DMI Night Out London, December 10
DMI Festive Night Out

VP & Principal Analyst of Forrester Research and coauthor of “Outside In: The Power of Putting Customers at the Center of Your Business” Kerry Bodine recently shared at DMI Boston Leadership conference that the biggest driver for business success is customer experience.

The Design Management Institute (DMI) with the generous support of The Materials and Design Exchange (MaDE) hosted a special DMI Festive Night Out to discuss Kerry’s six keys to experience design success and the value of effective experience design with the Forrester cx index – and exchanged ways to put the experience first for your customers.
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