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I fear it won't be the last....
Posted 40 months ago.
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Nerboo: The February 19th, 2009 stats isn't causing the hiccups, also known as database load spike messages. I just got hit twice with hiccups when editing a post in a topic in one of my groups, but was able to press F5 to get rid of the hiccups, even though I was asked if I wish to resend the information because the hiccups message showed up when I clicked on the Post Now button in a group topic.
Edit - Now more often, but just when trying accessing of groups. Not affecting photostreams of me and my contacts, and also not affecting the Flickr homepage.
Posted 40 months ago.
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Chrisser edited this topic 40 months ago.
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According to Wikipedia, long term hiccups could turn out to be Tourette syndrome....
Posted 40 months ago.
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So many hiccups give a stomach ache ....
Posted 40 months ago.
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Ha,ha,ha. So funny. It seems to show a serious symptoms of it here.
Posted 40 months ago.
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it's getting worse, images open very slow too....
Posted 40 months ago.
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We're here working on it right now folks, again, sorry for the disruption.
Posted 40 months ago.
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Based in the UK ...
At present I can't access anything on the site apart from this page - All I get is the hiccups page Please would someone on Flickr staff explain what the issue is, and how long it is likely to run for ?
This has been an ongoing problem for sometime now !
Posted 40 months ago.
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Hopefully some official statement gets made by someone higher up in the Flick hierarchy as to what happened and what they are going to do to make it now happen again. It's really great the ops staff is posting here and I appreciate it, but really someone in management needs to speak about what is going on for two weeks.
Posted 40 months ago.
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Arrrrrrrrgh!!! make it stop!
There I feel better now....
Posted 40 months ago.
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LOL @ daruma* According to Wikipedia, long term hiccups could turn out to be Tourette syndrome.... Looks like we have an outbreak here :)
Posted 40 months ago.
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virtually_supine edited this topic 40 months ago.
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gniiip.
Posted 40 months ago.
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Yeah, it's terrible again. I'd guess that about 20% of my clicks are working.
I'm going out to do something useful instead, since Flickr is currently more frustrating than fun. See you all later.
Posted 40 months ago.
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Stop Hiccups, Hiccups, Hiccups pleaaaaaaaaase !!!
Posted 40 months ago.
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Is there a reason as to why suddenly my groups page is telling me I'm not a member of any groups!?!
If these constant hiccups I am getting today have deleted all my groups- especially ones I created, I shall be VERY annoyed.
Posted 40 months ago.
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Alas, will it ever end?
Posted 40 months ago.
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hiccups in Switzerland now too- can't get away from it anywhere- what a pain!
Posted 40 months ago.
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ds_photog - this is not the Flickr of yesteryear. I don't even think the new Flickr GM is an active user of the site, so sad.
Posted 40 months ago.
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Argh hiccups.
Posted 40 months ago.
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Considering all the hiccups recently its understandable he doesn't feel like using the site...
Posted 40 months ago.
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Still going... my photostream wont even load.
Posted 40 months ago.
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Disney Dan: That sounds like a different issue.
Also forgot to mention that the hiccups don't happen when accessing sets of photos (and videos for Pro members) of mine and of my contacts. Just groups are being affected. And again, unlike most members, most times the hiccups don't happen on my end.
Anytime there is a database load spike, Flickr has to put up the message saying the site has the hiccups and that they are looking into the problems.
Posted 40 months ago.
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Chrisser edited this topic 40 months ago.
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ds_photog - this is not the Flickr of yesteryear. I don't even think the new Flickr GM is an active user of the site, so sad.
Wow. That's some big words. But they would be wrong. Kakul (she) who picked up the reins over a year and a half ago when Stewart first went on paternity is an active user.
I appreciate that people are frustrated, but do we really need to bash away at the team in so personal a manner?
Posted 40 months ago.
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Oh, hiccups...
Posted 40 months ago.
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no, not so personal, heather. but jeez... WAY too frequent w/the hiccups, flickr. just tell us what's actually going on!
Posted 40 months ago.
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Ben Kimball edited this topic 40 months ago.
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I completely agree that this shouldn't get personal - and (at least) my comment was not intended as a personal blow - however you might understand that these hiccups (I'd rather would them be called by what they are instead of this euphemism - how about f***ups) are coming and going for quite a long time now.
I would think it should have been possible in that time to get to the bottom of that problem and fix them once and for all...
Of course I understand that this is an ever growing site that *I* wouldn't even attempt to maintain. However people are paying for its services and there are other big sites that don't regularly suffer from such problems...
Just my two cents
Martin
Posted 40 months ago.
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This is not a hiccup, this is choking.
Posted 40 months ago.
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And it's not just the hiccups, but the implementation of things that are ill conceived and ill received. Add this all up with the daily hiccups, and people get angry.
P.S. I'm still waiting for a black background and Feb. 19th stats.
Posted 40 months ago.
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I'm not going to poke the ops team to tell me what's going on when their efforts should be focussed on getting through this case of the hiccups -- it's the worst thing that I can do.
Once we've come out the other end, I'll ask Kevin or John to follow up with a human readable (my eyes sometimes glaze over) description of what happened.
In the meantime, thanks for your patience.
Posted 40 months ago.
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Heather Completely agree Personal abuse is both crude and pointless However the infantile Hiccup is annoying Just say you are not working and at least a full explanation of what is happening. I use a great many sites on the net regularly unfortunately seems to be the ones with the worse level and functioning. I am not technical but would someone from the staff just explain what the problem is and what they intend to do to rectify it
I feel the introduction of video has made things worse Perhaps two sites would be better Flickr photo and Flickr video
Posted 40 months ago.
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Is there a larger problem here that you are trying to resolve?? If so, I'll wait for a good fix and not a lot of band-aids!! Thanks folks ... not a perfect world we live in - as long as the attempt is there for a fix!!
Posted 40 months ago.
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last time it happened, i suggested the old trick of drinking water from the wrong side of the glass, and miraculously it worked.
Please try it again LOL
Posted 40 months ago.
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Really bad this morning... much worse than the occasional daily hiccups for the past two weeks. This morning, every page gives me the message. Forums, Groups, photos, photostreams, even this help page.
Posted 40 months ago.
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Martin, please don't feel like you need to sensor yourself. I hate *** more than "naughty" words.
I don't know that fuckup is actually a useful term in this instance. It's not like someone pulled the cord out of the wall and voila, hiccups.
It typically happens when the (and i'm not an ops person), there's too much lag in replicating information across the vast data array or the slaves (an odd term) are way out of sync with their masters (?), again, I'm not an ops person... I don't know in this instance what the actual issue is, but it's not like someone's pushed a shiny button that they shouldn't have.
Posted 40 months ago.
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Really bad this morning... much worse than the occasional daily hiccups for the past two weeks. This morning, every page gives me the message. Forums, Groups, photos, photostreams, even this help page.
Yup, I agree. It is really bad this morning and appears to have crept across more of the site. The ops team are actively working on resolving it.
Posted 40 months ago.
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anyway. let them do their job!
sometimes theres some stuffs who goes wrong.
that happens.
and seriously, this is flickr mates.
not a random small website. i do not wanna think about the huge amount of data they've got and they have to handle day after day : )))
anyway, have a good week fellas.
ez
g
Posted 40 months ago.
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Hiccups are a pain in the arse, to be sure.
Still, the situation is nothing like as bad as the 'massages' we used to have a few years ago.
Good luck on resolving things, team :-)
Posted 40 months ago.
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I'm having problems posting a photo into group pools (the drop-down menu for groups isn't dropping down). The message that keeps appearing is that "This service is currently not available." Is this a general problem on Flickr at the moment?
Posted 40 months ago.
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Oh I remember the "Massages" and the round circles we could download and have fun with--those were the days.
Posted 40 months ago.
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Hi Gang,
As Chrisser said above "...hiccups, also known as database load spike messages" which in very general terms means when you see a hiccup message the database has utterly refused to deal with a request.
Now remember, I'm just a front end guy, so any technical explanation I give will make the ops people point and laugh at me. But I do know that the hiccup page sadly can't give a more detailed message about what's actually wrong.
The database system is built for redundancy and fail-over, so if a few boxes die the others pick up the slack, but that in combination with something else ... such as a switch has becoming flooded ... or our offline tasks system is trying to push too many tasks out, or the President publishes new photos of their puppy ... and so on ...
The ops guys are online with a couple of backend guys and I can see they are busy working away. From what I can tell ...
Murphy is checking that all the machines and hardware is happy and bringing up anything that may need it. Myles has turned off the offline tasks (or at least throttled it) to take some load off (or rather, give more db cycles to serving pages rather than updating stuff right away).
John is switching off some of the other tasks that take place on the site, again to give the page serving higher priority.
When everything is under control and understood, those tasks will get switched back on and catch-up, the the offline tasks will probably be ramped back up.
And yeah, this is better than the "Massages" we used to have when the whole site was off. The Hiccups generally effect just one bit of the site, with the rest carrying on as normal. But in this case there seems to be some knock on effect happening.
Oh and Morning.
Posted 40 months ago.
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I was asked once by one of my customers "how long will it take you to fix this problem??"
My reply was "About five minutes ... but I have to find the problem first!!"
Lucky he just laughed ... and so did I!! It is funny, that I have other things to do other than being on Flickr ... will check in later!! Take care!!
Posted 40 months ago.
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/waits for ops guys to point and laugh at me.
Posted 40 months ago.
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Heather - people at Kakul's level are no longer private figures but are public executives. My comment was squarely aimed at making sure Kakul is eating her own dog food, as is the term in the tech world. How can an executive have ANY idea what the users of their service are experiencing if the executive also doesn't use the service. Right now Flickr is operating like a startup, not a service operated by one of the largest and oldest internet companies on the planet.
Im glad to see Kakul is a Flickr user. There were media reports when she took over that she was NOT an active Flickr user, along with several other Yahoo! executives. I would really like to see *HER* in here giving updates when things get really bad, but I'm nostalgic for debating Stewart I guess.
Posted 40 months ago.
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Geez - Flickr has been barely usable lately. I've been a Flickr pro user for years now, and this is the sorriest state I've ever seen things. Please come up with some real, technical answers for this community. It's clearly not "hiccups" and I'm sure it's something more specific than "database spikes".
Posted 40 months ago.
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Keep working at it, Ops Peeps and Staffers, and find the cure for these hiccups as I need my daily fix of flickr! :)
Posted 40 months ago.
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Eric, Kakul's always been a public figure and on the the about page from since forever.
She's been on the staff for longer than I have which feels like forever ;), and one of the very very early members. From her most recent photo, uploaded this morning it looks like she's stuck at an airport.
Edit: On the update front, John seems to think things are catching back up.
Posted 40 months ago.
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I hope these problems will be solved soon…I am not pointing a finger at anyone (since four fingers would be pointing back at me)…I love photography and I love being able to share my photos with my flickr friends and I love seeing my flickr friends photography too; like music, photography is a universal language we all understand…its also wonderful to be able to see the world through someone else’s eyes. I will admit I am addicted to flickr and it’s a major drag when it’s down!
Posted 40 months ago.
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Kakul's been uploading since Aug 2004. That's well before Yahoo took over. Jeez...
Posted 40 months ago.
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i expect this from any yahoo based company.....typical
Posted 40 months ago.
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[Christine]
'Please come up with some real, technical answers for this community. It's clearly not "hiccups" and I'm sure it's something more specific than "database spikes".'
The people who have the real technical answers are all busy trying to fix it, and it's positively something more specific that "database spikes".
And by "fix it" I mean, turn off all the non-essential services, locate the specific problem, then fix it. Will try to keep you updated :)
Posted 40 months ago.
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The problems appear to be getting worse...entire site barely usable...
Posted 40 months ago.
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And to follow up the good Rev, it's not quite recovered yet as it happens now, so there are still some hiccup messages being served as you have seen. :-/ But we do intend to get it tackled as soon as possible. Again, we've got several of the developers working away back here.
Posted 40 months ago.
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A glass of water might do the trick... 
Posted 40 months ago.
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just how long and how many breaks and lunches do the ops peeps and staffers get ??
Posted 40 months ago.
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Things seem to be working fine again. Thanks very much, people.
Posted 40 months ago.
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Wow, major hiccups! A spoonful of sugar, maybe?
Posted 40 months ago.
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Current thinking appears to be possibly Nuke it from Orbit, taking the site offline and bringing it back up ... although that's not final yet.
If that happens we'll place updates on the blog, which is kept offsite (partly for this reason).
Edit: things are once more looking slightly better, sorry for the bumpy ride :)
Posted 40 months ago.
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Rev Dan Catt (staff) edited this topic 40 months ago.
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I would think it does not matter how many breaks or lunches they get as they are human = )
Oh gosh not the old days of going off line--time to go out and take some pics for sure.
Posted 40 months ago.
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Rev Dan Catt
As Chrisser said above "...hiccups, also known as database load spike messages" which in very general terms means when you see a hiccup message the database has utterly refused to deal with a request.
Thank you for your explanation which I'm not clever enough to truly understand, and I do appreciate the sheer size of the site and all the work done by the sysop, & staff, I really do & I love this place.
However, I can't help wonder would the issue be as relevant if videos didn't exist in flickr photo sharing?
I mean come on now, 20MB per photo, 150MB per video.
150 MB for a video limited to 90 seconds in length??
In the year & couple of months I've been here the hiccups have been rampant since the silly things have come on scene.
Just a thought posed as a question.
Mia
Posted 40 months ago.
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Go out and take photos. :P
Posted 40 months ago.
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yay :)
Posted 40 months ago.
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That's not an unusual file size for a 90s video. I also doubt this issue is specific to large video files.
Posted 40 months ago.
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agreed. everyone who is on here complaining about downtime could be out taking pictures. and, before anyone jumps on me for being on here and not taking photos, i did just that this morning while flickr was having 'hiccups'.
Posted 40 months ago.
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M's❤2
Pretty sure it's not, the file sizes just effect, well, the filers, it doesn't have an effect on the database or overall activity on the site. If we ran out of space, then yeah, maybe ... but the amount of photos is still way more than videos.
Perhaps, if the videos made the site so popular that all the extra people coming here to add comments and tags was causing trouble ;)
Sorry to say videos aren't at fault here in this instance.
Posted 40 months ago.
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Must be gremlins... Anyway, thanks for working on it.
Posted 40 months ago.
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In other news, are people still getting hiccups? If so as many as before?
Things look like they've settled down a bit, offline tasks have just been turned back on ... and from a non-op person's point of view, that's normally a good thing :)
Posted 40 months ago.
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Looking much better from here, thanks!
Posted 40 months ago.
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i would think (/me knocks on wood) everthing is back to normal!
thanks, staff!
Posted 40 months ago.
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olivepix: Must be gremlins
RevDanCatt to me earlier: 'I blame the Grues!'
To all- We're seeing some recovery here folks, thanks for your patience, and again- we're sorry about the disruptions.
Posted 40 months ago.
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I'm not getting hiccups anymore, but I still can't rotate a photo I was hoping to rotate. It looks like everything except what I wanted to do has been fixed...go figure. : )
Posted 40 months ago.
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Seems fine now, thanks!
Posted 40 months ago.
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Since nonone else has taken this slant I will:
It seems fairly well known that the parent company "Yahooinc" is having more than its share of money problems of late. Of most interest to us Flickr users is their cash flow and downsizing. Both of which may equate to not having the hardware (servers/bandwidth) or peopleware (programmers, admin, exc.) to: prevent the problems from happening in the 1st place, fix the problems and lastly, ensure that it does not happen again.
Posted 40 months ago.
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looks OK now Kevin....
Posted 40 months ago.
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Yeah ! Thanks Kevin ! Now is a really O.K.Cheers.
Posted 40 months ago.
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Hey there folks!
So, we've done some analysis of what caused the major hiccups this morning (again, it's still morning here :), and found that there was an extraordinary number of queries going to generate group information from profile pages. We're not sure yet why, but it could be that an increasing number of members joined just the right number of large groups on Flickr that caused those queries to run off the rail and take us down the path to Hiccupsville, Population: Us. We're also suspecting this may have be causing the random ones that have been happening occasionally out of nowhere for a couple minutes, and then vanish.
Currently, group information is disabled on profiles. It's possible and likely we won't have this enabled until Monday, while the developers dissect the information we have to make it better to withstand extra load. You will still be able to see your own groups from the groups page.
Thanks sirgawins, here is one in return. :D
Posted 40 months ago.
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Looks ok for me too :) Thanks for the quick reaction !
Posted 40 months ago.
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Ey, here in Spain (at least for me) the hiccups messages have gone, but it is SLOW!!! But really slow, it takes for ever to show the photos and the threads on groups!!!
Posted 40 months ago.
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All those people asking for groups not to be visible on profiles will be thrilled, if ever so briefly.
Posted 40 months ago.
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I think it would be a *great* idea for this to be disabled *permanently*!
I think at the very least there should be an option to not display the groups you belong to. Sometimes I think Flickr is just a little too public which can cause problems - believe me!
Posted 40 months ago.
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Thanks for the detailed responses from Ops.
Posted 40 months ago.
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Aaah! So this is the latest explanation for Flickr losing my Chickens?
I've heard em all before. That doesn't bring them back!
Posted 40 months ago.
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Yeah Sarey's not wrong.
Even if Flickr's around SHARING. :)
Posted 40 months ago.
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Hiccups !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Too many hiccups may damage the heart, you know ..?!?
Oooooo:)))))))))))
Posted 40 months ago.
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poor patient! Better to visit a doctor to end the hickups: yesterday-evening, this evening again (SE-Asian time), hope the suffering will end soon!
Posted 40 months ago.
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must be at the BC
server area
i see allways if comes(goes) slow in the browser bottom line
bc.yahoo
or stuff like that
Posted 40 months ago.
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They are definitely back - the last 15 mins or so some odd things have been happening again. Submitting images to random groups (like 1 or 2 not zillions) has borked on me three times in a row...
Flicup messages repeatedly. :(
Time to go make that garlic bread I guess - thanks for the shove in the right direction....
*Wanders off to crush a garlic bulb*
Posted 40 months ago.
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here we go again....
Posted 40 months ago.
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site is basically unusable right now
Posted 40 months ago.
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AAAAAAARRRRRRRRRRRRRRRRGGGGGGGGGGGGGHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!!
Along with Flickr Uploadr this is getting a JOKE!!!
Not only are there CONSTANT bugs with the EVIL Uploadr (!!!!) NOW we have CONSTANT site hiccups!!!!!!
Posted 40 months ago.
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Hi folks. Sorry about the hiccups deja vu. We are working on it now.
Posted 40 months ago.
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another thing i see if sometimes slow
in the bottom line browser
farm 4 static...
maybe helpfull for the staff
Posted 40 months ago.
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How long will you still be working on it??
Posted 40 months ago.
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It looks like things have calmed down and the hiccups should be disappearing.
Posted 40 months ago.
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I hate to break it to you, but they're not getting better. So annoying.
Posted 40 months ago.
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"Hold your ....."
Thanks for all effort you do!
Please do it faster and forever!
Fighting this from early morning trying to manage groups.
Posted 40 months ago.
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Thanks for the updates, Rev. Dan, Kevin and Zack. I rarely see the hiccups message when most others are seeing the message, and when I do get that message, it is mostly when trying to access groups, and the hiccups make it very difficult if it is groups I am an admin for including the 40 groups I started (yes, you've read correctly, I started 40 groups)
Trapac says
Time to go make that garlic bread I guess - thanks for the shove in the right direction....
I'm having garlic bread with spaghetti tomorrow. Tonight, it is pizza made from a mix. :-D
Posted 39 months ago.
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Despite some who wish to hide their groups, I use them as a means to see their interests and if they conflict with mine. I choose NOT to be a contact (and thus establish a chain to me) with SOME folks who add me as a contact.
Flickr does not have any mechanism "approve" others making you a contact.
I'm as least as fussy about who links to me as those who wish to hide their groups. If hidden groups become a "feature" I'll block anybody who added me as a contact but chooses to hide their groups. The block is extreme but the only way I can break the chain to me.
Posted 39 months ago.
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Thanks for keeping us informed. Machines will behave like machine and have problems like us humans.
Posted 39 months ago.
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I agree with natural_form. I glance through a person's groups to see what they are interested in to help me decide if we have enough in common to be contacts.
I don't know why anyone would want to keep their groups private except to hide their interests which in itself alerts me to unfavorable photos therefore an unfavorable contact.
Posted 39 months ago.
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Kudos to the DEV coder Staff
no problem at all this morning
southwest germany
real good job done
Posted 39 months ago.
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I fear it won't be the last....
That's not an unusual file size for a 90s video. I also doubt this issue is specific to large video files.
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