Shannon Doyle - Digital Ninja Design PRO 11:22am, 27 October 2014
Hey there,

I'm new to the group, but had a gigapan epic pro for a little while now, which we use for architecture and other bits and pieces.

I have started to have an issue with one of bearings in the tilt/support arm which is making a bit of a squeezing/grinding sound during operation. I would assume it either needs a clean out or perhaps a replacement part.

What are your experiences with Gigapan service, price, repair time, response time etc? Anyone that has had a similar experience, it would be great to hear from you :)

I'm down in New Zealand which complicates matters somewhat, so i'm keen to get an idea of others peoples experience before possibly spending hundreds of dollars for postage.

Cheers
Shannon
Groups Beta