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[some] Group Pools Empty

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very1silent  Pro User  says:

STAFF NOTE: We're working on fixing this problem.

Please read this update for more information.




_____
Right now, visiting any pool indicates that the pool is empty.

Typical is www.flickr.com/groups/cawildlife/pool/ which tells me that:


The California Wildlife pool is empty.

Even though visiting www.flickr.com/groups/cawildlife shows photos in the poole (although it indicates "0 items")
Posted at 2:51PM, 2 May 2008 PDT ( permalink )
Kevin (staff) edited this topic 3 months ago.

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very1silent  Pro User  says:

FWIW, this problem vanished for some pools (but not others) about a minute after it appeared.
Posted 3 months ago. ( permalink )
very1silent edited this topic 3 months ago.

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Flickr Staff

Dunstan Orchard says:

Something we rolled back yesterday managed to sneak its way back into the system.

We're working to get rid of it again now.

Please bear with us, and sorry for the trouble.


[Edit: Only some people seem to see this problem, so it might be appeared fixed for some people and not for others.]

[Edit: Mysterious...]

[Edit: We're looking into it. Please to be bearing with us.]
Posted 3 months ago. ( permalink )
Dunstan Orchard (staff) edited this topic 3 months ago.

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very1silent  Pro User  says:

In any case, the problem has completely disappeared for me now. Thanks.
Posted 3 months ago. ( permalink )

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julesangel (Away with the Pixies atm) says:

it's just in my groups i admin :(
Posted 3 months ago. ( permalink )

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Flickr Staff

Dunstan Orchard says:

very1silent, it's still happening for other groups and other people, so we'll keep this thread running for now.

Glad it's cleared up for you though.
Posted 3 months ago. ( permalink )

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Maia C  Pro User  says:

Dunstan, thanks for the prompt response. I just saw that the Catloaves pool was empty even though I'd gotten to it by clicking on the group's thumbnail beside a photo that's in the pool. After a millisecond of panic, I decided it must be a bug. I'm the group admin. I don't know whether that's relevant to why some people experience the bug and other doesn't, but FYI just in case.
Posted 3 months ago. ( permalink )

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Flickr Staff

Dunstan Orchard says:

The problem seems to be a cron job that's skipped a beat for certain groups, and failed to update the pool info.

You should only see the problem for groups you belong to.

We've given our engineers extra sandwiches and a flask of tea, and sent them off to fix it.

Hang tight. I don't have an ETA on the fix, but people are on it.

Thanks.
Posted 3 months ago. ( permalink )

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ArtNow314  Pro User  says:

I have the same problem for the groups
www.flickr.com/groups/paintedportraits/
www.flickr.com/groups/un0rdinary/
and many others.

@Dunstan: Yes, always blame the cron job ;-)
Posted 3 months ago. ( permalink )
ArtNow314 edited this topic 3 months ago.

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Sandi ~ (on holiday lady)  Pro User  says:

The same has occurred with Birds and Wildlife UK group pool
Sandi Admin member
Posted 3 months ago. ( permalink )

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emily gray jewels  Pro User  says:

I have the same problem for a group I admin www.flickr.com/groups/gemaholicsanonymous/

says pool is empty!
Posted 3 months ago. ( permalink )

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ssinyagin  Pro User  says:

FYI, I found this just now at www.flickr.com/groups/quiteuseless/
Posted 3 months ago. ( permalink )

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SallyT.  Pro User  says:

Me too, all the pools I've visited including my own groups. As an admin I'm feeling a little bit panicky here.
Posted 3 months ago. ( permalink )

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Sandi ~ (on holiday lady)  Pro User  says:

Are we saying that the group pool - Quite useless - is the only one working!! LOL
Thanks for saying it is a problem...........:)
Posted 3 months ago. ( permalink )
Sandi ~ (on holiday lady) edited this topic 3 months ago.

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moacirdsp-on vacation  Pro User  says:

www.flickr.com/groups/58465609@N00/pool/with/676969847/

Figueira da Foz

There are 516 photos in the pool, and the message is that the pool is empty!
Posted 3 months ago. ( permalink )

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Flickr Staff

Dunstan Orchard says:

As I pointed out in my last post (just up there ^), this will happen for all groups you belong to.

There's no need for everyone to report this problem. In fact, there's no need for anyone else to report this problem.

I'll post an update here when it's fixed.

Thanks for being patient.
Posted 3 months ago. ( permalink )
Dunstan Orchard (staff) edited this topic 3 months ago.

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Daniel - Costarica -  Pro User  says:

uugghh Im so happy I was not the only one with all photos dissappeared , I mean lets give flickr a time to get back with all stuff :)

cheers !
Posted 3 months ago. ( permalink )

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moacirdsp-on vacation  Pro User  says:

Not all pools were affected, but many of my groups have!
Posted 3 months ago. ( permalink )

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ArtNow314  Pro User  says:

There's no need for everyone to report this problem. In fact, there's no need for anyone else to report this problem.
Maybe this a displeased reaction of (paying) users? It seems Flickr had a lot of bugs during the last weeks...
Posted 3 months ago. ( permalink )

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Flickr Staff

Dunstan Orchard says:

Paul Lloyd, one of our hairy Canadian engineers says:

"We've found the error. All data is safe, and we are starting scipts to fix it now."

They should take a few hours to run (but maybe a bit longer).

Hooray for Canadians!
Posted 3 months ago. ( permalink )

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Ilkhanid  Pro User  says:

I'm lucky....only one of my groups has vanished.
Posted 3 months ago. ( permalink )

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Trapac  Pro User  says:

@ Dunstan Orchard: Shouldn't that be... Hooray for hairy Canadians?

;)
Posted 3 months ago. ( permalink )

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Flickr Staff

Dunstan Orchard says:

Trapac: "Shouldn't that be... Hooray for hairy Canadians?"

That's true.

We've got a couple of clean-shaven ones in the office and they're pretty useless. Hairy and helpful, that's how we like them :)
Posted 3 months ago. ( permalink )

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friendboy12  Pro User  says:

Not only do some of my groups say there are no photos in the pool, some don't have the right number of how many are in the group pool. One of my groups say that there are 23 photos in the pool when I know that there is more than 300 photos in the pool.
Posted 3 months ago. ( permalink )

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Trapac  Pro User  says:

@ Dunstan Orchard: hehe.....

@ friendboy12: Hold onto your horses, the same happened in several of the groups I admin: There were none, then there were some and now they are all back!

Time for a cocktail and little dancing music I think...

*salsas*

:)
Posted 3 months ago. ( permalink )

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ArtNow314  Pro User  says:

Hooray? Did I missed something? What about testing before releasing a new version? Ever heard of customer satisfaction? What I do expect is an apology instead of a "Hooray".
Posted 3 months ago. ( permalink )

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Pra valer a pena  Pro User  says:

The same occured with my groups:
www.flickr.com/groups/suldeminas/
www.flickr.com/groups/lambari/
www.flickr.com/groups/jesuania/
www.flickr.com/groups/cambuquira/
www.flickr.com/groups/black_cats/
www.flickr.com/groups/flickrbr/
Posted 3 months ago. ( permalink )

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zyrcster  Pro User  says:

Would this also affect the Top Five Contributors to a group pool?

Our top contributor at Photo Face-Off Challenges:
www.flickr.com/groups/face-off/pool/67035509@N00/

Has fallen off the Top Five Contributors at the bottom of the page. Her photos have been in the pool since last June through today, and she reported as the top contributor earlier today. Now she's not even listed, however -- as the link shows -- she is has more photos in the pool than the currently listed top contributor (see bottom of page that is linked).
Posted 3 months ago. ( permalink )

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Flickr Staff

Dunstan Orchard says:

@zyrcster, I would imagine it would effect everything to do with group pool counts, so that may well include top contributor information.
Posted 3 months ago. ( permalink )

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Radianman  Pro User  says:

Yes, I'm still having th same problem, my three groups are only showing a tiny percentage of the photographs I know are actually posted.

www.flickr.com/groups/bikes-400-and-under/
www.flickr.com/groups/northatlanticcommunity/
www.flickr.com/groups/wayofthesword/
Posted 3 months ago. ( permalink )

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zyrcster  Pro User  says:

Thanks. I'll happily tell my members to ignore that for a while then. :)
Posted 3 months ago. ( permalink )

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Graça Vargas  Pro User  says:

I have problem with The Top Five Contributors for the group I admin:

* OUR WONDERFUL WORLD *
Posted 3 months ago. ( permalink )

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Flickr Staff

Dunstan Orchard says:

Update from the Hairy Man:
"The error was due to an automatic data transfer between machines. All data that didn't make it in the transfer was later cleared (e.g. set pool size = 0), but NOTHING WAS LOST."

And confirmation of what zyrcster was asking about:
"Affected counts include top posters, top tags, pool count."

Everything should be back to normal in an hour or two, with all counts being restored to their proper amounts.
Posted 3 months ago. ( permalink )

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Trapac  Pro User  says:

So the hairy Canadians stopped the sky from falling in once again and we can go to sleep, safe in our beds tonight....

You should lot should take to wearing capes and your pants on over your trousers you know...

Night night! ;)
Posted 3 months ago. ( permalink )

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desde la ventana says:

From my When you smile... group desapeared 2000 pics resting only 233 www.flickr.com/groups/whenyousmile/pool/
Posted 3 months ago. ( permalink )

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cpizzoman says:

My group, pregnant, had 2000 photo's this morning and only 57 tonight...

flickr.com/groups/67196439@N00/
Posted 3 months ago. ( permalink )

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ellie 6  Pro User  says:

Same happened in my group

www.flickr.com/groups/shopofcuriosities/

only 72 pictures are left in a pool and there were hundreds before :(((
Posted 3 months ago. ( permalink )

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myjuditz  Pro User  says:

10 pictures in one of the groups I administrate.
And of course, no announcement .
What a bad joke.
Posted 3 months ago. ( permalink )

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myjuditz  Pro User  says:

You should only see the problem for groups you belong to.
Are you serious ?!
Posted 3 months ago. ( permalink )

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Simone's Photography  Pro User  says:

Same here with my group www.flickr.com/groups/howstheweather/

The problem still seems to be there, it shows only 11 items in the pool when there where hundreds before!
Posted 3 months ago. ( permalink )

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myjuditz  Pro User  says:

The photos are back, but the top contributors - not.
Posted 3 months ago. ( permalink )

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the_moog  Pro User  says:

I now have this problem with this new group....help please
flickr.com/groups/charles_and_di/
Posted 3 months ago. ( permalink )

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ColleenM  Pro User  says:



What problem do you have? I see 16 items in that group pool
Posted 3 months ago. ( permalink )

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Lú_  Pro User  says:

I see 16 images in the group, the_moog - what you probably have is the usual problem with new groups not quite being seen in the same way at the same time across the databases (or something like that) yet. Give it a couple of days and it generally sorts itself out.
Posted 3 months ago. ( permalink )

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Flickr Staff

Kevin says:

Try it again the_moog, should be ok now.


This is a problem where we need to do some tuning for new groups so this is less likely. (I'll explain shortly, it's a bit long.)


myjuditz, is there still a problem with the top contributors?
Posted 3 months ago. ( permalink )

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the_moog  Pro User  says:

Yay! It's working again. Thanks
Posted 3 months ago. ( permalink )

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the_moog  Pro User  says:

There are 22 images not 16 look again see if you can see them.
Posted 3 months ago. ( permalink )

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albyselkie  Pro User  says:

My group pool (ought to have 60+ photos) is listing as empty as of about 2PM today.
Posted 3 months ago. ( permalink )

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Lú_  Pro User  says:

Is it a new group? New groups sometimes deliver the wrong (outdated) info on and off for a day or so. After that they settle down and behave properly.
Posted 3 months ago. ( permalink )

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ColleenM  Pro User  says:

If it is a new pool, it will take a day or two for things to settle down.

Give it 24 hours and you should be able to see everything.
Posted 3 months ago. ( permalink )

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Flickr Staff

Kevin says:

Hi- Simple explanation: New groups will show an inaccurate count until an automated pool count cache bumper goes around to each group to reset the number. It sometimes shows 0 for a member/administrator of the group in this state. It shouldn't, and that's something we need to fix. You can point out the group if you wish, and we can force the bump, or it should reset automatically.

A bit more explanation: Flickr uses many caching servers so as to be able to have information ready to send you rather than going to disk each time. One of the things which is cached are these pool counts. We added these automated count "bumpers" for groups that are small and have little activity. Those are the ones where you notice it more, until this process bumps the count for that group.
Posted 3 months ago. ( permalink )

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