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[Investigating] Site is Still Slow

mstoy says:

Although several threads in recent days have noted slow site performance Flickr staff has marked them all resolved. The problem is NOT resolved. The site performance continues to be erratic and slow and has been so for several days now. I have tried both Firefox and Chrome with the same results. This is getting really annoying!
Posted at 8:15AM, 13 October 2020 PDT ( permalink )
cabb88 (staff) edited this topic 2 weeks ago.

← prev 1 2
(1 to 100 of 188 replies in [Investigating] Site is Still Slow)
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Silanov says:

Sometimes Flickr is still slower than I am used to it. But for me it's not really a grave performance problem.

Sometimes it is really going nicely and sometimes it seems to get stuck while trying to display a subpage or post a comment. All in all the performance is a bit unstable over here.
Posted 2 weeks ago. ( permalink )

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Ad DeCort (NL) says:

After the melt-down a few days ago here again a overall very slow performance in The Netherlands!

Staff can you investigate the problem?
Posted 2 weeks ago. ( permalink )

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Lemon~art says:

Just when Flickr started getting enjoyable again someone has put the brakes on again! Very skow posting comments and other tasks for the last 2-3 hours in UK.
Posted 2 weeks ago. ( permalink )

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Picture post. says:

Same here in the uk on chrome.
Posted 2 weeks ago. ( permalink )

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~~~PJ~~~ says:

Yep . . . Once again here in UK !
Posted 2 weeks ago. ( permalink )

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Ian Gedge says:

Very slow here in UK, so much so that I am giving up for now and coming back later when things have hopefully improved.
Posted 2 weeks ago. ( permalink )

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G_E_R_D says:

I have also noticed that everything has slowed down a bit. When accessing photostreams, photopages, and groups, there are now delays of about 2 to 5 seconds while the status bar in the lower left corner reads "Waiting for flickr.com", and then "Waiting for live.staticflickr.com".

Also the posting of comments is a bit slower than it was recently.

It's not a big deal, but it is very noticeable.

Up to date Windows 10, Chrome, Edge, Opera.
1000 Mbit/s Internet connection via Vodafone.
Germany.
Posted 2 weeks ago. ( permalink )

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Oldt1mer - Keith says:

Everything is slow again!
Commenting is back to ridiculous again. Have just commented on five pictures and they took - 13 secs, 22 secs, 31 secs,23 secs and 44 secs.
Something must be done !!
Posted 2 weeks ago. ( permalink )

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Allan Jones Photographer says:

UK here. Adding comments and searching groups is painfully slow once again. PLEASE can admin sort this issue out?
Posted 2 weeks ago. ( permalink )

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Flickr Staff

cabb88 says:

Hey, everyone. Thank you for flagging this issue and sorry for the trouble it's causing. Our team is currently investigating this issue and we'll provide updates here accordingly.
Posted 2 weeks ago. ( permalink )

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Jeff Lack Wildlife&Nature says:

Adding comments again very slow as highlighted above from others!
Posted 2 weeks ago. ( permalink )

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ian_woodhead1 says:

Still slow UK, bad pandas as well on occasion
Posted 2 weeks ago. ( permalink )

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Jane Statham says:

A few Bad Pandas, but comments are very slow to post.
Posted 2 weeks ago. ( permalink )

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keithhull says:

This is becoming absurd thirty seconds to post a comment this has been happening for over two weeks The level of performance is not acceptable to your customers . It would be rather nice for some one to explain why this continues to be an issue and also to apologise to flickr users . Using Safari on fast steam broadband in the UK
Posted 2 weeks ago. ( permalink )

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Jeff Lack Wildlife&Nature says:

Concur with Keith Comments above, all previous threads closed down stating issues resolved, but they are not!
30 seconds or more to post a comment is not acceptable.
Posted 2 weeks ago. ( permalink )

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Aamir Bilal says:

Everything is slow and I can't upload anything. Every single image keeps getting timed out. I wonder when Flickr Staff will label it as resolved and close the topic after posting a link to the status of the site which says everything's operational. What users are posting contradicts that definition of operational.
Posted 2 weeks ago. ( permalink )

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ERIK THE CAT Struggling to keep up says:

Very slow to comment.
Posted 2 weeks ago. ( permalink )

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ER's Eyes - Our planet is beautiful. says:

Is slowness the new fast?


Almost daily the slowness of this site comes back!
They say they solved the problem that affects us, but the next day ...

14 seconds to comment on groups (this picture: flic.kr/p/CzAZhF ) at 9:14 am.
I am in São Paulo, Brazil.
Posted 2 weeks ago. ( permalink )

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BlueisCoool says:

Very slow to comment.
Posted 2 weeks ago. ( permalink )

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Colorado Sands says:

better now
Posted 2 weeks ago. ( permalink )

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sdttds says:

Still slow to comment/add to groups in California. Not again. Still.
Posted 2 weeks ago. ( permalink )

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Colorado Sands says:

slow again
Posted 2 weeks ago. ( permalink )

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5816OL says:

slow, slow ,slow to award and comment
Posted 2 weeks ago. ( permalink )

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Clement Tang * says:

5816OL:

Same here. Was fast this morning, but very slow this afternoon.
Posted 2 weeks ago. ( permalink )

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Mobile Lynn says:

Will someone get the response times sorted, this is unbearable. Slow, slow, slow on trying to leave comments/awards. 6am Reading, England.
Posted 2 weeks ago. ( permalink )

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sdawesy1 says:

mstoy:

Agree entirely
Posted 2 weeks ago. ( permalink )

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sdawesy1 says:

Site still very slow to upload comments and navigate around , this needs sorting properly once and for all as it is not acceptable for a paid for service. I have given up this morning ( 6-30am UK ) out of sheer frustration , a resolution needs finding asap !!
Posted 2 weeks ago. ( permalink )

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r.wacknitz says:

Same here. Again very slow...
Posted 2 weeks ago. ( permalink )

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keithhull says:

cabb88:

Its fifteen hours since you said you would update us the slowness problem persists but the Status page says all is fine !!!!! I just posted three comments in a group they took 25 seconds 45seconds and 20 seconds respectively . This is not acceptable as I am sure you would agree In the UK using Safari but firefox is the same

Could you at least update us that seems a perfectly reasonable request
Posted 2 weeks ago. ( permalink )

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J3 Private Tours Hong Kong says:

The site is absolutely having issues today, it is very slow and when I add images to an album and then organize the album it takes ages to sort the album and then I get a screen full of computer cpde even with albums of less than 500 images
Posted 2 weeks ago. ( permalink )

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AndrewHA's says:

Site still very slow again !
Posted 2 weeks ago. ( permalink )

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Picture post. says:

24 hours and still no improvement with posting comments.
Posted 2 weeks ago. ( permalink )

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ER's Eyes - Our planet is beautiful. says:

The site is running at optimum speed in Brazil.
Only 36 seconds to post a comment!
Great paid service!
Posted 2 weeks ago. ( permalink )

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Oldt1mer - Keith says:

cabb88:

You are obviously having problems trying to find pictures which are taking a long time to accept comments.
May I suggest that you try posting test comments to pictures in high levels of awarding groups (ie L6 or L9 in groups). You are also welcome to post test comments to this picture of mine - www.flickr.com/photos/oldt1mer/41854687191/in/photostream which I tested this morning and it took 43 seconds. (only staff test comments please, I'm trying to help here).
Posted 2 weeks ago. ( permalink )

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sunbeem - Irene says:

I agree with Old1timer and all other members who have told you about this site being sooooooo slow can you please look into this and sort it out properly.
Posted 2 weeks ago. ( permalink )

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Allan Jones Photographer says:

UK today still running slow. Will Flickr come clean and explain what the problem is. Please?
Posted 2 weeks ago. ( permalink )

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Rick2E says:

UK. Nothing wrong with it. Been ok since outage.
Posted 2 weeks ago. ( permalink )

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Oldt1mer - Keith says:

Rick2E:

Yes, browsing isn't too bad at all, the problems arise when belonging to awarding groups or commenting a lot. No offence meant, just being realistic for staff.
Posted 1 week ago. ( permalink )
Oldt1mer - Keith edited this topic 1 week ago.

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Bill Gracey 27 Million Views says:

The service in southern California is terrible and the site is currently unusable. Will Flickr every fix this? I know it's a question that's been asked before. I can't even post a picture or comment on someone else's.
Posted 1 week ago. ( permalink )

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5816OL says:

Still super slow when trying to award. Not worth the time wasted in waiting.
Posted 1 week ago. ( permalink )

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Mary Faith. says:

Nice and fast in NZ :) - Chrome
Posted 1 week ago. ( permalink )

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macfred64 says:

Very slooow in Germany - no fun with flickr these days ...I'm willing to pay lots of money for my Pro account but what about service ?
Posted 10 days ago. ( permalink )

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Allan Jones Photographer says:

UK here. The problem with slowness is happening when comments are required. The speed is reminiscent of the old dial up days. It is so slow that a number of times I have given up. The problem with that is certain groups specifically asking for comments will automatically boot you out of the group forever if you do not comment.
Posted 10 days ago. ( permalink )

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Allan Jones Photographer says:

5816OL:

It doesn`t really help the rest of us experiencing slowness when you comment how fast it is where you are. I am happy for you BUT this topic is about the slowness and I do not understand the relevance of you commenting on how fast your pages are working.
Posted 10 days ago. ( permalink )

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Flickr Staff

cabb88 says:

Sorry, folks. We appreciate you letting us know that this issue is persisting. Our team is still actively investigating this issue. It may be related to bot traffic to Flickr. If we uncover more, we'll be sure to let you know. Thank you for your patience.
Posted 10 days ago. ( permalink )

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Picture post. says:

Another day commenting in groups is impossible .
Posted 10 days ago. ( permalink )

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hbp_pix says:

Reloading the page shortens the wait!
Posted 10 days ago. ( permalink )

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Flickr Staff

katie_ko says:

I know this issue has been frustrating we work to find the issue here causing slow commenting for some folks.

Since this issue isn't affecting all members (and therefore difficult to trace or reproduce consistently)-- the only reports we're able to effectively investigate are the ones that contain the details below.

When commenting here that you're experiencing slow commenting, please include the following information:


1. Link to the photo you were commenting on
2. Time you attempted to post comment
3. Roughly how long it took to post (ex: 10 seconds)

We'll then be able to pass this information onto our engineers who are currently working on this.

Thanks!
Posted 10 days ago. ( permalink )

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G_E_R_D says:

katie_ko:

Photo: www.flickr.com/photos/34220059@N02/50488312367/
Time: 21:19 CEST
How long: 6 seconds
Posted 9 days ago. ( permalink )

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G_E_R_D says:

katie_ko:

Photo: www.flickr.com/photos/132867686@N07/50437105318
Time: 21:27 CEST
How long: 7 seconds
Posted 9 days ago. ( permalink )

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grannie annie taggs says:

it is every photo
30 secs
now in oz
Posted 9 days ago. ( permalink )

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Oldt1mer - Keith says:

katie_ko:

In my reply to cab88 I gave staff permission to use a particular photo of mine to try test comments, along with a suggestion regarding trying photos. You obviously missed that.
Posted 9 days ago. ( permalink )

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G_E_R_D says:

katie_ko:

Photo: www.flickr.com/photos/22512418@N07/50482146068
Time: 21:35 CEST
How long: 10 seconds
Posted 9 days ago. ( permalink )

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sdawesy1 says:

It is every photo again this evening that I try to comment on or make group awards to , the shortest time to complete was 12 seconds and the longest 44 seconds
Posted 9 days ago. ( permalink )

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Bill Gracey 27 Million Views says:

I am almost completely unable to post or comment on this site. It is so stinking S L O W! How about fixing it? I've been a Pro on Flickr since 2007 and this is as bad as its ever been.
Posted 9 days ago. ( permalink )

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Carla@ says:

The service in Italy is terrible and the site unusable. I am unable to comment.
The shortest time was 40 second and the longest 50 second after reloading.
Bad Panda again.
Posted 9 days ago. ( permalink )
Carla@ edited this topic 9 days ago.

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5816OL says:

still slow. No improvement for several nights in Oregon. This is ridiculous.
Only sites without comments are worth using.
Posted 9 days ago. ( permalink )

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N808PV says:

I've checked this minute 10 explored images with number of comments up to 137 comments. Posting and deleting a test comment between 2 - 5 seconds.

I don't know if threre is exponential growth of commenting with award stickers, but Flickr may reign in on this in the same way like implementing the group posting rule "30/60" again.
Posted 9 days ago. ( permalink )

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desomnis says:

Here is my experience - for a few minutes it seems to work normal, with unusual waiting times. But shortly after it gets slower again.

- loading my recent activity site takes 5-10sec
- favoriting photos on streams also takes longer (I get a notification when I want to leave the site that the changes are not saved)

//latest Windows version + Google chrome//
//mobile app seems to work better right now//

It is frustrating to use the site on the computer right now because everything takes longer.
Posted 9 days ago. ( permalink )

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r.wacknitz says:

Todays morning it is o.k. here in GER...No problems!
Posted 9 days ago. ( permalink )

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desomnis says:

katie_ko:

Commenting varies here in Austria, some comments are saved fast others take long:

Photo: www.flickr.com/photos/146541830@N04/50493648292/
Time: 10:38 CEST
How long: ~6sec

Photo: www.flickr.com/photos/152580420@N03/50493436476/
Time: 10:41 CEST
How long: ~5sec

Photo: www.flickr.com/photos/49112094@N06/50493542627/
Time: 10:43 CEST
How long: ~9sec

Photo: www.flickr.com/photos/ollivius/50491043972/
Time: 10:47 CEST
How long: ~3sec
Posted 9 days ago. ( permalink )

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Jeff Lack Wildlife&Nature says:

This is a site wide issue that has been ongoing for weeks now, with only temporary improvements, it is very frustrating for people who use the site daily.
Having to monitor every posting and report how long it took to post is only exaserpating the issue.
Engineers can if they wish look at my account and every posting to groups and know that they ALL took an excessive time to post!
This is so reminisent of the bad old days with Yahoo.
Posted 9 days ago. ( permalink )

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Oldt1mer - Keith says:

desomnis:

(and to staff)

You will notice that the pictures you mention all have less than 12 comments.
Pictures with few comments are not so much of a problem. Get to 100+ comments then commenting starts to slow down dramatically
Posted 9 days ago. ( permalink )

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keithhull says:

Oldt1mer - Keith:

I agree looking through images seems to be good but commenting particularly on groups is still too slow its slightly improved since yesterday on average about 15 secs commenting on individuals streams does work reasonably well and commenting on images in groups were I believe the problem lies
Posted 9 days ago. ( permalink )

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desomnis says:

Oldt1mer - Keith:

Thanks for letting me know.
Posted 9 days ago. ( permalink )

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Dotsy McCurly says:

I try not to complain, but it is painful to comment right now.. Flickr is slow to accept my comment. It's been a problem for a while now.. coming and going intermittently for weeks. Hope a REAL fix is found soon!
Posted 9 days ago. ( permalink )

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Picture post. says:

Commenting on 5 images in Super~Six ☆ Stage #6 ☆ Andromeda "50."
each comment took 15 seconds ...on chrome in the uk
Posted 9 days ago. ( permalink )

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themadbirdlady says:

Still very slow posting comments again. Sometimes they look as they go through and I check and the comment is not there so I try again and that is successful. Using Google in the UK
Posted 9 days ago. ( permalink )

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ERIK THE CAT Struggling to keep up says:

Slow to load comments again.
Posted 9 days ago. ( permalink )

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Jeff Lack Wildlife&Nature says:

Just ridiculous trying to post comments!!!!!
Posted 9 days ago. ( permalink )

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munchflemming says:

Still very slow
Posted 9 days ago. ( permalink )

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C-Aida says:

katie_ko:

It is unfortunate that lately every thread about the slowness of the site is made to be about the commenting only after a while or closed prematurely without any lasting improvement of the problem.
.
There is nothing in the OP that suggests that the issue affects only commenting.

Many of us experience general excessive slowness which makes it difficult to use the site. We are being told to contact you directly and (as it feels to me) being discouraged from reporting it here.

I did contact you directly about it on August 28. I did provide the information you asked for and you replied that you have passed it on to your engineers.
So far I haven't received any other answer or a solution to the problem.
Posted 9 days ago. ( permalink )

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Jeffrey Balfus (thx for 7 Million views) says:

I see many familiar names in the list above. I usually comment on many different groups. I have in the last 3 days that the delay in posting a comment has run from 15-20 sec to almost not responding. I have quit trying post. It's very frustrating, in some groups you risk getting kicked out because you can't continue to post. Specifically, long waits in Charile's Group, The Galaxy, AATV 1000 and many of Fave groups.

A request as well it would be nice for the groups appear under your image once you post. Now after you post a comment the groups do not reload!
Posted 9 days ago. ( permalink )

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mstoy says:

It has been three days since I originally posted this thread at which time it had already been running slow for several days (mostly on comments). There has been no noticeable improvement in my little corner of the USA.

Since the site worked fine a few weeks ago there has obviously been something changed by the programming staff at Flickr. System performance does just not spontaneously slow down without some change to the code. Simply reverting to the old code would be a substantial improvement.

PLEASE do something about this.Then site is essentially unusable for me at this point.
Posted 9 days ago. ( permalink )

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Jeff Lack Wildlife&Nature says:

I have just noticed that when posting to groups only text is posting and not group GRAPHIC : Feathers & Beaks, Our wonderful and fragile world, Natures Spirit.......
Sure this will be related to ongoing issues re posting!
Posted 9 days ago. ( permalink )

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kurtwolf303 says:

Almost impossible to post comments and sometimes they simply disappear right after they finally made it.....What`s up ?
Win 10, Edge, all updates. Austria
Posted 8 days ago. ( permalink )

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ER's Eyes - Our planet is beautiful. says:

What else can I say?

In addition to commenting on groups with awards that take a long time to be published, the group's graphics disappeared.
Will it get worse? Will we lose visualizations again to crown the horror?

The more the member has comments, the longer it will take.

The site is awful and tomorrow is Saturday!

Example:

flic.kr/p/ozSz2W
35 seconds to post an award in a group.
4:56 pm.
The group's graphics works in this group.
Posted 8 days ago. ( permalink )
ER's Eyes - Our planet is beautiful. edited this topic 8 days ago.

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Thanassis Fournarakos-13 million views says:

Same crap here in Athens. In addition to commenting on groups with awards that take a long time to be published, the group's graphics disappeared.
Posted 8 days ago. ( permalink )

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Jeff Lack Wildlife&Nature says:

I do hope that as it is the weekend we will not be left with all these issues not being addressed !
Posted 8 days ago. ( permalink )

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Groups ~ Administration says:

Having to frequently make use of page refresh to navigate the site,
pages not loading.
Posted 8 days ago. ( permalink )

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~Muriel~ says:

Thanassis Fournarakos-13 million views:

Same here in UK.
Posted 8 days ago. ( permalink )

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Le Photiste says:

Thanassis Fournarakos-13 million views:

Same here in The Netherlands
Posted 8 days ago. ( permalink )

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Barra1man (Very Busy) says:

Painfully slow. Must refresh after every post. Very tedious.
MacBook Pro, Safari, Vancouver, Canada.
Posted 8 days ago. ( permalink )

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Flickr Staff

cabb88 says:

Hey, everyone. We apologize for the continued frustration that this is causing. Please know that our team continues to investigate this issue. If the issue persists and you're able to provide the details that Katie specified here, we'd greatly appreciate it. Thank you for your patience as we work to figure this out.
Posted 8 days ago. ( permalink )

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stephencurtin says:

www.flickr.com/groups/dslr_autofocus_level_3/pool/

15 sec to post a comment on photo in pool
Posted 8 days ago. ( permalink )

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Robin Shepperson says:

10 seconds to post a comment just now, Berlin, Germany.

www.flickr.com/photos/robinshepperson/50428257791/in/date...

17/10/2020 @ 09:55
Posted 8 days ago. ( permalink )

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Paul. (mp13 nhnc) says:

Site unusable because of slowness in posting comments or awards. Very discouraging.
Posted 8 days ago. ( permalink )

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Jane Statham says:

Still slow to post a comment in France too.
Posted 8 days ago. ( permalink )

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Oldt1mer - Keith says:

cabb88:

Looks like both you and Katie still have still not read my earlier reply to you. If you had, you might have had a chance at sorting this major problem!

I also get the feeling that because no one on staff uses award groups, this problem does not affect you so you don't really know how bad it is. Sorry but it has been going on so long and when you say thanks to us for flagging this issue .... well .... everybody seemed to know except you and your advisors.
Posted 8 days ago. ( permalink )

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Carla@ says:

Still slow in Italy. Must refresh after every post and in comments or awards.
Posted 8 days ago. ( permalink )

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Flickr Staff

katie_ko says:

Oldt1mer - Keith:

I do want to assure you that staff is closely monitoring this thread & collecting relevant details from reports to pass onto our engineers.
Posted 8 days ago. ( permalink )

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Paul's World Tour says:

Hi Mike,
Your outstanding photos are displaying images here very fast, using Chrome.
My download speed is 120 Mbds, tested using fast.com.
Thanks,
Paul
Posted 8 days ago. ( permalink )

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keithhull says:

cabb88:

Hi Cabb88
Based in the UK using Safari . Its hard to be specific but ALL comments to all groups take approximately 25 seconds. Comments to individual contacts are quicker but are still taking about ten seconds I just posted seven different comments to different people the fastest was 6 seconds the slowest was 18 seconds . I understand you need to gather information but this is a on going problem you should really be able to at least explain what is happening
Posted 8 days ago. ( permalink )

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Paul. (mp13 nhnc) says:

The more comments a photo has the longer it takes to get a response. Couldn't a comment divert directly to the end rather then working it's way through the queue?? Must be a tough problem on your end, but very frustrating for your paying followers.

Meanwhile @status.flickr.net/ everything is humming along ;)
Posted 8 days ago. ( permalink )
Paul. (mp13 nhnc) edited this topic 8 days ago.

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Dangerousdavecarper says:

It is becoming un bearable. Takes Soooooo long to simply leave a comment on a popular image
Posted 8 days ago. ( permalink )

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Zev790 says:

Until they fix it here is a way I've been using to get around the slowness. As soon as you paste the comment in the box and click on "Comment", immediately hit refresh and the comment will be there. It takes an extra click or two but it beats waiting on it to do it itself.
Posted 8 days ago. ( permalink )

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petersrockypics says:

Having difficulty loading groups and perusing group pools, the pool does not load correctly after the first page, large blank spaces appearing in place of photo's.
Posted 8 days ago. ( permalink )

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Oldt1mer - Keith says:

katie_ko:

Thank you for your reply, Katie.

As I have said, I gave cabb88 the URL of one of my pictures which took 43 seconds for a comment to take, tonight (UK time) it took 54 seconds, and gave my permission for the engineers to make test comments on it so that they could track it many times until they find the problem. No action has been taken nor any acnowledgement of such offer has been made. Again, this is the picture -

www.flickr.com/photos/oldt1mer/41854687191/in/photostream

I do wonder if the engineers themselves should be monitoring this thread so that they, with their expertise, can pick out the comments and suggestions which can help the most.

I must say that, like many people I suspect, I will not be posting any pictures to Flickr or using any groups until this is solved, there really is no point at all!
Posted 7 days ago. ( permalink )

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kurtwolf303 says:

photo : www.flickr.com/photos/152028507@N08/50478040807/in/pool-1...

time : 23:09 CEST

how long : 27 seconds
Posted 7 days ago. ( permalink )

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stephencurtin says:

Three bad panda in 10 minute period. Unable to do simple tasks in original format, still not a "beta" user.
this comment took seven sec to load
www.flickr.com/groups/challengefactory/discuss/7215771650...
Posted 7 days ago. ( permalink )
stephencurtin edited this topic 7 days ago.

This thread has been closed by Flickr Staff.

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