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United Breaks Guitars | by Tidewater Muse
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United Breaks Guitars

This has to suck... David Carroll's $3500 Taylor guitar was trashed by United Airlines. They told him to get lost and wouldn't pay for the repairs. He wrote a great song that is going viral on YouTube. So, now, Google "United Airlines" and his video is number five in results. Moral of the story: don't screw up customer service.

 

See the video here: www.youtube.com/watch?v=5YGc4zOqozo

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Taken on August 2, 2009