• Be thoughtful with choice of #hashtags to keyword community initiatives (new members, events, discussion, etc.). Make individuals responsible for recording activity related to each #keyword.
  • Use Twitter API or Twitter-search RSS feeds, even, to populate relevant pages on your website with #specific tweets. Turn your email newsletter into an aggregator of #keyworded tweets.
  • Over time your tweets and the ability to slice and dice the #meta #information you've #keyworded them with will allow you a new view of community activity that you can then compare with other analytical tools (like Google Analytics or Crazy Egg).
  • Using Twitter to Collect, Communicate and Visualize Information About a Community

Community Management Twool

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I'm working on a community management model that utilizes Twitter as a tool to help collect, communicate and visualize information about a community. More later.

BrianR, waynesutton12, opacity, and 7 other people added this photo to their favorites.

  1. mobileinformationlab 65 months ago | reply

    Great! Besides the the controlled vocab (hashtags) you could consider running the OpenCalias API aside to start to contextualize the network initiatives . A community has it's own language(s) to listen to and use.

  2. 10ch 65 months ago | reply

    Auke, thanks! This is the first I've heard of www.opencalais.com and looks to be just my style.

  3. mobileinformationlab 65 months ago | reply

    That's what I mean with the beauty of coffee...sitting down/walking, chat, thoughts together :)

  4. vrylena 65 months ago | reply

    I really like this! I also enjoy the use of graph paper and stick figures.

  5. DesignShots 64 months ago | reply

    You just get UX design. I love this. Way to visualize a complex concept such as this.

  6. 10ch 64 months ago | reply

    Thanks James!

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