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Notifications not being received!

Jeff Lack Wildlife&Nature says:

Probably connected to recent stability issues, but image posted 3 hours ago received 368 views 66 favs and 29 comments, but no notifications received.
BT internet latest F/fox......
Posted at 12:35PM, 10 October 2020 PDT ( permalink )

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Jeff Lack Wildlife&Nature says:

Still not a single notification on this or other photos!
Now 444views 80 fav 33 comments
Posted 2 weeks ago. ( permalink )

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Jeff Lack Wildlife&Nature says:

Anyone else out there NOT receing e-mail notifications??
Last pic posted 4 hours ago has rec 540 views 92 favs and 37 comments, but not a single notification, have checked a few pics back which I would expect some comments etc and at 25 notifications should have been received!

Coiuld Flickr staff chime in if this is an issue please?
Posted 2 weeks ago. ( permalink )

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Flickr Staff

katie_ko says:

Jeff Lack Wildlife&Nature:

Looks like the issue you're having with notifications is account specific-- sending over an email now to get you back in action.
Posted 2 weeks ago. ( permalink )

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noates says:

I have exactly the same problem. No email notifications coming through.
Posted 2 weeks ago. ( permalink )

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Steve.D.Hammond. says:

yes same here started this morning,
Posted 2 weeks ago. ( permalink )

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NamasKat says:

Same for me since yesterday 10 october... I don't receive email (but the notifications are OK with the icon "bell" when I am on the site)
Posted 2 weeks ago. ( permalink )

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Jeff Lack Wildlife&Nature says:

Still the same this morning, no e-mail notofications at all.
Have replied to Staff mail above, awaiting response.
Posted 2 weeks ago. ( permalink )

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noates says:

katie_ko:

There are now several postings re this problem. Is it being resolved. I am receiving spasmodic notifications on the actual site via the bell symbol, but have had no emails since 02:53 BST yesterday morning, despite many faves and comment being received since then. Is this problem being addressed?
Posted 2 weeks ago. ( permalink )

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Jeff Lack Wildlife&Nature says:

katie_ko:

Thanks, Have replied/
Posted 2 weeks ago. ( permalink )

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Jeff Lack Wildlife&Nature says:

Update: Still no e-mail notifications from Flickr.
Other e-mails working fine.
Posted 2 weeks ago. ( permalink )

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Glenn.B says:

I am also not receiving any notifications. It has been like this for me since yesterday afternoon.
Posted 2 weeks ago. ( permalink )

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Ralph J Clark says:

I'm also not receiving any notification emails as of Saturday evening. Yet my image has received 25 faves and 13 comments. It seems as though there is an issue here Flickr.
Posted 2 weeks ago. ( permalink )

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Jeff Lack Wildlife&Nature says:

2 days now and still nothing!!!
Posted 2 weeks ago. ( permalink )

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wildhareuk says:

Jeff Lack Wildlife&Nature:

I presume that you are still in a dialogue with support. Have they told you it's fixed or are they still working on it?
Posted 2 weeks ago. ( permalink )

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dave p brecks says:

Same here no emails for two days
Posted 2 weeks ago. ( permalink )

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NamasKat says:

After 2 days with nothing, my first mail received now (one hour ago) !
So, lets be patient... the problem is being resolved !
Posted 2 weeks ago. ( permalink )

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noates says:

Yes, my emails seem to be coming through again. Thank you, Flickr people.
Posted 2 weeks ago. ( permalink )

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Maria Grazia Schiapparelli says:

I also don't receive any notification
Posted 2 weeks ago. ( permalink )

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naturelover4ever says:

I am having issues since Monday not getting email notifications. I had not turned off the computer overnight on Sunday and had issues not getting emails after I was not able to close out of my email or Flickr Monday when I saw I was still logged in. I tried to close out of these and they were stuck. When I rebooted I still had no emails. I just checked today and I still have no email notificatiosns. Can you check if something needs to be reset for me to get emails again. It was showing bell notifications but no emails. I am getting other email that are not Flickr related.
Posted 2 weeks ago. ( permalink )
naturelover4ever edited this topic 2 weeks ago.

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Ad DeCort (NL) says:

Also in The Netherlands no e-mail notifications after the melt-down!
Posted 2 weeks ago. ( permalink )

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Flickr Staff

katie_ko says:

It looks like there are two different reasons why some folks are not receiving email notifications:


1.In some instances, one of our emails was marked as spam-- which will automatically block & unsubscribe you from additional emails from us. To prevent this from happening, please add flickrteam@arrow.flickr.com to your list of trusted senders,

2. In other instances, it seems our recent outage caused a temporary interruption of email notifications. In these cases, if your notifications have not already resumed, they should shortly.

At this time, we've sent over emails to those still reporting issues to help get your notifications back arriving as intended.

If you're still failing to receive notifications moving forward-- please contact us directly so we can ensure you're properly subscribed to receive our emails.
Posted 2 weeks ago. ( permalink )

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Ad DeCort (NL) says:

katie_ko:

Hi Katie,

Where can I find my ´list of trusted senders in Flickr´?

TIA.
Posted 1 week ago. ( permalink )

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NamasKat says:

katie_ko:

I received an email of the staff yesterday with your explanations, everything is OK for me as I told you above, 3 days ago...

Thanks !
Posted 1 week ago. ( permalink )

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Flickr Staff

katie_ko says:

Ad DeCort (NL):

Adding an email address to your list of trusted senders can differ depending on your email provider-- we'll send over an email to help walk you through the process!
Posted 10 days ago. ( permalink )

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naturelover4ever says:

I am still not getting Flickr email notifications. I had submitted contact us directly message on my issue a few minutes ago. I was wondering if the adobe flash if that is off if that effects anything with the email notifications or not.
Posted 8 days ago. ( permalink )

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Ad DeCort (NL) says:

katie_ko:

Hi Katie,

All problems are gone! E-mail is working again and I get new notifications in my mail!

Thanks for your help!
Posted 8 days ago. ( permalink )

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Flickr Staff

DugMug says:

Hi all,

Thank you for your patience with this issue. It looks like we're back to normal operation with notifications, so I'm going to close this topic now. If anyone continues to experience an issue with this, though, please contact us directly and we will be happy to look into it.
Posted 7 days ago. ( permalink )

This thread has been closed by Flickr Staff.

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