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When An Apology Isn't An Apology

For those of you who have endured some of the worst commutes since the Muni Meltdown of the 90s, MUNI's director, Nate Ford, offered an apology, posted on the MTA's website, and reported at www.sfist.com/archives/2007/04/11/we_recognize_that_the_q....


45 minutes later, the apology was removed and the error screen you see here was posted in its place.


Just when you thought maybe, just maybe, the so-called "professionals" in charge of communications had their act together, they do this.


And then they wonder why we're getting so cynical about MUNI these days.

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Uploaded on April 11, 2007