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SD042: Figure 5.3 | by Rosenfeld Media
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SD042: Figure 5.3

A map of actors involved in or affected by a new car-sharing scheme. This map was created for FiAT’s Future Design group as part of a project at Interaction Design Institute Ivrea in Italy.

Polaine, Løvlie, and Reason. 2013. Service Design: From Insight to Implementation. New York: Rosenfeld Media. rosenfeldmedia.com/books/service-design/

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Taken on January 28, 2013