Frank Dankwa: 2017 Clarvit Lecture Series
Frank Dankwa, Senior UX Designer at Ancestry.com near Salt Lake City, Utah gave a talk about his work, and then lead a workshop about creativity and experience/interaction design over the weekend of February 3, 2017.

User Experience Design is the process of enhancing customer satisfaction and loyalty by improving the usability, ease of use, and pleasure provided in the interaction between the customer and the product.
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