Read the blog post www.web-strategist.com/blog/2008/12/31/diagram-how-the-ai...
Supporting Post Here
www.web-strategist.com/blog/2012/08/29/breakdown-social-m...
Read the blog post www.web-strategist.com/blog/2008/12/31/diagram-how-the-ai...
Supporting Post Here
www.web-strategist.com/blog/2012/08/29/breakdown-social-m...
tastybit 54 months ago | reply
That's awesome. This is how most big orgs should respond to negative social media posts, blog or otherwise.
BryanPerson 54 months ago | reply
What a great model for businesses to follow. Wonder if Dell has a similar flow chart that guides its team's responses?
JonnyMoss 54 months ago | reply
Superb, very useful - ta for posting!
JamesOClark 54 months ago | reply
This is really insightful. Well designed too - easy to read and follow.
Search Conversion 51 months ago | reply
Outstanding work! Thanks you so much!
Stephen Berner 51 months ago | reply
Thanks for sharing Jeremiah
MonFineis 44 months ago | reply
Did the Military really approve this? There's two typos, "discoverd" and "natue." Other than that, love the content!
polarbear58 42 months ago | reply
Interesting
A Blind Man 41 months ago | reply
This could be used for ANY organisation or political entity, country or group.
Mermu 28 months ago | reply
Fantastic chart. Will definitely take my cues from this chart in future endeavors.
bioldase 27 months ago | reply
cooll :) !