried this but keep trying. Forcing and or using a tool to release may damage the lens. Good Luck!
Kurt16 Posted 15 years ago
I just put my 50mm 1.8 on my 40d and went to take a picture. When I pressed the button half way down, the front element fell out. Now the lens won't come off the camera. I guess I will be trying to wiggle it, just a little bit. I loved this lens and I am very sad at the moment.
ollymartin.com Posted 14 years ago
Did anyone in this topic ever manage to successfully remove it without having to send it to a shop/repair place?
Addie J Posted 14 years ago
I just barley ordered me this lens. As I was reading the reviews on it there were many people who had this same problem so its not your camera. Im scared to try mine out I don't want it stuck. A lot of the reviews said they had to send there camera off to get the problem fixed. So if anybody got theres off without doing so please share. in case this happens with mine.
Chalkie_CC Posted 14 years ago Edited by Chalkie_CC (member) 14 years ago
@Addie.... Stop worrying and get it. Many thousands have been sold and had no problems whatsoever. You can't keep your gear wrapped in cotton wool because it 'might' have a problem..use it and enjoy it. :o)
Addie J Posted 14 years ago
I just got it yesterday so far Its been great i have taken it off 3 times now so no problems! keeping my fingers crossed for the future I was very nervous putting it on though :)
amuck lake [deleted] Posted 14 years ago Edited by amuck lake (member) 14 years ago
Never had this problem. The mount should not stick because of it's design, so it hints that something got loose from the lens and got stuck. I'm guessing it's the electrical contacts for the AF motor.

You could also just *break* it off too. The lens is made of cheap plastic so it won't take much brute force. Also the lens is dirt cheap in general so it's practically disposable.
Pixel_the_protector Posted 13 years ago Edited by Pixel_the_protector (member) 13 years ago
This just happend to me as well. I solved it... with a swiss army knife. No kidding. What happend to med and I think most of you experiencing this problem is this:

On the bottom of this cheap piece of shit that almost costed me a new camera there is a plastic ring where the serial number is printed. This ring is not fastend by screws, just with plastic "hooks" or tabs. If these hooks for some reason gets loose this ring will move slightly and stop the lens from being abel to rotate to the release position.

If this happens the ring will hook into the connectors instead of sliding over them. If you try to use force to rotate it to release position you will certainly damage your camera bodys connectors.

The only way to fix this is by force opening of the lens.

1. Take out the the front element. Break the plastic tabs and unscrew the only 2 screws that holds this construction together (except for the motor that has 2 other screws).

2. Get out as many parts as possible. Dont let anything fall into the camera. Be careful!

3. When you come to the bottom. Break all four plastic tabs that holds the last plastic part in place. Release and rotate the lens to a position before it comes to a stop.

Now, try to lift the last plastic part with your fingers as you rotate the lens with your other hand. Be careful! Do not use force here. Hopefully the plastic part will come loose and you can rotate your lens to the right position.

I will never in my life put this piece of crap on my camera again after knowing how it was constructed. Not even if I got paid!!! Takes ok pictures though...
LewisBowers Posted 13 years ago
Same happened to me. i dropped the lens and put it on my camera to see if it still worked. then i couldnt get it oiff :( had to send it to canon and they charged me £160 to get off a £60 lens :( but they had to put a new mount on my camera as the lens mount damaged the thread.
Daydayphotography Posted 13 years ago
But when they charged the £160 to fix it did you have the warranty? My lens is stuck in the mount too I'm going to take it to a repair center this weekend.
brash rose [deleted] Posted 13 years ago
Got this lens 2 weeks ago for my 7D. I've been removing it a couple of times to switch lens and haven't had any kind of problem.
EilidhMcH Posted 13 years ago
I love this lens it's been fantastic on my Canon 350D, until today, I picked up my camera bag not realising that it was open and my camera fell out lens first. Now I can't get it off my camera, it's autofocus won't work and it makes a disturbing mechanical noise. It wasn't even a big fall! I think getting it repaired would cost more than the camera is now worth
Chalkie_CC Posted 13 years ago
That's not good, but take a look at the reply above from 'Pixel_the _Protector' and have a go at removing it yourself.
Fishybigdog Posted 13 years ago
I just joined this forum specifically to say thanks to Pixel the Protector. You just cost me a £50 lens, but saved me £160 to have Canon remove the damn thing for me! Legend!

I ended up grabbing the focus ring of the lens and twisting it with some force until the whole end came off. I pulled the innards out, then snapped the 4 plastic tabs off with a screwdriver, and hey presto! the lens finally came off the camera! WAAHEY!

My wife really loved this lens, and because it's cheap, we may replace it... Maybe pull it apart first though, and glue the plastic ring on!

Or maybe the EF-S 17-55 f2.8 that I've been looking at for the last 2 years is a better option!
TAME TSK Posted 13 years ago
Thankyou soo much pixel, just got that damn piece of plastic off my 550, soo grateful for your wisdom.
nwalkner Posted 12 years ago
i'm glad i have the 1989 metal mount one
awesomeive Posted 12 years ago
I've had mine for well over 3 years and it's still in perfect condition and still taking brilliant photos!! :)
Pearse Stokes Posted 12 years ago Edited by Pearse Stokes (member) 12 years ago
I'm afraid my plastic-bodied version received a slight knock and fell apart altogether. I pressed it back together and continued to use it, until today when I couldn't get the lens off the body. I'm going to have to destroy the lens to save the camera.

As I almost always used if wide open I'm going to use an old Olympus manual lens with adapter.

This lens is good for portraiture but you have to treat it with EXTREME care.

500px.com/David_Epperly/stories/22176/how-to-remove-a-stu...
rocurti Posted 12 years ago
This is certainly a very disquieting topic.
Clyde Lovett Posted 11 years ago Edited by Clyde Lovett (member) 11 years ago
The lens must be sacrificed unless you are extremely gentle AND don't break the ribbon. The ribbon just fell apart on me. My son had borrowed the lens from school to use on my old T2i. It went on, it never came off ... until tonight. The 50mm 1.8 is now in pieces and my camera is free :)

Thanks to everyone who posted here & referenced other pages with more info. All very helpful.