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Instructions for Donald Norman | by cogdogblog
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Instructions for Donald Norman

These instructions on a shower stall in an Austin Hotel are the kinds of meat for "Design of Everyday Objects". If a shower needs such explicitly instructions, there is something radically wrong with the design of its controls (the affordances).

 

Likely I was not the only one that fumbled first with the controls before finding the instructions. Hot and cold water surely does not call for an instructional manual.

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Taken on February 25, 2006