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my Pro account canceled

Carla@ says:

I checked about my Pro renewal, it is written:

Your Flickr Pro plan has been canceled.
Your Flickr Pro benefits will end on October 16, 2020. Renew anytime to continue enjoying ad-free browsing and advanced photo stats.

On January 2020 I renewed in advance for one year (October 2021)
Give me my Pro account.
Posted at 3:06AM, 16 October 2020 PDT ( permalink )

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ernstkers says:

Contact support: help.flickr.com/contact
Posted 9 days ago. ( permalink )

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Carla@ says:

ernstkers:

Done this morning but I still haven't received an answer.
Posted 9 days ago. ( permalink )

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Flickr Staff

katie_ko says:

Carla@:

Sending over an email now to clear up any confusion!

Closing this thread as billing concerns are account specific. If anyone has question about their Pro subscription, please contact staff directly so we can have a look!

(edited to include link to contact form)
Posted 9 days ago. ( permalink )
katie_ko (staff) edited this topic 9 days ago.

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