Walmart CEO and President on Building Customer Trust and Loyalty

President and CEO of Wal-Mart Stores, Inc., Mike Duke, speaks to shareholders at the 2011 Walmart Shareholders Meeting in Fayetteville, Arkansas. He notes that nothing builds more loyalty than everyday low prices (EDLP) and everyday low costs (EDLC). Only businesses that solve problems will earn trust and saving people money so they can live better earns trust. To watch the replay of the event, view videos, and join the conversation, visit

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Taken on June 2, 2011