Community Management Scenario Map

    Newer Older

    Adriano Gasparri, bluekdesign, and 125 other people added this photo to their favorites.

    1. Dr Man Dan 30 months ago | reply

      Great, Comprehensive flow chart. Eager to test it out.

    2. lahearn8 29 months ago | reply

      Great visual solutions.....thanks for sharing.

    3. Great Fellowship 29 months ago | reply

      The information sounds great, but where would I start to find a qualified CM?

    4. jeremiah_owyang 22 months ago | reply

      @great Fellowship

      I realize I'm very very late in responding to this comment (I just saw it) but there's listings here on my blog about how folks get careers in social, and find candidates.

      www.web-strategist.com/blog/category/on-the-move/

    5. Esther Lim 21 months ago | reply

      Gorgeous chart! Nicely done!

    6. joycemsullivan 10 months ago | reply

      Excellent and most practical work flow chart for community managers and their management!

    7. Jordan Julien 10 months ago | reply

      I kind-of think some people are taking this out of context. From what I understood, this was just an example of a potential response assessment flow chart - not a generic response assessment flow that people can just pick-up and use.

      It's obviously based on the old Air Force Response Assessment flow chart cira 2008; but has been customized. I assume it was customized for a specific client, in a specific industry to get alignment.

      I think the point was that guidelines, governance documents, and work flows are important to establish - rather than a legitimate suggestion to pick up and use this chart as it sits.

      Correct me if I'm wrong about what this is.

    keyboard shortcuts: ← previous photo → next photo L view in light box F favorite < scroll film strip left > scroll film strip right ? show all shortcuts