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Mental Models workshop, page 3 | by strottrot
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Mental Models workshop, page 3

Notes from a 2009 IASummit pre-conference workshop with Indi Young. This page covers some of Young's tips on interview rules, phrasing when summarizing stories, and using corner jewels to annotate mental model diagram boxes.

I shared a cab with Indi from the airport to the Summit, and loved her conversation with the cab driver--mad interviewing skills at work, we had three stories about the city and quite a few BBQ recommendations. When she suggested we 'practice everywhere' during the workshop, I knew just what she meant.

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Taken on January 15, 2010