how not to be a company on twitter
ok, i've done this before. start an account and leave it fallow. but as a company? hrm.
hot on the heels of me starting to think about a post on twitter....
ok, i've done this before. start an account and leave it fallow. but as a company? hrm.
hot on the heels of me starting to think about a post on twitter....
Comments and faves
davidking (41 months ago | reply)
SO... who are the 4 followers?
jambina added this photo to their favorites. (41 months ago)
mstephens7 (41 months ago | reply)
I just grabbed a shot of this as well for a talk on databases....very telling.
aaron schmidt (41 months ago | reply)
i wonder if they'll see this and start posting.
mstephens7 (41 months ago | reply)
I just tweeted this.... what would the social media gurus like Armano say to brands who don't participate?
libraryman added this photo to his favorites. (41 months ago)
newrambler (41 months ago | reply)
I've heard, however, that it's very hard to delete a Twitter account. Perhaps they started one, thought better of it, and then couldn't get rid of it?
The Shifted Librarian (41 months ago | reply)
I'm also hesitant to pile on without knowing the context. I've started plenty of accounts for MPOW in part to claim territory so that someone can't impersonate us, and in part so that I can start building buy-in to experiment.
I'd hate to find out that his account is live because some intrepid ProQuest employee is pushing them to try something new but then they got cut off because of negative comments.
mstephens7 (41 months ago | reply)
Good points from both of you - no way to tell date created or anything! Maybe they are still discussing how to use it...
aaron schmidt (41 months ago | reply)
good point!
perhaps a developing best practice when staking a claim could be including a message like: "we've secured our place here on [insert SNS] just in case it is something we want to proceed with in the future. we're looking into it. 24 Jan 08"
think that would be useful? i think it would be a nice way to increase communication and openness.
mstephens7 (41 months ago | reply)
I was thinking the same thing! Promotes transparency for sure!
davidking (41 months ago | reply)
aaron - interesting idea. Just saw it, then saw this tweet from tscpl's new twitter acct - "TopekaLibrary joined Twitter Jan. 20. 25 people are now following us. Thanks! Tell your friends about this and let's grow this community!"
We have a new hire from the web media world running our twitter acct, and she is naturally doing what you suggested!
newrambler (41 months ago | reply)
I like the placeholder tweet, and TopekaLibrary's account sounds great, but I'm still not sure I'd ever really be interested in tweets from ProQuest. I'm all for humanizing organizations and all, but you know, at some point, these things are orgnizations and hence at some fundamental level just not human.
davidking (41 months ago | reply)
newrambler - I see what you mean. I wouldn't follow proquest... but I might follow ALA, or even Zappos - because that's content I'm interested in. Proquest? Why would I follow? "Free articles this week" ? Maybe for "we just added 3 cool features" - that might be of interest.
The Shifted Librarian (41 months ago | reply)
Interesting - now twitter.com/ProQuest_ES is following me. ProQuest tweets in Spanish. I give them props for experimenting.
aaron schmidt (41 months ago | reply)
an update here too!
twitter.com/ProQuest
davidking (41 months ago | reply)
shifted - same here, proquest es is following me too.