new icn messageflickr-free-ic3d pan white
Instructions for Donald Norman | by cogdogblog
Back to photostream

Instructions for Donald Norman

These instructions on a shower stall in an Austin Hotel are the kinds of meat for "Design of Everyday Objects". If a shower needs such explicitly instructions, there is something radically wrong with the design of its controls (the affordances).


Likely I was not the only one that fumbled first with the controls before finding the instructions. Hot and cold water surely does not call for an instructional manual.

1 fave
Taken on February 25, 2006