Antoinette, a nurse at a health center in Athiémé

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    Antoinette Sossa Epse Adoco, 56, a nurse at a health center in Athiémé, a city in southwest Benin, examines a newborn beside the proud mother, Matilde Tchito. Matilde is 20 years old, and this is her second child. Since 2012, the center has received subsidies based on the quality of care it administers (in a results-based financing program). “Before, only 28 percent of residents came to see us. Today, it’s up to 49 or 59 percent,” says Antoinette. “People are coming to the center because our reception is better, along with our care, and we also do follow-up. Before, we didn’t ask patients for their phone number or address. Now we call them if they miss an appointment,” she explains. Photo: © Stephan Gladieu / World Bank

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