• Force quit the Finder. Really?! - Silvio Sousa Cabral
  • If you have your existing Flash Player open in a Finder window, you may see this dialog (the Finder is examining a folder that needs to be replaced). This use case has been addressed. A Release Candidate update is available at labs.adobe.com. - costello_work

Wow, really Adobe Flash Player installer?

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I decided to install the Flash 10.1 RC this morning on Snow Leopard. I pre-emptively quit Safari and all my other apps in preparation for this installation (since I often test pre-release software). To my knowledge, no other apps were running — least of all any that would be using Flash.

To my surprise, I received a call from Adobe about this issue and we worked to recreate it, but I was unable to. Could be a fluke — but at least Adobe was rather responsive in looking into this!

magerleagues, Gen Kanai, riddle_, and 31 other people added this photo to their favorites.

View 20 more comments

  1. chrisferebee 48 months ago | reply

    @Smiles888 re: Acrobat 9.3.2 update (Pro, too, not just Reader)...

    Yes that's hilarious, isn't it? The PDF browser plugin updater gets stuck if there is no PDF browser plugin installed yet, and you have to kill it manually.

    However, from my experience the main Acrobat application actually is updated correctly.

    P. S. Also interesting how there are now suddenly two new Adobe update installers (Flash and Acrobat) with different (and Mac-unlike) UI themes. I guess one is related to CS5, but the other?

  2. Mark E Taylor [deleted] 48 months ago | reply

    Understood.

    However it is a testament to how much people loath Adobe right now, that they are so willing to believe that this how it was coded. Myself included.

    Adobe take note.

  3. Mulling it Over 48 months ago | reply

    Data point for the Adobe haters: I've had more kernel panics (and don't get me started on plain old hardware defects) on my Mac than I've had browser crashes caused by Flash.

  4. aszegedi1 48 months ago | reply

    @Stephen R Smith:

    I really resent having to restart my machine.

    Yeah, tell that to the Safari team. Since Safari 4.0, Apple Software Update will require machine restart on every minor 4.0.x Safari update... I keep thinking this is unacceptable; it's just a browser, not a core OS component.

  5. GodOfBiscuits 48 months ago | reply

    Mulling It Over? that makes you an outlier.

  6. mieky 48 months ago | reply

    "However it is a testament to how much people loath Adobe right now, that they are so willing to believe that this how it was coded. Myself included.

    Adobe take note. "

    Yeah, Adobe; this childish, tea-party-style overreaction, stirred up by endless self-reinforcing bloggers desperate to see everything through an Apple-good, Adobe-bad looking glass, is actually your fault.

    How great is that! It's outrage free of consequence.

    Now, about that trainwreck you call Adobe Update Manager...

  7. richarddas 48 months ago | reply

    Glad they didn't charge for fixing that bug.

  8. mieky 48 months ago | reply

    Smiles888: " it also does not adhere to Mac HIG"

    Thisis a fair point but it's not as significant a criticism of Mac app design as it used to be. Increasingly, the interface guidelines for a Mac OS product are really thus:

    "complies with the HIG rules, or is sold by Apple"

    Apple's own products now routinely ignore parts of the HIG until the HIG itself is rewritten to comply; this whole business about compliance with HIG is increasingly a shorthand for saying "only Apple can innovate in Mac UIs".

    I generally agree with you about Adobe Update Manager though; it's better now than it was but only marginally so. I just wish the wider Mac community was as fair-minded as you are being.

  9. Deocliciano Okssipin Vieira 48 months ago | reply

    @Smiles888

    How you quantify Mac community?
    When distressed people shout, no big deal.

  10. jasonol0gy 48 months ago | reply

    Adobe insists on infuriating techs, at least Apple techs, by ignoring Apple's standard .pkg format and doing things with propietary installers that obey no one's rules but their own.

    I presume that this is so they can use some crazy development tool that makes it easier to compile apps for mac OS after they have been developed for windows rather than make a pure mac OS port. Have a look at anything from Omni group to see how a real mac app behaves.

    Oh, and if anyone wants to peruse my collection of crazy dialog boxes, many of which are from Adobe, check out
    www.flickr.com/photos/jasonology/sets/72157601866775550/

  11. whatcould 48 months ago | reply

    Moral of the story: Adobe will fix your bug if:

    * you are a high-profile blogger
    * who works at a company Adobe is currently trying to be friends with
    * your bug report gets mentioned on another high-profile blog
    * and it's a trivial fix

    Forgive me if I am underwhelmed.

  12. Mulling it Over 48 months ago | reply

    Mulling It Over? that makes you an outlier.

    Try googling 'apple battery recall.' Apple replaced my defective battery with a defective battery, then replaced THAT battery with a defective battery, then shorted the third defective battery's warranty to 90 days so they wouldn't have to replace it when it failed again at 120 days.

    /derail

  13. brorfred 48 months ago | reply

    @aszegedi1:

    Safari isn't a core OS component but webkit most definitely is. I would assume that any Safari upgrade include a new version of webkit and hence a needed reboot.

  14. Shaduu 48 months ago | reply

    Yeah, tell that to the Safari team. Since Safari 4.0, Apple Software Update will require machine restart on every minor 4.0.x Safari update... I keep thinking this is unacceptable; it's just a browser, not a core OS component.

    Most, if not all, Safari updates since 4.0 also update the WebKit rendering engine that powers Safari. WebKit is a core OS component.

  15. qrayg 48 months ago | reply

    I agree with frayjusto: www.flickr.com/photos/factoryjoe/4558410520/comment721576...

    However, let's take a step back and look at the whole picture. Why does Adobe still use installers? Why can't we just drag a self contained app to the Applications folder like 99% of all other OS X apps?

  16. hrkwk 48 months ago | reply

    Dear Adobe, how about you make regular Mac OS X installer packages like the rest of the world? While you're at it, try to make ONE UPDATER that ACTUALLY WORKS, or better yet, just scrap your whole dog and pony show updater app and just post the GDMF updates on your website like everybody else.
    Thanks

  17. factoryjoe 48 months ago | reply

    @grayg: because Flash Player isn't an application like other apps.

    It's an internet plugin that requires placement in a specific directory — and probably the removal or clearing of certain caches, etc, to successfully upgrade existing installations.

    Even Apple apps (like iWork) require an installer; it's not like Adobe is an outlier here — except that they skinned their installer to match their UI.

  18. bluspacecow 48 months ago | reply

    @satbig

    If you're wanting to install Flash one time for just one browser just to view some flash content there is a very simple way of doing it :

    Just move the adobe flash plugin files into the Internet Plugins folder.

    That's how I do it. If I really absolutely need to have something load with Flash (doesn't happen often for me your mileage may vary) this is what I do :

    1) I goto a folder called "Flash" on my desktop. Inside is an alias to the Internet Plugins folder either in ~/Library or /Library

    2) I drag 3 files into my alias to the Internet Plugins folder alias

    3) Find a spare unopened browser. I have 3 or 4 browsers installed on my computer other then Safari so it's no problem finding one that's not open.

    4) Play flash content

    5) Go to Step 1 and Reverse the process except this time I take it out instead of putting it in.

    Works fine for me and I don't have to deal with having to use the Adobe installer everytime :)

    Your mileage may vary tho :)

    PS I should really write a script for that. I don't often install Flash so I don't know if I'll bother.

  19. Shamino3 48 months ago | reply

    If they are installing a context menu, that menu wouldn't be available until after a Finder restart (or logout/login or restart, depending on how draconian you want to be.)

    Of course, I would prefer them to just say that and give you the option to restart the Finder or do nothing, knowing that the context menu won't be available until it is restarted. But forcing you to restart it without any explanation is just wrong.

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