223/365 - my bank sucks

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    so. i went to use my card today at the grocery store and it gave me a "not authorized." so i tried to get cash out of the ATM instead, and again, it wouldnt work. upon calling my bank... we'll call it "mank mof mamerica" they told me my card had been canceled, and a new card had been issued over 2 weeks ago.

    so after an hour of so of going ballistic about identity theft, i was able to get someone to tell me that a 3rd party, that the bank couldnt disclose to me, had reported my card compromised. the bank proceeded to cancel my card, without notifying me, and sent me a new one... my old would work for 2 weeks, while they sent me the new one.... the new one never came... so after 2 weeks... my card was just turned off... me knowing nothing of the whole process.

    so i dont know who canceled my card, and i have none to use until (god willing) wednesday when they are going to "rush" another replacement card to me.

    ps. this is my only financial means... i have no other credit cards. UUUGGGGHHHH!

    most frustrating part: the first waste of life that i talked to on the phone actually said this to me after i explained my problem:

    her: ok sir, now i have to...ask you some security questions [pause]... to verify you are the card holder... [long pause] ... ok, how may i help you sir?
    me: um..... are you gonna ask me the questions?
    her: oh.... oh, yeah i will do that now first.

    .....please weather hold up tomorrow for the flickr meetup im going to... i need something fun to happen.

    365 - 5.16.09

    KMed Photo, archiveme, Credit Coach, and 11 other people added this photo to their favorites.

    1. hollandrayne 60 months ago | reply

      you're going to a flickr meetup? wowee. How fun!

      You know, mank mof mamerica tends to be something of a sheister when it comes to checking accounts. we've never experienced anything quite as ridiculous as you have, but he's been on the phone plenty of times because of one thing or another.

      I hear your frustration-- believe me-- and I hope that this gets resolved soon-- and maybe you switch banks. :)

    2. christina ina 60 months ago | reply

      Oh I'm so sorry for all of your bank drama! That truly sucks.
      I've never had any issues with my bank... we'll call it "mells margo"

    3. girlwiththefro [deleted] 60 months ago | reply

      that really sucks...banks are dumb. I really like the red contrasting against the whole shot though :)

    4. jjphotography08 60 months ago | reply

      That's terrible!!
      I'm so very sorry!
      Great capture though
      & have fun at your meet up :)
      Crossing my fingers for good weather!

    5. that edit girl 60 months ago | reply

      Crappy!!! I've heard lots of stories like that with the big banks. I would be lost without my debit card also, so I can see the frustration! I hope the Flickr Meetup works out for ya!

    6. Broken Toy Shop 60 months ago | reply

      Wow, that is extremely shitty.
      You should move your accounts to another bank.

      I hope the Flickr meetup was cathartic.

    7. the_kats 60 months ago | reply

      Ok, it was me... ;)

    8. dart_75 60 months ago | reply

      Banks really suck sometimes. The roleplay you shared at the end is SO typical unfortunately. Hope everything works out. I like this shot though - it's cool the way the background extends the wrinkles in your forehead...

    9. fisher.me 60 months ago | reply

      I am so sorry, been there done that. I KNOW that pain. Just FYI though, if you do decide to move banks do NOT go to Suntrust, I had a similar situation with them and then after I closed two accounts they came back 2 years later and said I owed them money. I almost went to court before they finally ' chose the customer over themselves' which I believe is code for 'discovered our gigantic mistake but are too proud/shitty to admit it to the customer' Stay away from them!

    10. KMed Photo 60 months ago | reply

      You look tired. ):
      I love the photo though!

    11. iammacgirl 60 months ago | reply

      Sorry about the bank woes... they really can be very dense at times... makes me wonder ... they charge countless fees and yet, when you ask for explanation as to some of their codes their own employees have no clue. Hope things got sorted.

    12. JLovely (DisRunner) 60 months ago | reply

      banks suck...especially that one. they hate me too apparently and did almost the same thing :(

      --
      Seen on your photo stream. (?)

    13. Consumerist Dot Com 60 months ago | reply

      Hi, I'm an admin for a group called www.flickr.com/groups/63543126@N00/, and we'd love to have this added to the group!

    14. Slug 59 months ago | reply

      This is why I bank with JPMorgan Chase.

    15. BundleHQ 51 months ago | reply

      Thank you for making this creative commons! We loved your photo so much, we're using it to illustrate a story called "Credit card rewards: 4 new traps" Check it out here: http://www.bundle.com/article/DebtsCredit-CardsCredit-car...

    16. Ace Reporter 45 months ago | reply

      Thank you for sharing your photograph. I have just used it to illustrate my article "Embezzlement is a betrayal of trust, a theft of money and reputation" on Suite101.com, an on-line magazine. The photo credit is visible when readers hover over the image. The image can be enlarged by clicking on the thumbnail accompanying the article. Alan Simpson

    17. katie.communitysherpa 41 months ago | reply

      Thank you for making this a creative commons photo! I really like what you did with the color here! This picture was a perfect fit for a blog I wrote on holiday spending and when and when not to use your debit card. I used it, with attribution to you, of course. We'd love it if you'd take a look at the blog and even possibly comment on your experience.

      blog.carringtoncourtcamapts.com/

      (I bank with the same bank, and believe me, I know your woes. I had a similar situation occur).
      Thanks again!

    18. rightstartlending 40 months ago | reply

      Hi there, great photo and thanks for sharing. We used it on our credit card debt relief blog.

      Cheers!

    19. hollymcgregor 24 months ago | reply

      Thank you for sharing your photo and story... I will be using both in training I am developing for those who are employed to detect and deal with these type of siuations. It is a brilliant piece which can hopefully be used to prevent others from experiencing the same service.

    20. LivingAha 9 months ago | reply

      Your frustration really came through in this great pic bro! Used it on the blog: livingaha.com/how-to-be-happy-when-you-feel-like-shit/ Thanks!

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