Disney Institute -- Loyalty
This pic is the sixth in a set of six covering the first day of an intensive seminar series on customer service.
How's this for an impressive reality about the economic value of customer-loyalty?
Disney has worked out that the average visitor to Disneyland in Orlando, Florida will spend US$50 000 over their lifetime.
I don't need to say a single word more, do I?
This painting was made live during the Disney Institute day of the Service Excellence Emporium 2007 seminar. I'm using ArtRage 2.5 on a Toshiba Tecra M4 tablet pc. Thanks to Blue Moon for sending me! No hearts or wallets were mutilated in the making of this painting.