Young men and women mainly from rural Nagaland come in for short-term training courses to learn basic soft skills: to present themselves, stand, sit, communicate, dress and apply make-up, all essential requirements for a job in the service sector. Many of them find placements in hotels, spas, restaurants, airlines or security companies.

We visited the placement and grooming centre—The People Channel – in Dimapur. In conversation with the director, Ms. Rozelle Mero and trainers, we interacted with the students, their families and few alumni. With their permission, we travelled to meet some of the trainees who went to work in 5-star hotels in Mumbai. They worked long hours and shared their experiences, challenges and aspirations. We were struck by the migrant networks and connections to friends elsewhere in India and abroad, through which they were constantly looking for new opportunities and better jobs.
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