Melissa Gonzales at Chase
Taken at the University Hills Chase branch (with permission of the nice banker behind the teller booth).
This is Melissa Gonzales. Judging by her trademark light blue collared shirt, black dress pants and silver nametag, we can guess that she is a banker with Chase. Or at least a life size cardboard facsimile of a Chase banker.
Melissa wants you to know that How Your Debit Card Works May Have Changed. In the weeks prior to this photo, she has held several different signs counting down the weeks - Only 2 Weeks!, and so on - to the day that new federal regulations required JPMorgan Chase Bank to opt their customers out of debit card overdraft protection by default.
Every Chase branch has a Melissa.
From University Hills, the spacious branch housed inside the former Bank One building for over 14 years and the oldest, largest one in the state, to the tiny Chase inside the Albertsons grocery store on Alameda and Broadway street, each one has the exact same cardboard banker.
Oh, one more thing: if you are unsure about your overdraft protection choices, there is no need to worry about it. Not only can you update your debit card overdraft preferences online and at the branch, as Chase suggests, but you can also do it instantly at branch-connected ATMs and by calling the number on the back of your card (1-800-935-9935).