Google-Groups-unsub-FAIL.png

tantek    says:

If you are on a Google Group via email and want to unsubscribe, it says at the bottom of every message something like:

"To unsubscribe from this group, send email to shdh-unsubscribe@googlegroups.com"

When you send email to that address, you get a response from "noreply@googlegroups.com", with a subject like "Google Groups: Please confirm unsubscribe to SHDH Planning" and instructions that say:

"We have received a request to unsubscribe you from SHDH Planning. Please confirm this request to unsubscribe by replying to this email or by going to the following confirmation URL:

groups.google.com/group/shdh/unsub?u=BLAHBLAH BLAH


Problem 1: replying to an email sent from *noreply@googlegroups.com* makes NO SENSE. So of course I don't bother replying.

Problem 2: Clicking that link in the email to unsub gives you the above page, which makes no sense. I don't want to "log in" I just want to unsubscribe. Only spammers and phishers etc. ask you to "log in" to confirm an unsubscribe. Google Groups UI designers/engineers, you should know better.

Please fix.
Posted 19 months ago. ( permalink )