Who ARE these people?
What probably made today a relatively stressful day was the fact that clinics, (where we see patients to screen and schedule for surgery), were advertised as happening today as well as yesterday. So not only did we have to go through our list of mock emergencies and situations, gear up for our first cases, and work through the glitches, but we also had to run back and forth to another building to get these other expectant patients seen. One little boy could not be calmed but he let me put my hat on him. He still wasn't happy, but re-focused his energy from crying to problem-solving: "Who ARE these people?"