the joys of new Mac ownership

My mom gave my stepdad a new iMac for Christmas. Being the resident Mac guru I volunteered to set it up for them. After 9 hours of DSL software updates and file copying I think I finally got his iTunes to work properly. Why doesn't Apple sell these things with the latest system software pre-installed? Shouldn't the Apple Store do this kind of stuff for you? This is NOT how we planned to spend our Christmas :-(

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Taken on December 26, 2008