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[Acknowledged] Cannot Upload Any Photos!

Siobhan S says:

This is driving me insane.

Every time I try an upload a new batch of photos (currently 12) i get a plethora of errors after a minute or so of the pink 'bar', ranging from 1 image timed out, to disconnected.

My internet is working fine and I can browse the rest of flickr without issue.

What is going on?!
Posted at 12:34PM, 10 May 2015 PST ( permalink )
Matthew Almon Roth (staff) edited this topic 46 months ago.

(301 to 400 of 446 replies in [Acknowledged] Cannot Upload Any Photos!)
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adameros says:

12hrs since I first had this problem and I posted to this thread. I still can't upload.

Flickr, new features are great.... As long as you don't break the site in some major way. Please improve your roll out planning, and include a potential impact analysis to avoid things like this in the future.
Posted 46 months ago. ( permalink )

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steve-jack says:

Darren LoPrinzi:

I see!! This problem now sniffs a little fishy!!
You know what, with all these users not able to upload photos must mean they would have photos eligible to play the game. You know photos shot in April through May. It would be cool if we could turn this little problem into a plus.

If there are any good photographers out there with good photos please go to www.flickr.com/groups/flickr64challenge/ and sign up
Posted 46 months ago. ( permalink )

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Flickr Staff

Wilson Lam {WLQ} says:

Hey everyone,

Really apologize for the problems with uploading and disconnections.

We are actively looking at it and will have a fix shortly.

~Wilson
Posted 46 months ago. ( permalink )

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Màrtainn says:

ktr-photo:

True. The longer it goes on and the longer they say nothing the worse it gets.
Posted 46 months ago. ( permalink )

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kkchome says:

How can I get a refund, Wilson? I can't believe how you treat your paying customers.
Posted 46 months ago. ( permalink )

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Cazinus says:

Same thing. I was trying to upload 900 pictures : No joy.
I lowered the amount to 400 pictures : No joy.
I tried 150 pictures : working but very very slow. It will take around 4 hours for 150 pictures !!

I'm using the latest firefox version, with a 100Mb connection.
I've tried to share my picture via WeTransfer : 30mn for 7.5GB, top speed at 75Mbps. No problem with my connection or browser then..

The issue must be with Flickr. I'm quite disappointed by the upload module performance for a historical paying member (unlimited storage space).

regards,
Posted 46 months ago. ( permalink )

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jdathebowler Thanks for 3.6 Million + views. says:

What the hell is going on?Flickr is a site for uploading photos or it is supposed to be.It's not working and no Flickr staff member is offering a reason why.If their idea is finally to piss everybody off they are succeeding.If you can't upload then what's the point of being a member.Come on Flickr pull your finger out,tell us whats wrong and fix it
Posted 46 months ago. ( permalink )

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thomas lieser (thomas-lieser.smugmug.com) says:

Wilson Lam {WLQ}:

I hope you fix it soon. It's really annoying
Posted 46 months ago. ( permalink )

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gusset says:

Same problem here. Manual uploads are very slow. Auto-sync from phone is currently 4 days behind! Normally it only takes minutes.
Posted 46 months ago. ( permalink )

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Davor Desancic says:

Cant upload either!
Posted 46 months ago. ( permalink )

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Scott Holcomb says:

I hear a stampede of people. Frustrated people wanting answers. What the #@&%% !! I can't upload photos to a photo sharing site??!!??
This photo sharing site is now just another cloud storage site, an nonfunctional one, at that??
That stampede that I hear, it seems to be people walking away from the disaster that Yahoo/Flickr has created.
Different from a horror movie, they can't even exclaim, "It's Alive!!!"
Posted 46 months ago. ( permalink )

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ЯAFIK ♋ BERLIN says:

Can't upload with the Flickr upload tool. Even my external "Flickr Uploadr" is very slow.
Posted 46 months ago. ( permalink )

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nicole boxberger says:

Impossible de télécharger les images!j'espère que ça va s'arranger!sinon,c'est la mort de flickr
Posted 46 months ago. ( permalink )

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Scott Holcomb says:

Wilson Lam {WLQ}:

Nice job of testing your new 'fabulous' layout. If I did such a great job as this - well, I would have no job . . .
Posted 46 months ago. ( permalink )

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neilalderney123 says:

Wilson Lam {WLQ}:
OMG you scared me by actually making a noise!
i was sure there was no life in there at all! :)
Posted 46 months ago. ( permalink )

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adameros says:

Eric Cazinus:

I'm just trying to upload 7, and even that is failing.
Posted 46 months ago. ( permalink )

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thomas lieser (thomas-lieser.smugmug.com) says:

neilalderney123:

:-)
Posted 46 months ago. ( permalink )

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steve-jack says:

Wilson Lam {WLQ}:

Nice one Wilson! keep us all posted
Posted 46 months ago. ( permalink )

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neilalderney123 says:

*** work around for the desperate***
Just for the record.. You CAN still upload photos by email (it worked for the one image I had spent hours trying to post earlier..)

Look in your profile for the special "upload" email address and simply email the images to that..
:)
Posted 46 months ago. ( permalink )

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Azchael says:

Wilson Lam {WLQ}:

Am certain you guys will figure it out. Too bad it took so long to hear from staff.
Posted 46 months ago. ( permalink )

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favmark1 says:

I am so frustrated. I can no longer upload any photos onto Flickr. I have used 3 computers with 3 different browsers. Taken fresh photos and degraded the image quality to a smaller matrix size and still I can not upload a single image........why.........tried to contact Flickr and all I get is automated advice and "are you happy with the response" no I want to upload some images but can't..........why........has anybody an answer?
Posted 46 months ago. ( permalink )

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natures-pencil says:

Scott Holcomb:

Nice job of testing your new 'fabulous' layout. If I did such a great job as this - well, I would have no job . . .


Hey ... I am a good software engineer, with more years experience than I care to say ... yet despite looking for over a year I don't have a job. It is annoying to see that incompetents like these, with no idea how to ensure smooth roll-outs, are employed!
Posted 46 months ago. ( permalink )

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Panoramix999 says:

same here in Holland, perfect working internet high speed, but every 5 minutes disconnected message ....


very unhappy ...
Posted 46 months ago. ( permalink )

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The Crow2 says:

Same problem here. I'm very disappointed.... :(
Posted 46 months ago. ( permalink )

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Ruroni Poru says:

Note to Flickr (via Wilson), you may want to post something about being aware of the problem on the Flickr main page so that people know what's going on. It's bad enough to get frustrated because we are unable to upload. That gets compounded when we can't figure out why. So we come here looking for answers and (as others have pointed out) get no reply for hours.... Makes normally peaceable folk / customers a mite unfriendly...
Posted 46 months ago. ( permalink )

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Ferdinand 'Ferre' Feys says:

And I join the topic:
- old or basic online upload: nothing
- new flickr upload programm: doesn't work at all. So... what to do?

Damn....
Posted 46 months ago. ( permalink )

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adameros says:

neilalderney123:

That only works for images that are small enough. A lot of MTA's (Mail Transfer Agents) have message size limits ranging from 10Mb to 20Mb. One of the images I'm trying to upload, by itself, is 47Mb.
Posted 46 months ago. ( permalink )

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doublepower says:

Just now found this thread after posting my own issue on this same topic (looks like Search could also use some work). Agreed, some kind of alert, maybe on the Upload page, would be in order. At least let folks know that there's an issue, you're aware of it, and give them any options that exist for getting things uploaded (I had limited success with the old Uploader.)
Posted 46 months ago. ( permalink )

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neilalderney123 says:

adameros:
I did say for the _desperate_ LOL!
I post 2 images a day and they are normally no bigger than 5-10 meg.
Posted 46 months ago. ( permalink )

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Surrealplaces says:

I have been having the upload issue for a few days now, and it's on multiple machines using three different browsers.
Posted 46 months ago. ( permalink )

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Thomas Hawk says:

Wilson Lam {WLQ}:

Why didn't anyone from flickr acknowledge this problem all weekend long? Is someone responsible for monitoring for problems in the help forum on the weekends at flickr?
Posted 46 months ago. ( permalink )

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Silvia Campus Bellamy says:

No way ! I have been trying to upload photos since yesterday, with no result ! Unbelievable
Posted 46 months ago. ( permalink )

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matt-36000 says:

Siobhan S:

are "we" supposed to download the "app" to upload?
is that the flickr update no one was told about?
Posted 46 months ago. ( permalink )

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stevewilliams7 says:

This is getting beyond a bloody joke. Four times I have waited an eternity watching those blasted blue and pink balls, only to eventually get a disconnect error. for God's sake get this sorted.
Posted 46 months ago. ( permalink )

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phi303 says:

regardless of which method I use to upload, whether it be the old uploadr, the new uploadr or erroring out on the web interface i'm stuck uploading below 50kb/s on all three! being a paid user this is very frustrating and unacceptable that the yahoo hasn't even acknowledged the issue in the last 24 hours.
Posted 46 months ago. ( permalink )

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firoze shakir photographerno1 says:

Think Flickr Think.. Uploads  Are Causing A Stink by firoze shakir photographerno1


Think Flickr Think.. Uploads Are Causing A Stink


@Flickr thank you for acknowledging after almost 3 days
Posted 46 months ago. ( permalink )

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adameros says:

phi303:

They acknowledged it about an hour ago. Look at the thread subject.
Posted 46 months ago. ( permalink )

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johela1 says:

I have the same problem too!!!
Posted 46 months ago. ( permalink )

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kitchener.lord says:

At least the domain is UP and reachable:
www.isitdownrightnow.com/flickr.com.html
One more try...
Posted 46 months ago. ( permalink )

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jamica1 says:

Siobhan S:

Wow the problem has been acknowledged; we can all breathe a sigh of relief [ } <----insert own sarcasm here.
Posted 46 months ago. ( permalink )

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kahmac says:

I've managed to upload the grand total of ONE photo after hours of trying...
Posted 46 months ago. ( permalink )

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Crewcastrian says:

Possible workround. Go into settings, select "EMails & Notifications" and look for the "Your Flickr Upload Email". Use that address, attach photos you want to upload and send the email. Don't be greedy - it only seems to accept one or two at a time. It's cumbersome and slow but (touch wood and keeping all fingers crossed) it has worked for the small number I've uploaded this afternoon.
Posted 46 months ago. ( permalink )

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Nettie'sPhotos says:

I have given up....no luck at all recently. So the problem is with Flickr. Not a good welcome back having had to wait weeks to get back in. Wouldn't it be great if we had been in formed instead of wasting hours...
Posted 46 months ago. ( permalink )

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thomas lieser (thomas-lieser.smugmug.com) says:

kahmac:

lucky you...

I managed to upload NONE all day...
Posted 46 months ago. ( permalink )

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macdigger says:

Uploads seem to be completely sedated. Timeouts all over the place. However, images do manage to get uploaded somehow. It just takes them up to 10-20 minutes to appear
Posted 46 months ago. ( permalink )

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Aubr3y says:

Wilson Lam {WLQ}:

I have the same problem for 2 days now.. I can't upload not even 1 photo.
O_0
Posted 46 months ago. ( permalink )

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Rose Atkinson says:

Was uploading some photos OK early yesterday afternoon - but then the uploader suddenly shut down and since then... nothing ! It's been over 24 hours now... Just glad I didn't turn on the auto uploader. Why on earth would I want to upload every single photo on my device to Flickr ??
Posted 46 months ago. ( permalink )

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Bokeh & Travel says:

Same here!!!
Posted 46 months ago. ( permalink )

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kitchener.lord says:

A minor success - ONE photo via OLD Uploadr, about 5 min.
Posted 46 months ago. ( permalink )

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royal cheese says:

Same problem here. Ever since the change in Layout I have struggled to Upload photos. The same photos upload ok elsewhere.

Flickr help suggest I look at my Firewalls,Browser and Virus setup. None of this has changed.

If this is the best suggestion then we all must have had the same failures of these things. Going by the number of comments above.

Flickr Please just sort this problem out.
Posted 46 months ago. ( permalink )

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MojaveMeg says:

Managed to get 137 photos uploaded last night - after a number of errors and restarts. No luck this morning with two videos that I wanted to include with the album. Frustrating!
Posted 46 months ago. ( permalink )

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knightbefore_99 says:

Can't upload at all
Posted 46 months ago. ( permalink )

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Si 558 says:

Glad it's not just me then.
Posted 46 months ago. ( permalink )

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And.Sm says:

Use www.flickr.com/account/uploadbyemail/, maybe it is a slow solution, but it works.
Posted 46 months ago. ( permalink )

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Rose Atkinson says:

Just managed to upload two using uploadbyemail...
Posted 46 months ago. ( permalink )

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adameros says:

MojaveMeg:

What kind of internet grease did you lube them up with to get them in to Flickr? Inquiring camera geeks want to know! :-)
Posted 46 months ago. ( permalink )

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ron_penrose says:

This worked for me. I tried last night and today using Firefox and all it delivered were timeout errors, failed to upload, bonk errors!!. I tried to uploading photos using Explorer (which I never use anymore) and had no problems. Firefox is the problem for me.
Posted 46 months ago. ( permalink )

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kelvintkn says:

Wilson Lam {WLQ}:

I am surprised that you just notice the problem. No stress test before rollout a new version? What a great service!!
Posted 46 months ago. ( permalink )

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dichulya says:

Same problem already second day.
With every "improvement" of this site there is less and less motivation to stuggle with this. It was so fast and lovely 3 years ago. I'm nostalgic.
Posted 46 months ago. ( permalink )

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Derek@Charnwood says:

I had problems over the past couple of days with photos "timing out" instead of uploading. Now I can't upload any. Is there any evidence that Flickr is even trying to correct this? I tried tweeting on twitter to @FlickrHelp but there was no reply there either!
Posted 46 months ago. ( permalink )

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divewizard says:

StourheadRector:

The evidence is they have acknowledged this thread as being in issue
Posted 46 months ago. ( permalink )

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geofft19441 says:

Seems pointless to say the same thing but I suppose the more people that complain, the more seriously they may take it.
No joy since yesterday (UK) - uploading was very slow but has now stopped completely.
Shame.
Posted 46 months ago. ( permalink )

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Oleh Khavroniuk (Khavronyuk) says:

One more great upgrade by Flickr....we are sinking... to 500px...
Posted 46 months ago. ( permalink )

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johnwporter says:

StourheadRector:

I've tweeted to @FlickHelp and @Flikr as well, still nothing.
Posted 46 months ago. ( permalink )

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natures-pencil says:

I am not planning to terminate my Flickr account. I am just not planning on uploading any more images when this fiasco is over.

Fortunately I only have 300 or so photos on Flickr, so the effort of re-titling and re-keywording them for whatever site I go to from here will not be too onerous.

I have played with SmugMug for a few hours today. it is very good. There is a monthly fee, but it is modest, and I would rather pay for something solid, reliable and trustworthy than have a free service that can go AWOL for 3 days without anyone that runs it noticing, or being bothered to communicate to its users.
Posted 46 months ago. ( permalink )

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paulnixon215 says:

Same issue whether using lightroom to publish or using photos on the mac or even vastly reducing the size and going through the app. only an issue since new update and layout. time out messages or check internet connection- nothing wrong with that!

come on yahoo get it sorted - do you not beta test these things adequately.

file backup to their serves is something I would never do - if sony can't maintain security or even the pentagon then ......

keep to for whats its intended sharing photos !!
Posted 46 months ago. ( permalink )

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miumiumiu aka miu x 3 says:

Same here... I can not upload any pic.... :(
Posted 46 months ago. ( permalink )

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hannes.baertschi says:

auch bei mir keine Uploads möglich, weder übers Lightroom-Plugin, Web-uploader noch über den OsX-Uploadr. Sehr nervig.
Well done, flickr...
Posted 46 months ago. ( permalink )

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Rob .S. says:

Siobhan S:

I'm now having the same problems, never had any uploading problems with photo's in the last 3 years, nothing is different on my PC, doing everything the same as always, now just getting error messages and timed out crap. My connection is fine, checked it, my ISP says it's running ok.
It worked fine upto now, last time I uploaded was Saturday. with no probs
Posted 46 months ago. ( permalink )

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material shock says:

I've now tried it on Windows, Mac, good internet, bad internet, old uploadr, new uploadr, still nothing.
Posted 46 months ago. ( permalink )

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Jonathan Fletcher Photography says:

Same problem! Cannot upload via saved jpegs in folder on desktop, edited from LR5......tried safari and chrome....keeps saying connection problem......annoying! Time to leave Flickr??
Posted 46 months ago. ( permalink )

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Jonathan Fletcher Photography says:

Tom Rayfield:

Same.....very annoying! I hope this is being addressed swiftly! I'm losing patience....
Posted 46 months ago. ( permalink )

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adameros says:

Wilson Lam {WLQ}:

Have you identified the problem? And is there an ETA on the fix?
Posted 46 months ago. ( permalink )

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jamica1 says:

ron_penrose:

Yes I've just managed to load up a few via Explorer using the old uploader. Slow but it works.
Posted 46 months ago. ( permalink )

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d_silva1 says:

I've been trying for hours. Everytime Flickr 'upgrades' their services work worse. do these people not listen to their customers? I've had a pro account for years, but still get no service. Everytime I 'threaten' to leave, but w/ thousands of photos on flickr, they have me over a barrel.
Posted 46 months ago. ( permalink )

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Johnson Qin says:

I cannot upload any single photo since last evening. It would be great if someone could help to resove this asap. Thanks.
Posted 46 months ago. ( permalink )

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Flickr Staff

Matthew Almon Roth says:

Just posted this here:
www.flickr.com/help/forum/en-us/72157652568890216/
Posted 46 months ago. ( permalink )

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stevewilliams7 says:

Why on Earth has it taken so long to get a response from flickr. Customer service leaves a lot to be desired.
Posted 46 months ago. ( permalink )

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annoyed ink says:

I've been having this problem with the android app since the update when live and today on my pc.

Come-on flickr get it sorted
Posted 46 months ago. ( permalink )

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Platform-ONE says:

Same here INCLUDING the basic uploader.

Going by other posts, it sounds like this may have been going on for a few days.

If people have a pro-account, I would ask Flickr to give a partial refund.
Posted 46 months ago. ( permalink )

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Leticia Tootington says:

Same here, can't upload ANYTHING from my desktop. Using Chrome. Also a problem on Firefox. I have rebooted my computer and cleared all cache. This looks like it's an issue on Flickr's end. Server issue?

This is the message I get:
Bonk! Errors must be fixed before you can continue.
Looks like there are connection problems. Reconnect

When I try to reconnect it fails again
Posted 46 months ago. ( permalink )

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Platform-ONE says:

Something else I've just noticed. I'm not sure if it's related, but I can only replyn to posts that are on the same page.
Posted 46 months ago. ( permalink )

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adameros says:

One other symptom.

I use the web uploader (www.flickr.com/photos/upload/) and When I drag the images to the window, only the first image ever shows the processing meter. It finishes, and never appears on the next image.

The meter on the browser tab (Firefox) continues to move, though.

Then after a couple minutes it says I lost connection to the server, and there is a "retry" button on the first image.

This is all before I click the "Upload" button.
Posted 46 months ago. ( permalink )

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ro-photo-nikon says:

I also got this problem. I'm using Chrome on Windows 8.1.
Looks like a lot got the same. It was driving me insane. I've uploaded 1 image 20 times and made a wired connection for internet too.
Posted 46 months ago. ( permalink )

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neilalderney123 says:

adameros:
we, the users, identified the problem ages ago, and if Flickr haven't worked it out, then there is NO hope!
The new uploadr that they wanted everyone to download is, by default set to upload EVERY image on your device to flickr (even if it is there already) ... Millions of downloads, each with thousands of photos and BOOM! Instant self made DDOS that will NOT go away easily..

The perfect "shoot yourself in the foot" senario :)

If they pull the uploadr (so no newbies join the DDOS) and TELL (you know communicate with the users!)everyone to wait it will go away.. probably in a few days.

The alternative is that they need to pull a HUGE amount of extra capacity (bandwidth & processing power) from somewhere instantly ...

(The above is my opinion only, and does not constitute real-world advice.. your mileage may vary ... etc.) .. )
Posted 46 months ago. ( permalink )

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adameros says:

Platform-ONE:

$25/year...

365.24 days/year...

2 days downtime....

2*(25/365.24) = $0.13

I don't think it's worth the time to process the check from Flickr.
Posted 46 months ago. ( permalink )

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Platform-ONE says:

adameros:

I meant to add (just a slight issue posting here as well), if it continues for a considerably long time.
Posted 46 months ago. ( permalink )

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adameros says:

neilalderney123:

When I said "Identify the problem", I meant in their code base. Once they have that, and have some idea of the underlying problem, they should be able to provide an ETA on a fix.

The assumption is it is traffic, but we do not know all the code changes with the new features, so it could be bad process scheduling, poorly written SQL connecting to the back end, etc.

Do we know the address the images are actually uploaded to, so we can do a tcptraceroute and other means of connecting to see if it is load/traffic or a problem in the code?

The claim that it is definitively a DDOS situation , without that info or a confirmation from Flickr, seems a bit presumptuous.
Posted 46 months ago. ( permalink )

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|| UggBoy♥UggGirl || PHOTO || WORLD || TRAVEL || says:

I hope a solution is found soon, at the moment I can't upload any images to Flickr. Cheers.
Posted 46 months ago. ( permalink )

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natures-pencil says:

neilalderney123:

You could well be right. It depends how the new software is written, what ports it listens on, etc.

I wonder how many millions of $$ this will lose Yahoo. And they could have avoided the whole problem for a sum they would not even notice. They could have monitored the site 24/7 or, better still, performed more thorough tests, including stress tests.

It really looks like the new uploader was rolled out with no proper testing, and no plans in place to monitor the new software in its first few days of operation. Whatever the cause, the overall impression is one of the worst kind of amateurishness.

This level of contempt for customers is hard to credit. In fact it is unforgivable.

Goodbye Flickr, it was nice knowing you (some of the time).
Posted 46 months ago. ( permalink )

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fitzrovialitter says:

ktr-photo:

I am in the same situation as you and have the exact same thought.

Flickr developers cobble together some half-baked software, their managers deem it be released for the weekend; then they all clear off home. And Yahoo pay them.
Posted 46 months ago. ( permalink )

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saxman1597 says:

People seem to be complaining about not being able to upload 900 photos at a time. I can't even upload one photo at a time!
Posted 46 months ago. ( permalink )

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neilalderney123 says:

adameros:

Ahem
"but they have to do with a massive increase in uploads with the new Mac and Windows Uploadrs and Auto-upload in the mobile apps. We’ve seen consecutive days of new upload records for Flickr, smashing previous maximum upload days, and we’ve been working around the clock to make sure our infrastructure keeps up with demand"
That is from www.flickr.com/help/forum/en-us/72157652568890216
I rest my case :)
(edit) and by the way I did do my homework prior to making that claim.. I do have a reasonable idea of how the interwebs works and what makes it stop working :)
Posted 46 months ago. ( permalink )

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adameros says:

Leaving Flickr, eh? Like all the people leaving the U.S. every election cycle? I look forward to your uploads on Flickr next week.
Posted 46 months ago. ( permalink )

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adameros says:

neilalderney123:

It would be great if they would update the thread specifically about this problem, so we don't have to go back and filter through the Help Forum over, and over.
Posted 46 months ago. ( permalink )

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natures-pencil says:

adameros:

Leaving Flickr, eh? Like all the people leaving the U.S. every election cycle? I look forward to your uploads on Flickr next week.


You will look in vain. I am not terminating my account, but I will not be uploading any new photos. You can find me on SmugMug now.
Posted 46 months ago. ( permalink )

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fitzrovialitter says:

adameros:

Flickr don't know the cause of the problem; there is no chance that random users can correctly discern it.
Posted 46 months ago. ( permalink )

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Flickr Staff

Matthew Almon Roth says:

I don't want to close this thread yet because there are so many replies, but we've put an official thread up here:
www.flickr.com/help/forum/en-us/72157652568890216/

That is where we'll be updating when we have fixes, etc.
Posted 46 months ago. ( permalink )

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Steve Guess says:

Couldn't upload using New or old Uploadr yesterday evening and all day today. Getting very annoyed.
Posted 46 months ago. ( permalink )

view photos

natures-pencil says:

Matthew Almon Roth:

"I don't want to close this thread yet because there are so many replies, but we've put an official thread up here:

www.flickr.com/help/forum/en-us/72157652568890216/

That is where we'll be updating when we have fixes, etc. "


Too late mate. This should have been done at least a full day ago. You now have a massive PR disaster on your hands, not to mention a stupid service that is uploading millions (billions) of rubbish photos that just happen to be lying around on PC and Mac hard drives.

Someone in higher management there does not know how to do their job. I suggest sacking them and offering their job to me.
Posted 46 months ago. ( permalink )

This thread was closed automatically due to a lack of responses over the last month.

(301 to 400 of 446 replies in [Acknowledged] Cannot Upload Any Photos!)
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