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Help / FAQ / Payments

There is a credit card already entered when I checkout. Where can I change this?

Flickr uses Yahoo! Wallet for checkout. If your Yahoo! ID has a Wallet associated with it you will automatically see the credit card on file in your Wallet. If you want to change the credit card number or billing address you can click "change." You will then be able to edit, delete, or add a credit card.

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Where can I go for questions about my bill or trouble ordering?

Orders are processed through Yahoo! Wallet. For any questions about your bill, the order process, or error messages, please see the Wallet help pages at:

help.yahoo.com/wallet

Click on the link that most closely matches your question. At the bottom of each answer page you will see a button to "Contact Customer Care."

(Sorry this is only available in English currently, we will work with the Yahoo! Wallet team to get this localized in your language as soon as possible.)

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How can I see a history of my Pro account purchases?

You can your payment history here. This page lists upgrades you made to your own account, gifts you bought for other people, and gifts that other people have bought for you.

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How do I find the security code on my credit card?

When you buy online, you'll often be asked to provide an additional security code for your credit card. Also know as the CVV2 code, this 3- or 4-digit code is located on the card itself.

For MasterCard and Visa, the security code will be in this area:

Your mastercard/visa security code is here3-digit card verification number

American Express security codes are on the front of the card:

Your mastercard/visa security code is here4-digit card verification number

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What is Boleto?

Boleto is a payment method that is available for Flickr members who signed up for Yahoo! at br.yahoo.com and who live in Brazil. The Boleto can be paid at any physical bank or through online banking.

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If I use Boleto, will my Flickr account be proed today?

No. Because of the way Boleto works, it could be 3 – 4 business days from the time you make your payment before your Flickr account becomes pro.

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How long do I have to make a Boleto payment?

Once you’ve created a Boleto, you have 5 (five) days to make the payment. If a payment is not made within this time frame, the document will expire and the transaction will close. If your Boleto has expired, you’ll need to begin the process again.

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Will I have to confirm my Boleto payment on Flickr?

No. Once you’ve paid at the bank or online, the payment will be made directly to us within 3 (three) business days and your account will become pro. If you pay the Boleto with a check, payment will be made within 4 (four) business days.

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I changed my mind, but I still see a pending Boleto payment pending?

Any unpaid Boleto payments will be scrubbed from our records 10 (ten) days after a Boleto is created. If you change your mind about your purchase, don’t fret the pending payment will be removed soon.

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