Mental Models workshop, page 1

    Newer Older

    Notes from a 2009 IASummit pre-conference workshop with Indi Young. Our goals for the day were to understand how mental models can be used to: Figure out how to support people, increase design confidence, get clarity in decision-making, support strategy continuity. I keep these notes on my bulletin board, and still refer to them frequently. If you have a chance to take a workshop with Indi Young, do it. Either way, her book, Mental Models, is a great resource.

    keyboard shortcuts: previous photo next photo L view in light box F favorite < scroll film strip left > scroll film strip right ? show all shortcuts