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Qin.H's photostream |
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Design Thinking Hats
run an internal workshop at LBi with a group of UX designer, exploring what Service Design might mean...
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Uploaded on Nov 18, 2010
Design Thinking Hats
Devils Advocate - yes, we all sometimes have to be the one.
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Uploaded on Nov 18, 2010
Design Thinking Hats
The three thinking hats: navigator, facilitator, maker (based on my findings in Service Designer as...
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Uploaded on Nov 18, 2010
Design Thinking Hats
Relationship Management in HE and FE session
A video diary made by student, from Ms Jean Mutton's project at University of Derby.
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Uploaded on Nov 18, 2010
Relationship Management in HE and FE session
Ms Jean Mutton's project at University of Derby presenting the evaluation of using Service Design...
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Uploaded on Nov 18, 2010
Relationship Management in HE and FE session
linking user experience to the delivery of service front stage and back stage - a key step, always...
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Uploaded on Nov 18, 2010
Relationship Management in HE and FE session
linking user experience to the delivery of service front stage and back stage - a key step, always not easy, but always produce good conversations.
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Uploaded on Nov 18, 2010
Relationship Management in HE and FE session
Relationship Management in HE and FE session
groups try to define student needs, motivation, goal and frustration based on semi-real case personas.
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Uploaded on Nov 18, 2010
Relationship Management in HE and FE session
Three groups on three personas, swap every 10 min - it is rather exciting :-D
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Uploaded on Nov 18, 2010
Relationship Management in HE and FE session
The session is hosted by Ms Sharon Perry from JISC CETIS, I delivered a workshop on how to use...
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Uploaded on Nov 18, 2010
Relationship Management in HE and FE session
A brief paper published by University of Derby on Service Design in HE and FE, some interesting...
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Uploaded on Nov 18, 2010
Co-production: big idea of the 'Big Society'
The tartan desk of Snook
Run into the girls from Snook, great to have a Scottish catchup in the chilly England :)
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Uploaded on Nov 18, 2010
Roundup Seminar
Love the live twitter feeds going on the screen while people presenting their seminar discussion...
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Uploaded on Nov 18, 2010
Amazing story about co-production in Africa
Presentation from Zimbabwe Homeless People’s Federation, amazing project about how homeless people...
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Uploaded on Nov 18, 2010
Life as a Designer
Life as a Teacher
Life as a PhD
