Help / FAQ / Uploading Tools

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In order to not break the Internet and the various links posted to our Help Forum, we will keep these pages at their current location for archival purposes.

Please check out help.yahoo.com/flickr for the most current help content.

What can I do with the web uploadr?

Using the onsite web uploader is one of the best ways to add photos to your photosteam. It lets you add titles, tags, people, set privacy, add to Sets and more before you publish to your stream. You can even set the order!

1) Drag and Drop
To start uploading just drag and drop your photos and video. We'll show you thumbnails so you can start working with your images while they upload in the background. When they are all uploaded you will see the Publish button. But before you publish...

2) Select one or many to edit and organize
The real power of the uploader that it lets you select multiple photos and change the settings on all of them at one time. Selected photos will have a pink border. Here's a few tips:

3) Edit & Organize: Change the order, set titles, tags, privacy, and more
After selecting the photos you want to work with (which will be in pink) use the options on the left to change the titles, add them to sets, add people, set privacy and more.

4) Publish
When you're all done adding information, ordering, and setting your settings you can Publish the photos to your photostream.

Browser Support: The new web uploader currently supports Firefox 8, Safari 5, or Chrome 6. Support for IE is in the works. If you aren't running one of these browsers you will automatically see the flash uploadr.

Tip: If your computer goes to sleep or you lose your connection before publishing you'll need to start over so make sure you don't close your laptop until you are done.

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How can I upload?

There are lots of ways to upload your photos to Flickr. We have a great web uploader*, and uploading to Flickr is built into many programs and mobile apps. If you're using an old device you can also use upload by email.

There are also several uploading options in the App Garden where you can find uploading apps created by 3rd party developers that may have different options and features than the official one.

* Note, the web upload page is limited to 4GB of content per upload session.

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Windows Uploadr isn't authorizing. What can I do?

When some users install Uploadr, instead of opening the browser window to Flickr for authorization, Uploadr shows the folder where it is located on the computer, or perhaps the browser does not open at all. If this happens, your computer is not opening a web browser correctly.

In that case, close Uploadr. Then make sure a default web browser is listed on your computer.

If you usually use Internet Explorer, do this:

  1. Click the Windows Start button and select Settings > Control Panel.
  2. In the Control Panel, double-click Internet Options.
  3. In the Internet Properties dialog box, click the Programs tab.
  4. Make sure Internet Explorer is selected as your default web browser.

Note: If you are using Microsoft Vista, you get to that dialog window slightly differently:
Control Panel > Network and Internet > Internet Options > Programs

Now restart Uploadr and try to authorize. If it did not work, download a second browser like Mozilla Firefox and install it in order to reset Windows to use a default browser. During installation, make sure you select Firefox as your default browser. Start Uploadr again to authorize.

You can reset your default browser to Internet Explorer following the instructions above if you want.

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I finished the upload, but Windows Uploadr opened a directory. What's up with that?

If you finish an upload and click the button to visit your photos on Flickr, a directory on your computer opens, you may need to "teach" Windows to look for the web browser. It's possible that the association to go to a URL by a web browser is not being recognized.

If this happens, close Uploadr. Now, check to see if there is a default web browser listed on your computer. If you usually use Internet Explorer, do this:

  1. Click the Windows Start button and select Settings > Control Panel.
  2. In the Control Panel, double-click Internet Options.
  3. In the Internet Properties dialog box, click the Programs tab.
  4. Make sure Internet Explorer is selected as your default web browser.

Restart Uploadr and try to upload a photo. If it still opens a directory, download a second browser like Mozilla Firefox and install it in order to reset Windows' choice of a default browser. During installation, make sure you select Firefox as your default browser. Try another photo to upload.

You can reset your default browser to Internet Explorer following the instructions above if you want.

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Help! I am having trouble uploading!

If your upload is slower than normal, fails to connect, or only partial images are displayed, there may be a network issue on a point somewhere between your computer and Flickr.

Sometimes these problems are ISP-related and sometimes might be specific to your local computer/network setup. (And most of the time, it's temporary. :-)

If you only tried uploading with Uploadr, try using the web form to compare results or one of the other upload tools. If you cannot upload with any of them, it's likely a network issue that will affect any upload to Flickr.

Some quick suggestions:

If you are networked through a router that is plugged into a home broadband modem, unplug the router and connect your computer directly into the modem itself. If the connection is now open, then the router could be slowing or blocking the connection and you may need to consult your manual for configuration options. Sometimes setting to a slightly lower MTU value or matching it to the value used by your ISP helps. (Some users report problems with specific network hardware in our Forums. A search there might reveal one.)

If you have tried all of these suggestions and you still can't upload, please copy and paste the bullet points into your help email and let us know what happened when you tried each one. (Without this specific info it is very hard to troubleshoot upload issues :)

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I tried to use your upload page and got a "BONK" error. What's that?

A 'BONK' message means your upload failed. You might come across this on the Upload page.

Here are a few possibilities: there may be a problem with the format of the image, there could be a problem with the file itself, or it is possible the internet connection timed out, so the upload itself was incomplete.

If you get that error, you can try the same photo through the old upload page, or the Uploadr (which you can download from the Tools page), or an upload by email. If the file only fails in the Flash upload page, feel free to send us some detail on what files failed for you.

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What happens if I don't 'Publish' photos I placed in the web uploadr?

If you are working in the web uploadr and leave the page, your browser crashes or you don't publish the photos for whatever reason, you will not be able to regain access to your session and the images will be purged from the servers after 3 days.

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Why do I only see a preview and embedded metadata after Uploadr has finished uploading my photo? Why can't I drag and drop photos into Uploadr?

Your Uploadr experience can vary slightly, depending on features supported by your browser. In the best case, the Uploadr supports drag-and-drop of files from the desktop, and can parse and apply EXIF information (resulting in showing thumbnails and metadata, as applicable) before uploading happens.

If your browser cannot parse the EXIF data present in many images, we will not be able to show image thumbnails and other metadata until after each photo is "processed" (background uploaded.) Browsers that have incomplete HTML5 support and older browsers that use Flash in place of HTML5 for uploading fall into this group.

As of June 2012, Safari 5 and Internet Explorer 9 have partial HTML5 support but do not include support for client-side EXIF. Older browsers also use a Flash-based fallback for uploading, which also does not include client-side EXIF.

For the "unsupported" client-side EXIF case, we will also parse and merge any EXIF titles, tags and descriptions into the Upload UI as each photo is processed. If you have entered some titles before EXIF was retrieved, we will ask you which set of data you would like to use in the event of a conflict.

If you are in a browser that does not use HTML5 and instead is using flash for uploads, you will not be able to add files to the Uploadr by dragging and dropping files from your desktop. In this case, the uploadr UI will only have an "add files" button, and will not show drag-and-drop messages.

If you want to take full advantage of the advanced Web Uploadr features, we recommend upgrading your browser where applicable. Modern versions of Chrome and Firefox support the full HTML5 feature set.

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Or, return to the Help forum.