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The Story of Google
What Twitter strategists could learn from call centers >> http://is.gd/bu56t (via @mckquarterly)
What are retailers doing to empower their workforce? Great snapshot of 2010 initiatives
@BrianSolis introduces 'Behaviorgraphics' illustrating the impulses that color our social media presences
Twitter stats at-a-glance via @Mashable: the story behind 10 billion tweets
Must-read: Author William Poundstone outlines the psychology behind pricing
When do people use their smartphones? @Compete releases the latest numbers
Why are Ikea and Wal-Mart seeing record returns from Japan? @MckQuarterly on the more-accessible Japanese retail market
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Google increases local search resolution
