Leading Types of Workforce Communities
Over the last year, I’ve been noticing a steady stream of new case studies and reports emerging from large companies that have implemented social media within their walls to improve workforce collaboration. This itself is not new of course: Social media has blossomed in the enterprise since its inception. However, the size, scope, and sophistication of many of these efforts are particularly worthy of a closer look. Moreover, the details contained within these stories — more than any abstract discussion or statistical survey — clearly conveys how social business (the systematic application of social computing to improve the way we work) has now arrived at global organizations.
Along the way, I encountered a fascinating breakdown of workforce communities, which I depict above.