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Hi Kevin.Im a Comcast subscriber and im from PA.I was wondering if im affected.Its been a week now that my Flickr Uploadr is not working for some reasons
Posted 14 months ago.
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I'm a Vigin Media customer and can not upload to Flickr. I guess that's all part of this problem. Hope it's fixed soon.
Posted 14 months ago.
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I'm another Virgin Media customer, and my uploading problems are still continuing. I get an error message if I use the F-Spot uploader, and if I use the web-based one, it fails on around half of my images, so I have to repeatedly start and stop it, meaning that the photos all get out of sequence.
Posted 14 months ago.
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Thankz for letting me know,
I have had problem`s for almost 3 weeks ... uploading works for 5 minute`s and then it will not work for hours, Virgin Media are Crap ... so we switched to Sky .... but we still have the same problem with not only Flickr .. but now Also DeviantArt too .... D`oh !
Don`t ya love computers ... ha ha
Keep Smiling ... it`s still Tax Free ... for now.
Posted 14 months ago.
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I'm using Sky and from a few days I've got problem while using Flickr. Sometimes it works sometimes not. A bit annoying...
Posted 14 months ago.
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Thanks for letting us know Kevin - I did receive a reply from Sky which I posted in the 'slowness' forum. Mine seems to have improved somewhat, but its been so bad that I don't want to speak too soon...
Posted 14 months ago.
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It's a public holiday here in the UK today (Monday 5th May 2008). Let's hope the Sky, Virgin, etc. people remember to go back to work tomorrow... I can't access Organisr, or send to groups or sets at the moment.
Posted 14 months ago.
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I'm from Singapore and I'm getting this similar problem.
Posted 14 months ago.
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Yup - us too . Can get access via the web uploader but getting bounced by the Squid Proxy at Plus Net saying any POST requests sent to reorganise images or make any changes is sending 0 byte requests. This does look like a routing issue of some sort at some other point outside the ISP's networks.
Posted 14 months ago.
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For Plusnet anyway it does seem to be something between the squid proxy (used for checking the iwf blacklist) and the telia backbone network. Plusnet should be giving an update tomorrow when everyones back to normal!
Posted 14 months ago.
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Welcome to Sweden. No UL here for a couple of weeks, and no web UL either. Sucks. Houston i has a problem
Posted 14 months ago.
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I'm having problems with Flickr Uploadr taking ages to do the "Processing" of pictures, and it just made a complete mess of uploading a batch of my photos and duplicated my set many times. The site is also very slow for me. I'm on Be (www.bethere.co.uk).
Posted 14 months ago.
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I upload from the Web, not from a downloaded program. I'm having quite a few issues trying to upload today--it gets stuck in the processing phase for ages and ages. I've never had this problem before.
The thing is I'm NOT in the UK, I'm in the US, and know nothing about what Sky or Virgin Media or PlusNet are. :/ I'm going to give up for today but thought I'd point this out in case there's a wider problem.
Posted 14 months ago.
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I'm with ukonline and have had very sporadic connections to flickr over the weekend. Any connection??
Posted 14 months ago.
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With virgin... problems all round, slow uploading,errors on half and the rest of the site runs like a dog with three legs...
Posted 14 months ago.
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With plusnet too.
Getting "post size too large" with uploadr and lightroom plugin since Friday.
Hopefully things will get sorted out - someone's gonna have a hell of a comedown off their bank holiday tomorrow.
Posted 14 months ago.
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I'm getting a problem with posting pictures/widgets on my profile, and have been for a long time. But a while ago I found something that fixed it, in a topic on here.
Basically you put your buddy icon before the thing you are trying to post. If you check out my profile you will get what I mean.
However in the thread I read it also told you how to hide it, that part I haven't figured out again yet =(.
And yeah.. I'm with Virgin too.
Posted 14 months ago.
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I'm using Madasafish and I can't upload or make a new Buddy Icon. Everything is up to date on my Mac and I've tried different browsers. I am able to upload photos and videos.
Posted 14 months ago.
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PlusNet here and it's bust. Surely someone can be convinced to take double/tripple-time pay for Bank Holiday to fix it. The only time I find I have the time and enthusiasm to sort and upload photos is at weekends and bank holidays! Fixing it for a weekday means I'll never get them done :(
P.S. should be noted that PlusNet are BT owned.
Now Virgin comes as no surprise. NTL as was. They have always been awful.
Posted 14 months ago.
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Madasafish are owned by plusnet and their network is largely integrated in to plusnets so they will probably be having the same issues as plusnet customers.
The issue does seem to be with entering the telia network but plusnet will be taking a look at it tomorrow so we should get an update then!
Posted 14 months ago.
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Further to all these problems, I've been doing a bit of digging and came aross this article:
"Virgin Media say pay us for faster content streaming"
www.telegraph.co.uk/connected/main.jhtml?xml=/connected/2...
Please tell me that we're not already fallen victim to this? I doubt Virgin (or any other company come to that) would ever have the guts to admit it in public that they're already restricting certain users (and Flickr was mentioned by name in the article).
I know it doesn't explain the problems in other countries, but my connection seems fine doing things other than uploading to Flickr. Funny how I have no problems at all uploading exactly the same picture to my hostelworld photo albums (and it's first time!), whereas it's taking hours to do the same thing to Flickr after so many "try again's" I lose count!
Posted 14 months ago.
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Most ISPs in the UK already throttle by prioritising certain kinds of traffic and some will deliver certain popular sites quicker by caching anyway. The current hissy fit over content streaming is just the ISPs arguing about who's going to pay for it. Essentially they've fallen foul of their continual lies about unlimited broadband. The reality is some serious network upgrades are required to cope, and that costs money and more than they get through the bargain £10 and under broadband packages.
However their problem is mainly to do with heavy video streaming and P2P traffic. Flickr would be a tiny proportion of most ISPs traffic by comparison (probably even now it has video).
The Flickr problem here apparently is to do with backbone routers. PlusNet's tech forum has some postings by their engineers about it. Basically it's to do with what hosts Flickr's uploader routes through and how it gets there. The reason it affect some ISPs and not others is down to the way the internet routing works, and it's not necessarily anything to do with the ISP but instead is down to who provides the backbone service in the region.
Posted 14 months ago.
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so what can we do about it is the question that comes to my mind because I am now somewhat bored of this...
Posted 14 months ago.
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I'm also having this problem - would explain why I could upload successfully from my parents' house (Tiscali) but as soon as I'm back home and have 200-odd photos to upload over my virgin media connection it's not playing ball. Let's hope this gets sorted soon...
Posted 14 months ago.
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We can't do anything unfortunately! Just gotta sit and wait for the ISPs techies to sort it out!
Posted 14 months ago.
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Had major problems last week, and plusnet told me they knew nothing about it, said it must be flickr's problem, which sounded like buck-passing to me, just poor support all round (and that includes flickr who contributed to the general sense of frustration with upload problems at the same time (see other active official thread)) which still haven't been resolved
Posted 14 months ago.
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Plusnet have posted a detailed reply to this, unfortunately it seems to be quite complicated and difficult to fix!
Heres a link to the reply, I tried posting it here but it just times out!
Posted 14 months ago.
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I'm a sky user and the problems are really annoying haven't posted anything for weeks and now I want to I can't!!
Posted 14 months ago.
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Michael - I'm a Sky user and the Upload link at the foot of the page is working fine - though I realise this isn't optimal if you have large batches of images to upload. I loaded four pics today in a couple of minutes.
Posted 14 months ago.
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The picture`s seem to upload Sometimes now ... but no video is uploading ... well` I tell a lie ... I got a tiny 4 second clip to upload .. YIPEE
I think we can call that Progress !
just like in Iraq ? ... Slow and Very Painful
Keep up the good work Flickr Team.
Posted 14 months ago.
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Well folks I have just stumbled across this thread, and am I glad. I thought it was me - or my 'puter. I have re-installed F/Uploadr, and the ndownloaded the upgrade, and uninstalled it when things still would not work, then re-installed, all to no flipping avail. In between times a considerable number of attempts - all of which failed about half-way through upload!
I Finally managed to get pic to upload via flickr browser, but by that time I was at the end of my tether. I sincerely hope ic24 aka madasafish aka plusnet is watching this thread - I expect us all to get a discount!!
Posted 14 months ago.
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re: drunkenmonky's post above, we're also at their disposal for assistance, we expect to hear from them directly soon. (Still working on Sky and VM contact, had not had responses yet, we're trying as many ways to get to the technical team as possible.)
Posted 14 months ago.
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Hmm, Well here's my reply from Sky from Saturday:
"Thank you for replying back with the information provided below. We are now currently in contact with Flickr, and this matter has been escalated so that this matter can be addressed and stop incidents like the one you experienced from happening in the future."
I have sent them a link to this forum - maybe everybody should do the same...
Posted 14 months ago.
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thanks for the link drunkenmonky, good to see that its been recognised now at least, when i reported it last week i got the response of 'we cant see anything wrong, have you tried clearing your cache'. I worked as an IT director for years so i find that kind of lazy half-assed response less than impressive, but sadly increasingly typical
Posted 14 months ago.
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Oh good,it's not just me then.
I'm with Sky and my Flickr started to go wonky on Saturday evening,some times it works perfectly some times it's REALLY slow,other time it just throws me out altogether.
I took me just under an hour yesterday to put 4 pictures onto my map, when i tried to upload 39 pictures it worked ok,yet when i tried to send them to groups and put them into sets it just sat there for ages.
Come on Sky sort it out!!!!!!
Posted 14 months ago.
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Just for the record, I'm on VM. Neither the web form or uploadr work.
Posted 14 months ago.
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Another NTL/VM user having no luck uploading photos. Hope this gets fixed soon - please keep us updated!
Posted 14 months ago.
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I have the dubious privilege of using three different service providers during the course of a normal working day, and I fear that my perception is that the flickr connection I get through Virgin Media has actually deteriorated over the last 24 hours. It is now as bad as on E2BN. Simply, it is very difficult to get anything other than the mainpage of flickr, and near impossible to use organiser.
Of course, as with road works which hold up traffic, this might be a sign that something is actually being done.
Posted 14 months ago.
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This explains the problem I have been having uploading through Flickr Export for Aperture. I have found a workaround which is to use a Virgin Media (blueyonder) proxy server.
Posted 14 months ago.
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Rather curiously, if I click on a link within the flickr site (for example, to get to this page) it just hangs for a minute or so, and often eventually goes to the 'Internet Explorer cannot...' page.
However, if I copy the link and then paste it into a new browser window, it seems to find the page immediately. I've been trying this for about twenty minutes, and it seems to work time after time.
Posted 14 months ago.
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I'm still not getting full functionality out of Flicker. Interestingly enough, the Flickr Blog says
"In the last week we deployed new code to Flickr 50 times, including 546 changes by 16 people. We issued over 2,000 new API keys, and third party developers made an average of 704 API calls per second, across 109 public API methods. We added 1 new API method, and updated 7 others. There are approximately 10,000 lines of open source code in our public subversion repository."
But I still can't organise my "things"!
C'mon Flickr Guys, what're you doing about it?
Posted 14 months ago.
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I don't imagine the developer guys are the customer care guys, or even the network connection guys? At least that's not what I pay my $24.95 for!
:)
Posted 14 months ago.
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I am really getting cheesed off. I got a flickrmail this morning, tried to reply umpteen times and each time the bleesed thing simply disappears (eventually) when I try to send a reply and comes up with a blank Flickrmail form.
so what's causing all this? inability to cope with the extra uploads /storage due to video; new/revised code; the fact that there's no "R" in the month name now?
Posted 14 months ago.
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I'm a Vigin Media customer and can not upload to Flickr too :( Please fix...
Posted 14 months ago.
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Yep, I'm madasafish too, just checking in to join the fun
Posted 14 months ago.
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@conner395- the reason when you try to submit a form us the connection to Flickr is being killed off when you hit the submit button. It's happened when trying to edit profiles and leave comments by other members who are using PlusNet.
Posted 14 months ago.
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I'm with Madasafish and haven't been able to use the uploaders for over a week now, although the web based uploader works.
But are we sure this is all Plusnet's fault? There are four ways to upload a buddy icon and none of these work either, even trying the link from a newly uploaded flickr photo to create a buddy icon fails, so presumably that is all web based? Are we sure flickr isn't contributing to this sorry mess?
Posted 14 months ago.
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Steve Barnett- we truly understand the frustration. We have a good amount of PlusNet network information that we have looked over both specific errors reported (please reference this post, it's also where some one tries to post a form and is cut off like connor395 mentioned above) and more specific network diagnostics sent to us off Forum that leads us to believe external ISP error. Our contact information (my email address specifically) is with the PlusNet team and we are ready to help resolve the issue together. For VM and Sky, we've also sent along information through customer contact channels and network operations addresses; we have not heard back from the technical teams there from our queries (but we have heard from first level customer support at Sky, but not with any way to reply). Trust us, we don't like having this issue still around.
Posted 14 months ago.
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Ok Kevin, fair enough, I just wanted to be sure all these problems were linked to squids and other stuff outside flickr's control, and that no other issue was additionally superimposing itself and looking like the same common problem.
Posted 14 months ago.
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@Kevin et al: Well, I just managed (finally) to get a flickrmail off to the guy who mailed me. Suffice to say all i said was here is my real email - contact me via that.
@ Kevin: As Admin of various busy groups, I have been adding "invite" comments to many photos, ands also commenting generally and ok'ing group membership applications etc no problem, albeit sometimes response has been a bit slower than I have come to expect. It's only been the flickrmail and uploading of photos that has been the complete non-events.
APPRECIATION:
@Kevin: thanks for keeping us all updated. If it's any help I would reckon it's all because this month does not have an "R" in it! :-)
Seriously, as one who has manned a help desk and also provided software support in a former life, I appreciate your interest and concern.
Posted 14 months ago.
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@ Steve Barnett
I too am with Madsafish and was having trouble with the uploader until I upgraded to version 3.1 and now I seem to be able to upload just fine:
Although it mentions Uploader for video it doesn't matter.
www.flickr.com/help/forum/en-us/70149/page2/
Now all I need is to be able to make a buddy icon again.
Posted 14 months ago.
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Fingers crossed, I've had no slowness/timeout problems at all this evening!
Posted 14 months ago.
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This is truely a pain in the arse situation, however well played Kevin and those in the background at Flickr for keeping on top of this, I am with PlusNet who seem to be doing something about the situation, unlucky for those guys with Sky or Virgin, this is why I go with the smaller ISPs rather then the heavily advertised ones.
Posted 14 months ago.
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Ooh - not tried uploading anything yet, but flickr seems positively zippy this morning! Problems solved? Fingers crossed...
Posted 14 months ago.
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truly dreadful here in north east england via VirginMedia .. has been for 4 days, just trying to access a simple page hangs and time's out ....
Posted 14 months ago.
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I'm in the Northeast - seems fine here in Norton. I'm on Virgin Media too.
Posted 14 months ago.
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Maybe varying locally? Or the cure being rolled out gradually? After being pleased to find flickr working well via Virgin Media at home, I have arrived at work to find I can now access flickr pages via E2BN for the first time in a week. This is in Suffolk.
Posted 14 months ago.
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You guys in the North East is the broadband cable or down your BT line?
Posted 14 months ago.
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Virgin Media are upgrading their 'L' customers from 4mb to 10mb in Teeside region in May maybe that is the cause of some of your problems.
Posted 14 months ago.
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I just logged out of flickr using Safari 3.1 on Mac OS 10.5.2 but could not log back in. Instead I got the error which you see pasted below. Firefox works when logging in and out but I'm still unable to make a buddy icon using any method or browser. General uploads are not affected and work fine. I just realised that I also can't update my profile. This is all on Madasafish/PlusNet.
ERROR
The requested URL could not be retrieved
While trying to retrieve the URL: www.flickr.com/signin/yahoo/?
The following error was encountered:
Zero Sized Reply
Squid did not receive any data for this request.
Generated Wed, 07 May 2008 10:44:11 GMT by pcl-iwfcache01.plus.net (squid)
Posted 14 months ago.
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AJK Photography edited this topic 14 months ago.
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Hah! I thought it was because I was accessing wirelessly that it had slowed ( Darlo) - but it's as slow when cabled up to Virgin. They're coming to upgrade me to M tomorrow - I'll see if that akes any difference.
Posted 14 months ago.
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Deleting all my cookies, browsing history and temp.internet files has solved the problem for me....
(VM customer)
Posted 14 months ago.
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THE BLACK RABBIT edited this topic 14 months ago.
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AJK: that's a known problem with the cache at plusnet that checks all ip addresses against the IWF list. They switched the cache's off yesterday and the problem disappeared but they have since switched them on to work on the zero sized reply problem and the problem with flickr.
I've not heard back from PN today other than that they are waiting on a response from Kevin, but due to the time differences it's causing delays!
Posted 14 months ago.
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And I have got so exasperated being unable to do any updating on Flickr - couldnt even get a messager on to here, so had to use another ISP (dial-up) to connect to do so. What a flipping pain.
Flickr AND PlusNet (aka Madasakipper) = - I shall expect some refunds!!
Dave
Inverness (Broadband with Madasafish/IC24/PlusNet - but already shopping around as an UNsatisfied Customer)
AND
@Kevin: How does Flickr expect me and others in same boat to get in touch when the only email contact is through this same way of working which I cannot use because of the problems. Is there not an address one can use make contact using REAL email - such as maybe "Help@Flickr.com" ??
Posted 14 months ago.
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conner395
Did you try using the Help By Email link without logging in to Flickr? It works even if you are not logged in.
Posted 14 months ago.
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Yep, I have some responses and contacts and we'll be following up with them all! :)
Posted 14 months ago.
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As VM are just across the road from me, anyone want me to shout abuse at them out the window?
Posted 14 months ago.
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This place is but two miles from me. It's the only one it's allowed me to upload today. Be my guests....
Posted 14 months ago.
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ColleenM said: Did you try using the Help By Email link without logging in to Flickr? It works even if you are not logged in.
I never even thought of that - and it worked!! I cant actually figure out how it would work differently when NOT loggeed in than when Logged in - same data going down same wires!!
Anyhow - Flcikr Support have just replied: "We're not really clear on the question or problem that you are having with Flickr"
so I simply sent them the URL for this thread!!
Posted 14 months ago.
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And lo and behold - I was able to send the previous post immediately - squid must only work office hours?
Posted 14 months ago.
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Sorry what I just posted there was nonsense!
The problem with the website is the same problem as the uploadr but the squid proxy error is just another symptom of it!
Posted 14 months ago.
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drunkenmonky edited this topic 14 months ago.
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conner395, it's being tracked more in the Forum here than the first level support folks, so it was escalated. I replied in kind, we're definitely trading information over this. :) But sometimes the form submissions (like posts to this Forum) work, they don't all fail.
Posted 14 months ago.
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it's failing again over Sky/Easynet this evening - access to any flickr page dead slow or timing out - had been OK for over a day
Posted 14 months ago.
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The uploads seem to be working again ... at the moment.
I even managed to upload 3 video clip`s ... two of which were 50 Mb.
so` Touch wood ... everything seems to be working again Kevin.
keep up the great work.
best wishes
Carl
Posted 14 months ago.
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Still no luck with Force9 (PlusNet) :(
Posted 14 months ago.
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Still having problems using jUploadr via Plusnet: it fails with this message.
<rsp stat="fail">
<err code="93" msg="POST size too large! Try something smaller, mmkay?" />
</rsp>
I'll bother Plusnet directly too.
Posted 14 months ago.
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daveginabiffuk edited this topic 14 months ago.
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I can't use Uploadr via PlusNet, I switched to TalkTalk and that was fine. I had tried two PCs, upgraded to the latest version on both, I never thought it would be a plumbing problem !
Ross
www.RossGoodman.com/fundraising
PS The Photos I have just uploaded are from Emley Moor Tower, owned by Archiva who own Virgin Media !
Posted 14 months ago.
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Uploading now works for me using the javascripty web interface but Flickr Uploader doesn't work at all.
Also I can't set a group icon at all. Not by uploading a 48x48 image or picking one from my stream. It just hangs.
Posted 14 months ago.
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We've been having awful performance with UKOnline the past fortnight.
It's only been affecting Flickr, all other sites seem fine.
Loading pages has been a nightmare, logging in and out, uploading photos, comments etc.
It seems to take forever, and multiple attempts to do anything. It seems to be particularly sporadic in the evening
(it took about 10 attempt, and half an hour, to find this thread and write this)
Posted 14 months ago.
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I'm with Virgin Media and have had issues replacing images for the past few days... hope they get it sorted out soon !
Posted 14 months ago.
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Im a hacked off Plusnet customer from the Uk, have suffered tortuous errors, cant use uploader, had installed the new version and cant get the page to load to make the connection between my flickr account and the uploader.
Cant use the invite to group codes, some longer comments with html images pasted in them also just load, load, load forever then die with the Squid Proxy error.
Cant make a group icon for a new group I managed to set up, that errors too.
Im having to copy and paste my comments just before hitting 'POST COMMENT' as my blood is boiling when after typing in a long one, it error s intermittently and I could lose what Ive typed.
Posted 14 months ago.
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I'm a pissed off customer of PlusNet too, in repect of Flickr, not generally.
How can we raise the profile of this problem with them?
Posted 14 months ago.
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Me too, and my Dad. This is a real pain.
Posted 14 months ago.
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Hi all,
Really sorry about the problems everybody's having. For anyone using PlusNet or any of our affiliated brands (including Madasafish), I'd just like to let you know that we're working hard to get this issue resolved for you.
In case you were unaware, I'm keeping an account of the progress we're making over on our Community forums:-
community.plus.net/forum/index.php/topic,64363.0.html
I'm also about to post to our Service Status feed to acknowledge existence of the problem for those that might not have stumbled across any of the existing forum threads.
Thanks for your patience on this one guys. I'm confident we'll have it sorted for you before long.
Bob Pullen
PlusNet
Posted 14 months ago.
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I found this last night as I was fed up of not being able to sign into my account at all (after 10hrs) and a previous 24hrs of being able to replace photos and treacly uploads, what a relief! I'm not tech savvy either and having error messages about sea creatures was a little beyond me! I'm still not sure what the problem is exactly (most of the talk of traces etc passed me by) but my ISP is plusnet. (This message has been posted by my father using my account as he's on a different ISP (talktalk) hence the delay). I did fill in the help contact form originally on Tuesday which was dealt with promptly by Juliana but the problem (replacing photos at the time) cleared itself. Well for all of an hour! I've since tried emailing back about the various developments but have had no response. Like most others, I'm going a little spare without flickr! (I can sign into yahoo no problem just not flickr). Can someone clarify what the way forward is? Do I need to contact flickr or my ISP or just sit and go a little more crazier until it clears?
Posted 14 months ago.
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This issue is also affecting a number of other ISPs in the UK.
Anyone care to shed some technical information on the issues here as some of these ISPs aren't IWF proxy users and thus have 'clean' connections straight to flickr.
Flickr techs please feel free to contact me to discuss in more depth.
Posted 14 months ago.
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I'm a VirginMedia customer, and I can't upload at all - it says I'm not connected to the internet (incorrect). I hope this gets sorted soon. :-(
Posted 14 months ago.
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I'm on Virgin with no probs at all so not everyone is affected.
Posted 14 months ago.
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I am with Virgin Media, generally the site is working OK for me. However I had some troubles uploading yesterday and Monday (took several attempts with uploadr) and last Friday I couldn't post to groups after a certain time at night, everytime I clicked "post now" I just ended up at the Flickr homepage...
Posted 14 months ago.
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Quick update folks.
Not sure if anyone's seen it yet but I've just posted the following to our Service Status pages:-
usertools.plus.net/status/archive/1210250159.htm
Good news is that we hope to have a temporary fix in place by the end of today.
Bob Pullen
PlusNet
Posted 14 months ago.
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Guys,
This should now be working again for PlusNet & Madasafish customers. Please do let me know if you're still having difficulties.
Special thanks to Kevin for his proactive cooperation on this one.
Bob Pullen
PlusNet
Posted 14 months ago.
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As a Plusnet customer it all seems to be working now - thanks to everyone for their efforts
Posted 14 months ago.
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Madasafish customer here and all is working brilliantly now, thanks!
Posted 14 months ago.
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Working fine now (Plusnet).
Thanks very much indeed - hopefully the temporary fix can be promoted to permanent without too much pain.
Posted 14 months ago.
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Well done, Bob and Kevin - good to see teams working together instead of blaming each other.
Posted 14 months ago.
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Yes, big thanks to Bob for some great help! We are working on similar issues for our members accessing via Virgin Media and Sky- stay tuned, it's definitely a priority issue for us.
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(Another happy PlusNet Flickrer.)
Posted 14 months ago.
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Kevin, any chance of giving AT&T a bell (yes, I know) to see why this problem is recurring on two of their routers?
Posted 14 months ago.
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Might as well add my name to the list of Virgin Media customers who can't upload. V frustrating. Sort it out Virgin, you muppets.
Posted 14 months ago.
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OK. Yes I am a Sky user. I use flickr for many hours each day and the problem only starts in the evening. I have no difficulties viewing any other website. So it does seem strange.
Posted 14 months ago.
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