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The Content Grid by Eloqua and JESS31
Learn How Eloqua Uses Social Content (and an Edgy Style) to Build a Following and...
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Uploaded on Oct 21, 2011
Business goals related to social media Altimeter Group
Source: www.briansolis.com/2011/09/whats -the-r-o-i-a-framework-fo...
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Uploaded on Sep 6, 2011
Resources Businesses Lack with Social Media Crises
Source: www.slideshare.net/jeremiah_owya ng/dreamforce-priorities-...
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Uploaded on Sep 6, 2011
Google CTR Study
Infographic: Why people like brands on Facebook?
4 cornerstones of social media monitoring
www.ignitesocialmedia.com/corner stones-social-media-monit...
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Uploaded on Jan 12, 2011
Dell social media dashboard: Top Issues
Related article: mashable.com/2010/12/08/dell-soc ial-listening-center/
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Uploaded on Dec 15, 2010
Dell social media dashboard: World conversation map
Related article: mashable.com/2010/12/08/dell-soc ial-listening-center/
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Uploaded on Dec 15, 2010
Dell social media dashboard: Trends charts
Related article: mashable.com/2010/12/08/dell-soc ial-listening-center/
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Uploaded on Dec 15, 2010
Influencers factors by FreshNetworks
Entire report to download here: www.freshnetworks.com/blog/2010/ 11/which-tool-is-best-for...
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Uploaded on Dec 8, 2010
Marie Claire Facebook crisis, the Apologize
Article en lien:http://digitalreputationblo g.com/2010/11/26/gestion-de-cris e-sur-les-medias-sociaux-le-cas- du-magazine-marie-claire/
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Uploaded on Dec 8, 2010
Social Media KPIs
Related article: econsultancy.com/us/blog/6702-so cial-media-measurement-de...
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Uploaded on Dec 8, 2010
Why consumers like facebook pages?
Voice of the brand
Pedagogie
The 2010 Social Networking Map
Source: www.flowtown.com/blog/the-2010-s ocial-networking-map
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Uploaded on Sep 5, 2010
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