firefox users go fuck yourselves, love OCLC & WebJunction & the Gates Foundation

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    I am trying to complete an inventory of the computers in our library so that we can get a hardware grant. The tool is IE-only. What bullshit.

    update: now that I am done, the wacky thing is really the language. They have cool network sniffer tool that can make this a TON easier if you're doing this inventory 1) on a windows PC 2) with IE 3) on the network the computers are on. It's not a bad assumption to make. If you have only Firefox, you have to use a clunkier tool but there's still a tool for you. There's all sorts of ways to put a positive spin on this besides "browser incompatibility" No one bothered.

    joshua m. neff, Travelin' Librarian, and 4 other people added this photo to their favorites.

    1. karindalziel 66 months ago | reply

      I like the "if your computer is unable to run IE" bullshit. My linux comp could RUN it just fine, id M$ deigned to make it for linux. (not that I would install IE on the linux compy even if I had a choice.)

    2. annavanna 66 months ago | reply

      i love that one of your tags is "shameonyou"

      oy. vey.

    3. lib_rachel 66 months ago | reply

      LOL. Want to make a list of annoying library-oriented IE-only stuff? I enjoy LJ's IE-only vendor invoicing tool every time I want to get paid for an article...

    4. mstephens7 66 months ago | reply

      Dear lord...what a mess...

    5. maple's mama 66 months ago | reply

      I'm curious -- how does the Gates Foundation come into play? Did they design this tool?

    6. lukethelibrarian 66 months ago | reply

      @maple's mama: if i'm reading the caption correctly, the application form that jessamyn was attempting to complete was for a hardware grant. judging by her tags, i would suspect that grant might be from the gates foundation. i could be wrong.

    7. Hatchibombotar 66 months ago | reply

      Not to mention Mac users, right?

    8. Peter Bromberg 66 months ago | reply

      And the worst thing is how they gouge us on the price! Oh no, wait. It's free.

      Still, OCLC could have been more sensitive to the fact that not everyone uses IE.

      What? Oh, Npower developed the software and OCLC only acquired it in March, 2007?

      Still, that's enough time that they could have put the re-design of the webjunction website on hold and put all their free and low-cost classes and webinars on hold, and taken that staff time and money to make techatlas cross-browser compatible. That's not unreasonable, is it?

      Well, it's OCLC right, what do you expect?

    9. jessamyn 66 months ago | reply

      I added a follow-up comments [now that I have done the inventory] to the original image's caption.

    10. jenna freedman 66 months ago | reply

      from (no flickr account) eric:
      "try changing firefox's user agent string to pretend it is IE. you can do this manually in about:config or via this nifty little firefox addon https://addons.mozilla.org/en-US/firefox/addon/59"

      which i know is not the point, but still maybe a decent workaround

    11. lukethelibrarian 66 months ago | reply

      @peter bromberg: if you are going to make a tool *mandatory* for grant program reporting, and then you choose a tool for that purpose that locks out mac and linux users, that's not unreasonable, it's stupid. sure, make it ie-only, *or* make it mandatory for grant reporting, but *don't* do both.

    12. jessamyn 66 months ago | reply

      The same screen a few hours later still shows the "Browser Incompatibility" message but now claims I AM using a compliant browser. Weird!

      bizarre

    13. bckbiblio 66 months ago | reply

      Do you know Kendra Morgan who works with TechAtlas? Every time I have sent feedback about things that are flukey or off they have fixed it really quickly when possible. I think that they were recently able to get it fixed so TechAtlas could run on Firefox, too, and am guessing the wording here just needs to be updated. TechAtlas is one of my favorite things from WebJunction - maybe not perfect, but useful for sure.

    14. WebJunction 66 months ago | reply

      Kendra from TechAtlas here.

      About that incompatibility message (which was indeed outdated and has since been fixed)... TechAtlas provides users with several options for completing an inventory, one being the automated TechAtlas inventory tools which will only work on Windows PCs. These tools do require the user to have either Firefox or Internet Explorer. I was actually waiting on a few other things to wrap up before updating the workflows to include Firefox, but in light of this discussion, I have taken steps to update that language and you will find that Firefox will work just fine.

      Using the automated tools is not a mandatory requirement for the grant process, and I'm sorry that this seems to be the perception. We have no stake or interest in the operating system or browser a library chooses to use, that's a local decision. To accommodate Macintosh, Linux, Unix etc, we do allow libraries to use a basic web form to enter the minimum details (or as much as they would like). Honestly, our goal is to help as many libraries as possible successfully completely their inventory for the grant.

      When we hear that there are problems, we work to fix them quickly and to provide support to anyone who asks for it. But we can only fix things that people report. Feel free to email us anytime at techatlas@webjunction.org - some of our best improvements to the software have come from user requests and suggestions!

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