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Thanks Heather!
Posted 58 months ago.
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So, almost 5 weeks after my email to Flickr about my repayments problem, their answer is to contact Yahoo.
Wonder how many weeks that'll take
Ho hum.
Posted 58 months ago.
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Paypal? Yes, please!!!
My pro account expired a few days ago, it was bought for me by a friend, and now I really need to get one myself so that I can see all my pictures again.
I just discovered this thread, and appreciate that they're working on it, hope it gets to an end soon!
Posted 58 months ago.
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"I think people should consider, flickr makes no promises on payment methods. In 1yrs time they could drop paypal and CC's in favor of YahooBank! or more or less anything"
"In this world nothing is certain but death and taxes. - Benjamin Franklin
I can't say what our payment options will be a year from now though it's unlikely the hoops would be all that "bizarre."
We're currently gifting people to get them started or keep them covered when they've posted in this topic with a desire to begin or continue with pro. If you're not interested in going pro and free works for you, that's cool too.
Posted 58 months ago.
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jdk_, I've gifted you a couple of months to keep you covered.
Posted 58 months ago.
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thanks a lot!
Posted 58 months ago.
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Well, don't give up hope folks, Flickr finaly accepted my CC payment (cue heavenly chorus and the hallullua choir). Thanks to again to Heather who has the fun job of receiving the blunt end of our frustration, and does so with very good grace. A final black mark to Yahoo customer service for sending out yet another automated message telling me it's not their fault. I've signed up for two years, please, please sort it out by 2009 =)
Posted 58 months ago.
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Pete, you're a patient man. Thank you.
Posted 58 months ago.
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thanks heather. very very very much appreciated!
Posted 58 months ago.
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Still no option for Paypal? Oh well, I'll live without for the time being.
Posted 58 months ago.
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I want to pay with paypal. I was going to upgrade weeks ago but couldn't figure out where the paypal option had gone. please bring it back my acct will expire in 6 days :(
Posted 58 months ago.
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I can't say what our payment options will be a year from now though it's unlikely the hoops would be all that "bizarre."
We're currently gifting people to get them started or keep them covered when they've posted in this topic with a desire to begin or continue with pro. If you're not interested in going pro and free works for you, that's cool too.
Heather, that's fine... I'm not really making a criticism of this and it is almost a normal way to do business nowadays not even just talking about the web...
(you can say the same thing about many products from cheap printers and expensive cart's to the fact its almost cheaper to buy a new razor and blades than just buying the blades ??? (OK this is probably more a guy thing :D)
I just think it is something people should consider...
AFAIK... I don't have a paypal account ... (OK I'm weird here) BUT I think it was completely bizarre for a web based business to cut the option... surely I'm not the only one thinks that?
Quite a few people have suggested various work arounds including lying about your country or getting a one off CC just to join flickr etc.
The former is ... well always something dodgy to do in terms of making payments and contracts, even as a workaround...
The latter is again not really ideal because I don't see it as any more bizarre that flickr will drop CC'd payment direct in the future... and if it follows the same pattern it will just happen ... just like the dropping paypal happened...
Further, just from following this thread it seems apparent that Y!/Flickr are not willing to look at payment options so much as option...
There are currently hundreds? thousands ?? of people who can't pay and Y!/flickr could easily do something about this by accepting alternatives... be these direct bank transfer, postal orders and cheques in countires in which it has offices etc.
Yes I realise that all these alternatives come with a cost.... but its not exactly a cost will break Yahoo.... and its still perhaps better than refusing payments until the paypal/cc situation of the present is sorted out... even if flickr only got a nominal part of the payment back... (after charges etc) at least allowing this amount of flexibilty would only be good from a customer standpoint???
As an example, its NOT the cost.... even if it cost me 100% on top of the $25 (making it $50 it would be worth some peace of mind to know I can extend this,,,,
If you're not interested in going pro and free works for you, that's cool too.
Again, that's not the point....
I would quite happily consider the pro-option (I have some other issues unrelated but.not relevant to THIS thread..)
What bothers me is the effort I put into USING the pro account, organising my photo's and using the extra goodies available in pro, not to mention the unlimited BW and then in a years time having the problems to upgrade my account....
Just read through this thread at things people have tried just to pay... even at minimum wage they are investing far more "cost" in the time they have spent than the $25 .... even just say spending 5hrs at $5 per hour... and many people have spent considerably longer...
Surely I'm not the only person thinks this is bizarre???
As a real-life example ..I needed a simple $1 or less lock for my gym locker .. really.. the cheapest... I only have smelly shoes, shampoo etc. in the thing... and my gym is right next to a huge discount hardware store... I went in and the queues were 15-20 mins plus... and I knew I could buy a lock from a convenience store for $3-4 so I walked out and bought the thing at the convenience store... It cost me a couple of $$ (OK Euro's ) but what the heck..Im not going to stand in a queue for 20 minutes just to save 1-2 $
The same goes for flickr... Im not going to commit my time and effort to organising my photo's etc. if noone can even guarantee that I will be able to pay in the same way in a year (or two years) time...
More bizarre than the lack of options are the suggestions people should get a CC specially for this... sorry if an adult doesn't have a CC in todays day and age then they have CHOSEN not to... even in Germany where CC use is low the banks will try and force them on you... I personally have a CC and two direct debit cards...
I chose a single CC .agianst continual pressure from the banks to have one for free.. even though I have two banks, one in UK and the other in France because I only WANT one card because it makes my life easier... and the debit cards are also ATM cards... and every time they up my credit limit I write to them officially and ask them to reduce it and not increase it again.. which they half follow, only to increase it again several months later...
I do this because in 22yrs with CC's I have never failed to pay it off in full .. although a coiuple of times the CC company have messed up and I have had to then reclaim the charges and interest.. another waste of MY time... but I will do this for an amount less than the price of the stamp...
I have absolutely NO intention of ever having another CC.... I simply don't need it and it exposes me to more risks and this eat more of MY time...
I wouldn't want a years pro account as a gift... anymore than the bank telling me I can have a platinum card if I like for free and they will even give me a special deal... where they will GIVE me money... (zero interest on cash withdrawals for an introductory period is actually giving me money)
The issue is SO not about the $25.... at all.... I'm not RICH but frankly $25 means nothing to me except a couple of drinks... its not even a half decent meal out before wine.. the cost is insignificant.... the potential cost of my time because in a years time I can't pay with the same card or the same method is ... my time is somewhat higher than $5 per hour... but even if it were $25 an hour I'm not going to lose the hours I would put in organising my stream without a guaranteee flickr will actually take my money in a years time!
I'm sorry to say but if you don't consider what many of the people on this thread are trying as jumping through hoops there is something wrong with the basic business practice...
Posted 58 months ago.
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while I did pay CC, and I won't pay Flickr anything ever again because of other reasons, ParisSteve has a valid point - this isn't about a petty 25 Euros or Dollar. It is, mostly, about the time and effort users spend to make Flickr what it is an exceptional community where the paying users also generate the content. Cutting off a viable payment option (even if I would never even touch Paypal with tweezers since I distrust them) is not the smartest move ever, and it will make things considerably harder for non-US customers who don't own a CC, can't have one, or do for several reasons not WANT one. But then, that's hard to grasp for Americans, I guess.
Why cut off customers who were perfectly happy without offering them a reasonable option? I just don't get it.
Posted 58 months ago.
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"I don't have a paypal account ... BUT I think it was completely bizarre for a web based business to cut the option... surely I'm not the only one thinks that?"
Yahoo have their own payment system (Yahoo Wallet) - I don't think it's even slightly hard to understand their reasoning: the fewer people paying via PayPal, and using Yahoo Wallet instead, the more payment money Yahoo actually receives. See, PayPal charges the recipient. So, for every payment Flickr receives via PayPal, PayPal gets a cut. Less users choosing PayPal = less percentage for PayPal, and more money for Yahoo.
I use PayPal. Have done for some time, both for making payments and receiving them. I've NEVER had an ounce of trouble with it. However, lots of people on Flickr have, there even used to be an Official Thread about PayPal issues. Among them: PayPal didn't serve all countries, didn't accept all credit cards, didn't immediately transfer payment information to Flickr so Pro kicked in straight away (sometimes, that took up to a week).
A large percentage of the posts demanded that Flickr get rid of PayPal...
And, as usual, for every user bitterly complaining about a problem, there were hundreds of thousands who were having no trouble at all.
Unfortunately, the combined thought of less PayPal commission and less PayPal-related complaints saw Yahoo dump them.
I don't agree. I definitely don't think that they should have dumped PayPal - and certainly not without giving everyone plenty of notice, and a chance to pay a year ahead while the new payment system was being rolled out!
And, as you can see from this thread, the number of users who happily paid problem-free via PayPal far outweighs those who ever had problems.
Added to that - the amount of money Yahoo's dropped by no longer allowing PayPal has probably far outstripped the money they'd have saved in PayPal commissions....
Posted 58 months ago.
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Added to that - the amount of money Yahoo's dropped by no longer allowing PayPal has probably far outstripped the money they'd have saved in PayPal commissions....
Absolutely .. I see the motivation for dropping pay-pal but as you say it can't really be financial working when so many people are having problems (and of course the ones who try and don't post we never see)
As Ive said a few times, even though I didn't use paypal dropping it was stupid or badly thought out at best.
The assumption seems to have been that users would just sign into whatever payment options (yahoo wallet) they were left with?
They lose a small amount of commision but how many users?
I guess we will never actually know but....the hundreds of thousands with no probs and the lost users etc. are just speculation I guess...
I mentioned more than once.... the title Payment Options is misleading... because the original was dropping the paypal and making CC only.. which isn't increasing options, its staying the same except obviously those who already had pay-pal had already navigated it ...
The same you said goes for bank trnasfers or even old fashioned checks... the amount of lost commision could hardly equal the number of pissed users and lost profit and what value to just good will and the image of Yahoo???
But even without these imponderables.. for a company who's main reason to be is Web2 (according to them at least) making payment options difficult just seems bizarre???
Sorry that's the best word I can think of but ....
Posted 58 months ago.
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Hey, if at first you don't succeed.
As I've come here enough times to say "yah, boo, sucks!!" when I struggled for a good day to get my payment to go through, and I chuntered with the best of them about Yahoo's automated responses that were no freaking good to me at all. And I really was grateful to you Heather when you gifted me two months free pro.
So it's only right that a come back to say wahey (I was going to say yahoo as an exclamation of joy but it just didn't seem right) It's accepted my credit card and I'm here for a year and beyond.
I don't want to get bogged down into what payment options should be there as I know there should be more, but if you've tried with a credit card and failed, it might be worth trying again.
Heather, I don't envy you your job of sorting this out, but as my card has gone through you can put me into your very happy customer pile.
Posted 58 months ago.
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Hi, Started posting on Flickr because they took paypal. Been waiting for paypal to come back, so I could upgade. I don't use credit cards. I really enjoy Flickr and want to start posting more pics. Still no word if coming back? Thanks
Posted 58 months ago.
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bansheed edited this topic 58 months ago.
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bansheedingo: It is coming back, or its announced at least ...
Posted 58 months ago.
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I am new on flickr, and very like it.
Couple days before I asked support about possibility to use paypal for the payment.
They answered: "Unfortunately, at this time, it is not possible
to pay for Flickr using PayPal. We are working to make this possible in the near future"
Would like to know when this near future come. May be I wasting time uploading photos on flickr since free account limitations are so frustrating
Posted 58 months ago.
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Currently I can't get past the "Verify your Yahoo! password to continue" page, every time I enter my password, the page just resets. It does this in both IE and Firefox.
My account expires on 3rd Sept, I have no credit cards and have always used paypal. I really hope they reinstate it soon...
Posted 58 months ago.
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My pro account ends on 29th August. As I have no Credit card and no paypal on here can I have a gifted month until new payment is sorted?
Posted 58 months ago.
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You know, if my credit card keeps working I'd be happy for people to pay me via paypal and I'd pay for a year and gift it to them.
Unfortunately though I won't know if it's goint to work until I try again (wonders if this would be a tenuous reason to pootle off and make my year account to a two year one in the guise of good samaritanliness) If anyone's interested you can email me and we can talk about hot it'd work.
really am tempted to try my card for a two year acount......
Posted 58 months ago.
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my pro expires on 26th August. I'm not old enough to have a credit card O.o, and use paypal... is it possible to have my pro-ness extended at all until I can purchase pro again?
Thanks.
Posted 58 months ago.
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Dear sirs/madams of Flickr. I don't know who exactly set up my account to pro for two months. Thank you very much!!! Your service is great, you are fantastic people. I will extend my account by paypal as soon as it will be possible for maximum period that you allow. BTW, why don't you have option to pay for 5 years forward? :-)
Again, thanks a lot.
With the love and appreciation for greatest service!
Thank you.
Posted 58 months ago.
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I would like to echo the gratitude voiced by the last don. I am sincerely thankful for the extension of two months that was added to my pro acct so as to give me time to figure out for myself how I will be able to renew via CC.\
Flickr has been a significant blessing in my life, recreationally, educationally, creatively and it's enabled me to connected with wonderful people here, I most likely would never have the chance of meeting. Thank you!!!
Posted 58 months ago.
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Hello,
today i heard first time "no Paypal" . After months of using and uploading pictures to flikr , i had tried to get the pro-account. I began to fill out the form and stopped at the payment methods. no credit-card = no pro-account. i have no credit card . in germany most people pays with ec-cards from the bank. normaly no need to have a cc. so, please let me now if there is another way to update to the pro-account. thank you...otherwise , i think , many people all over the world have no chance to sign up with pro-account.....
greetings Klaus
Posted 58 months ago.
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I was very annoyed to find that the pay-pal option had disappeared. First I thought I had done something wrong or something was wrong with the upload. I sent an email to flickr asking why I couldn't pay with pay-pal any longer. I never received a reply and as my pro-account was due in 1 day, I used my creditcard. But I am very disappointed and angry that they can just do away with pay-pal. Of course it has everything to do for Yahoo to get more money from us. So much for a commercial site taking over. Thank you, Yahoo.
Posted 58 months ago.
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I appear to have finally managed to get a payment through.But not before being totally locked out of flickr for 24 hours for wrongly guessing my Yahoo password too many times. It finally came to me, which is a relief as the Yahoo password retrieval process is a pile of cack which was consistently refusing to accept my personal info.I used a Visa CC, from here in the UK, though it still says "your expiry date will be calculated once the payment goes through", so I hope there's no more shenanigans.
Posted 58 months ago.
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Responding to Catharina58 : I would like to go pro but I don't have a creditcard. So I send an e-mail to the helpdesk. I've asked what I was suppoosed to do. The reply was that there were no other options for paying ( wich I already knew ) and how glad they were with my suggestions ( wich I didn't give ) because suggestions are very important for a good service. In short "f... off" in posh language.
Maybe you should be glad to get no reply, getting reply sure doesn't make you happy.
Posted 58 months ago.
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Paypal is very user friendly and can be utilized all over the world.. Too bad.
Posted 58 months ago.
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I have MasterCard, but doesn't work, eather. I don't know what to do to get pro.
Posted 58 months ago.
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I was gifted a few months free when this problem first arose, now this Pro account will expire on the 30th and the issue still hasn't been resolved.
I've sent a message to Heather but no response.
Will I be gifted a few more months until this issue has been resolved, or will I be left hanging?
I'm concerned.
Posted 58 months ago.
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My Pro account is due to expire in a few days too but I can't renew due to the PayPal issue... I don't want to lose the Pro goodness :(
Posted 58 months ago.
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I am moving to Zooomr. I can't upgrade my account now, I have 4 days left, and to be honest, I am tired of you Flickr. Get the damn PayPal back now, it can't be that hard, seeing as MILLIONS of other sites utilize it. How can it be so hard for you.
Anyway, the only thing I will be doing on Flickr from now on is looking at photo's. No contribution from me...
Posted 58 months ago.
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Forget it. Yahoo want to push 'Wallet' to replace 'Paypal'. Whatever they say, Paypal is history. If this means that they only have American customers, this suits them perfectly because then they only have one set of laws to worry about. And, let's face it, they will still make a very good profit if all we whinging Europeans just fade away.
Posted 58 months ago.
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Hi flickr staff,
my pro account expired today and as I am one of those who used PayPal in the past and will do so in the future, because I don't have one of these credit cards, I would appreciate your offer to help out with a pro account for the next weeks until you or I have found another way to transfer the money. Thanks!
Posted 58 months ago.
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I find this subject interesting, I registered this spring in order to try out Flickr and see if it was something "for me". Although I like the UI of Picasa better Flickr has a better "community feeling". There are also more third party tools/integration available.
Anyway, I had almost decided that I would go pro ... but now I don't know. I've been reading this thread for two months and it all seem very strange.
Personally I have no intention to register for Yahoo Wallet and if I can't pay using Paypal then I'll probably be using just the free account and look at some other service.
Posted 58 months ago.
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I have emailed FlicrHQ twice about PayPal and have yet to receive a reply, although I have received a reminder that my pro account is about to expire!!! Although my photostream is not as comprehensive as many others I have put a lot of work into it and do not want to see that work go to waste simply because Flickr have removed a previously-available payment option.
Come on Flickr - wake up to this groundswell of opinion and get PayPal back on board!
Posted 58 months ago.
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I'd like to add to the general feeling of irritation expressed by those above. I've been trying to upgrade to Pro for over two weeks ( from the UK). I've tried Visa, Mastercard and Amex credit cards and a Visa debit card. Nothing works. I've had a series of pointless emails from Yahoo asking for the same details in different formats which I have dutifully answered and all to no avail.
Can it really be that hard in the age of internet commerce to process a credit card payment? It does not inspire confidence in Yahoo and its services. It makes one question whether Pro is a good idea in case something else goes wrong down the line and your photos and work are lost or inaccessible.
Posted 58 months ago.
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My Pro account expires on 4th September. I e-mailed support about this a few days ago and they asked me for some information which I sent. Since then I've heard nothing more. I was rather hoping this PayPal issue had been resolved by now!
Posted 58 months ago.
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"Come on Flickr - wake up to this groundswell of opinion and get PayPal back on board! "
Please note, we have said it's coming back and it will. We've also been tiding people's expiring pro accounts over in the meantime in anticipation. :-)
Posted 58 months ago.
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I sure hope this can be sorted out soon as I lose my pro account on the 30th and I don't want to lose my pro account. I was givern a gift to upgrade by a friend but since there is no options to pay with paypal I have no way to save my pro account.
Posted 58 months ago.
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I'm just wonder'in ...
Did Heather (I love her) ever "run up and down Market Street screaming at the top of her lungs"? ... as 'promised' ... some 9 months ago -- if this PayPal thing wasn't sorted out by December, 2006 ?
Did anyone get any photos?
Video?
Is her voice OK?
;-)
Posted 58 months ago.
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different issue PW. :-)
dperrennt, gotcha covered.
Posted 58 months ago.
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I have been watching this thread, waiting in anticipation for paypal to re-emerge, in order to go pro (I am currently at 194 images). Do Flickr have an anticipated date yet for this?
Thanks for your help :-)
Posted 58 months ago.
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wow, I just read through the whole thing.
I will reply here too, just to add to the number of concerned flickr users, not to complain.
just my recap:
this started over 2 months ago, with flickr staff saying: "don't worry, the problem is only 6 hours old"..
now 2 months later there still is no clear answer as to when paypal will come back as an option.
I would like to thank Kevin though to speak on behalf of the staff and not leave us completely in the dark. it didn't solve my problem though.
I am one of the many europeans that doesn't has or want a credit card.
you actually cannot get one if you don't have a steady income here, so freelancers such as photographers usually are are screwed.
so last week I transferred money to my paypal account (that I got to pay for my flickr account in the first place) and now it will be sitting there forever because I never buy anything else over the internet.
I wanted to open another pro account for a friend, but now it looks like we need to find somebody with a creditcard and beg him to give us all his security info so we can pay $24.
at this point I would really appreciate any official update by the flickr staff (maybe at the start of the thread?) about the timeframe we should be looking at before this problem is fixed?
in the meantime I have 25 useless dollars sitting in my otherwise empty paypal account.
Posted 58 months ago.
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Ive just reached my 200 photolimit and want to upgrade but cant as i cant use my debit card on the payment form. This is realy anoying as i have a paypal.
The way i see it is that Flickr is a company, Companies need money to work, cutting out users from buying an acount is shooting yourself in the foot. Also Credit cards are very dodgey if you dont know waht you can spend and pay back your srewed over with debt, and even if the customer doesnt have the money flickr get thier share and the customer gets overdrawn. so is flickr premoting debt in an adverse way.
I used to see flickr as a comunity for photographers to conect and improve but im starting to see them for money grabbing bastards. If you sort this out i may reconsider, but untill then im not bloody happy.
Ginger Elvis.
Posted 58 months ago.
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[Flickr Case 329459]:
Hi again,
two months ago I received a 2month extension me and my father-in-law received a 2 month extension to our pro acccount , since it was
[Flickr Case 273990] - Paypal was not acceptable at that time and the only credit card (portuguese) to pay for 4 pro accounts is not acceptable since presents brazillian data to fill in which does not verify for portuguese (european).
Now I come back from vacation in Portugal and by checking my mail on August 19th I received again the warning on expiration, this time "Your Flickr PRO account will expire on Sep 2 " ... Unfortunatelly the situation remains with one agravation: no more credit card for me - since Flickr would be the only place I would use it and it does not work, not worth keeping it for the costs of it. So my only choice to pay for 3 accounts that are about to expire again on September 2nd is up from now, Paypal, which I understand it will be back eventually but is still not working.
A new extension to my account and my father-in-law's would be appreciated, the third account the person has given up on Flickr...
Thank you
Posted 58 months ago.
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Thanks heather! I get pro for few months, free. Hope, everything will be ok with payment in the future. ;-)
Posted 58 months ago.
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@Heather,
I've received a quasi-immmediate answer from support but it does not make any sense. The problem continues to be not being able to use Paypal for renewing two Pro account, and I receive an answer from a Yahoo!Customer Care to review my account ???
"Thank you for your recent email enquiry regarding Flickr
Billing.
We will be happy to assist you with your inquiry about your
account. In
order to review your account, please reply with the
following
information:
* Date of Birth
* Two of the following: [Zip Code, Alt Email Address,
Street Address, or
Phone Number]
If you have any additional questions or comments, please
feel free to
contact us again.
Regards,
Max"
This makes absolutely no sense, specially since there is not a billing problem simply because there is no billing possible.....
Again, we (my father-in-law and myself) would really appreciate a new extension to the current Pro Accounts ....
I hope the Paypal issue is solved in the meantime but I wouldn't want to lose the Pros because I'm still unable to pay for two accounts...
Posted 58 months ago.
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I would love to get a pro account but I have no credit card....and looking at this blog ...2 months ago they claimed that Paypal was comming back....I have patiently waited...but two months seems like quite a wait. Is Pay Pal really coming back? I have already reached my 200 photo limit and I'd really like to upgrade to the pro account...\Unfortunately..I am running out of patients
Posted 58 months ago.
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mstrwhew edited this topic 58 months ago.
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add me to the list of people who want paypal back!
Posted 58 months ago.
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Thanks heather! I get pro for few months, free. Hope, everything will be ok with payment in the future. ;-)
Lucky you, I'm going berserk trying to get my pro account and PAYING for it :) Unfortunately, it's the same this as with ParisSteve - I have a CC, and have a pleasant experience with it, until I met Flickr online payment...
Darn, is this the same with everyone who tries to paurchase a PRO account with CC, or is it just us from Serbia...? Pages go on and on that I need to contact customer care (which indeed I have), but the customer care doesn't care. They seem to reply that they're taking care of it and that they'll contact me shorty when the matter is soon to be resolved, bu that was two weeks ago. Nothing since then...
Heather, any thoughts on this? When will CC online payment start to work?
PS. I would like Paypal back, when that thing would list our country, but since it doesn't - I'll just support everyone here.
Posted 58 months ago.
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Holy cats! I'd been mulling over going pro for a few months now, decided a week or two ago to just do it, swore I'd seen somewhere that PayPal works as a payment method, saw it didn't, went looking....and found THIS THREAD. omg. LOL I can't believe this has gone on for months and months and pages and pages and it's....well, uncanny, I guess. I have my own ecommerce site with PayPal as my processor and I get plenty of business, so I think PayPal is the way to go, despite all the negative publicity etc. Now, if I could just purchase that darn pro account....
I did follow the links to 'associate' a yahoowallet with my PayPal account, then I looked into PayPal at the limits on it and it's like $1000 a month or something crazy like that. I left it associated with the hope I'd be able to figure out how to go pro (and then quickly *unassociate* it LOL), but now I see that's a futile pursuit.
Off to PayPal or yahoowallet or wherever to revoke the association before the off chance that money just starts disappearing by chance of electronic error *sigh*
I'll be waiting for that PayPal option....
Posted 58 months ago.
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Personally I hate Paypal and only use it when absolutely neccesary. As I posted earlier I finally managed to pay for an extension of my Pro account using a normal CC . In the past when I really haven't wanted or been able to use Paypal, I have used something called "nochex" which worked out fine . There ARE other methods of online payment you can use other than paypal, but Yahoo/Flickr has to enable them. Have you SEEN the amount of cases against Paypal for taking money out of peoples accounts that they weren't supposed to? Google it.
Posted 58 months ago.
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I wasn't looking to get into a PayPal good vs. evil argument...just to state my own irritation that I *knew* I'd seen somewhere on the Flickr site that I could pay via PayPal and that when I went to the upgrade page, found it impossible to do so. In fact, it was all there and then actually disappeared right before my eyes as I followed the links to 'associate' my PayPal account with yahoowallet in a 'billing agreement' arrangement. Once that was done, any possible way to pay with PayPal completely disappeared from the upgrade page, even though I could SEE my billing agreement with Yahoo in both PayPal and in yahoowallet.
As far as the rest is concerned, I have had occasional glitches with PP, but they have always worked out in the end, and as long as you remember that PayPal is NOT an actual bank, and doesn't have to do things exactly the same way a bank does, you are fine. When I offer them as a payment processor on my site, it's actually an advantage for my customers as they get to use a credit card without my ever seeing their personal information, nor are they required to actually sign up with PayPal to pay me for my products. I am actually the one at a legal/financial disadvantage for using PayPal as a processor as there are more customer protections built in than those for merchants. Furthermore, I continue to use PayPal because the cost of a merchant account ($25 a month + 3% or more of every transaction) is higher than the costs of using PayPal, and I have a virtual endless supply of product should a deal with a customer go sour in some way. I always ship replacement products at customers' requests and have never yet had to deal with a PayPal chargeback.
(Sorry for the hijack. I really just want to upgrade my Flickr account with PayPal because I can keep better track of where my money is with business expenses, etc. since I do use flickr to host some of my business blog pictures. Seems simple.)
Posted 58 months ago.
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Hello there,
after having reached my photo upload limit once again and having tons of photos waiting for upload, I just thought it would be nice to join the ranks of the pros. Alas I see that only payment via credit card is available. Speaking from this topic I guess that a lot of people will already have told you that credit cards are not that common in certain parts of world (Germany being one of them). So I'll just say: I'm sad (and a little bit annoyed) :-/
Posted 58 months ago.
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What happened to The Flickr staff girl, HEATHER.
Hmm. she gave some extended time for people and has now disappeared from this thread.
??????????
What's up with that??
My pro account will soon be expiring and I too am getting concerned.
I have recruited many friends, co workers and strangers on the street who have joined Flickr and this is what I get in return???
That sucks!!!
HEATHER???? HEATHER?????? HEATHER????HEATHER???
...............................ARE YOU THERE????
ARE YOU FLICKR FOLKS EVEN LISTENING ANYMORE?????
Posted 58 months ago.
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how do we get the couple months free while we wait patiently?.....running out of patients
Posted 58 months ago.
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Bring back PayPal!
My account has expired and no way of renewing.
I'm sure this has been posted before but Flickr must be losing loads of money because of this.
Posted 58 months ago.
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Me too want to pay by PayPal. I have money sitting in my PayPal account and it's easy to use - better than getting it out, paying by credit card and then having to pay the credit card bill.
Posted 58 months ago.
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My account expires on the 30th of August...I posted on this thread a few days ago and sent FlickrMail to Heather asking that my account be topped up again as PayPal still hasn't been brought back (two months, what are you playing at people?!) I'm convinced it's not coming back, but I'm willing to be dissuaded by Flickr staff actually doing something to help out the hundreds of disgruntled and alienated European and non-Credit-Card-holding customers.
I've said it before and I'll say it again...in Europe America has a pretty bad name for itself. It's self-centered, power hungry, and all the rest. When an American company makes a stupid move like this that successfully alienates most of their European customer base it just sends that message all over again. Flickr doesn't care about the rest of the world. Flickr doesn't care about its customers. It cares about money. That's it. And if trying to set up proprietary payment systems like Yahoo!Wallet stops non-American customers from using their services they just aren't bothered. Lovely.
I expect to be gifted a pro account until this is sorted out as that's what Heather has lead us to expect. Only now Heather is incommunicado. Holiday? Illness? Whatever it is I'd like to at least see another staff member picking up the slack. Sorry, but two posts from Kevin gifting some people pro accounts (but not others like me, when our account lapses in the very new future) and not addressing the issue head on is not acceptable.
As your customers we demand a straight answer and some attention!
Is Flickr going to bring back Pay Pal? Yes or no? We want an HONEST answer.
If it will be brought back then when? Not "we hope" or "we think" but when? Tell us what is involved in bringing PayPal back and how long it's likely to take.
I'm pretty sure that we're being left in the dark while Yahoo! tries to develop a PayPal like product. It's trying to build a service that will run parallel to PayPal, and this takes time. In the meantime we have to wait. I'm certain that Yahoo! will never bring PayPal back to Flickr. Instead they'll institute their own similar programme, but we have to wait for it to be built and trialed.
You know what, Yahoo!? Get over it. PayPal got there first. You won't be able to convince people to use your service over PayPal's. Just bring it back to Flickr so we can get on to our photostreaming and not curse your name every time we turn on our computers.
I expect to receive a response from a Flickr staff member in the next 24 hours and I expect my account to be topped up with however many free months it will take to sort this "bug" out by the 30th when my account expires.
Thank you.
Posted 58 months ago.
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@Staff, would someone *please* assure me my payment today went through? It's the second email I receive from Yahoo with absolutely no sense.
I have paid today with a CC which will expire in a week, I have received the receipt, two receipts - one from Flickr and one from Yahoo , for the exactly same thing - , my account profile shows that "You have a Flickr Pro Account. It expires on 2nd September, 2008. " , but with all that has happened I'm sorry but I don't trust the automatic system at this point. I would appreciate a confirmation that when september 2nd 2007 comes, the day where my account should expire, I won't be surprised ...
"Yahoo! is an online company that treasures making your life
easier and more efficient. "
I'm sorry but this is not being true at the moment.
Posted 58 months ago.
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ok, so when this 'problem' started i thought thats ok, bound to be sorted out before it affects me. Well im down to 3 weeks now so its starting to get close.
However to all those above me here, im sure Kevin will be along soon, as i just saw him help someone else out in another thread.
flickr.com/help/forum/en-us/44717/289935/
the person he helped was of course a new member (or about to go 'pro' for the first time), and im absolutely confident that Kevin/heather/whoever(i really dont care), wouldnt forget customers who had been here for a while.
Would they?????????????
Posted 58 months ago.
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Guess i was wrong????
Flickr still says it loves me, but perhaps it just loves new accounts, or just loves Americans?, or just loves people with credit-cards?
It certainly didnt love the germans for a while, but thats a different issue.
Helooooooooooooo..........
Anybody there........................
???
Posted 58 months ago.
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@austenhaines, I am in the same boat, I figured my mid september renewal was waaaaaaay past when the paypal issue would be solved once and for all. I am starting to doubt it now.
Any updates Flickr staff? Paypal acceptance would make a nice Labor Day (US) present for Flickr users.
Posted 58 months ago.
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Have just realised of course that Heather is in Kuala Lumpaur (i think) for the launch thing of 24hours of flickr.
So we wont be hearing from Heather i guess. (fair enough)
but the rest of you????
Posted 58 months ago.
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I don't have credit cards and can't get any (thanks ex) I joined here because it took paypal. Now my account expires next month. if I can't use paypal I will have to move somewhere else
Posted 58 months ago.
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OK waiting for the Paypal option i had a 2 mounths extension, and that was very kind
But 2 mounths are almost over , now i have 2 weeks left
And i really fear to see many of my images go offline...
Please do something soon...2 weeks is not so much time
and i don't want go begging to friends asking them to use their credit card
(and i don't want a credit card for myself, and even if i had one i will never pay any web services with my credit card
i don't know in the USA but here credit card cost really too much...more the owners are very often victim to fraud...just few day ago police found out that IN A BIG SUPERMARKET all machines were hacked (from a gang sneacked there in nightime ) to stole all data from the users credit card.)
Posted 58 months ago.
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PhotoComiX edited this topic 58 months ago.
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austenhaines
Guess i was wrong????
Flickr still says it loves me, but perhaps it just loves new accounts, or just loves Americans?, or just loves people with credit-cards?
Nope. I have a credit card and tried upgradeing to PRO but no luck. I got the same error as a user Kevin helped to. Exactly the same, and I'm still fiddling with the Yahoo and Flickr help, but they are also not too eager to help. I'm also running out of patience, perhaps I'll migrate to Google Picassa...
Perhaps because I'm not an american, who knows...?
Posted 58 months ago.
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I'm looking to go pro but I refuse to have a credit card as I would no doubt get into lots of bother with it. Every second TV program seems to be about someone who is in bother with debt (partly due to credit cards giving far too big a limit for people.)
I use my Maestro card online and it is accepted nearly everywhere. I was going to use Paypal for here but wasn't able to. Reading the first page where they said they were going to look into it doesn't offer me too much hope as it was in June this was said.
Hope this is sorted out soon. Flickr must be losing out on a considerable amount of money.
Posted 58 months ago.
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Staff Update for the Return of PayPal
Apologies for the delay in getting to you all. I'd like to thank you for your patience. I know frustrating payment adventures can be.
We now have a date for the return of PayPal: November 20, 2007
PayPal will be a payment option in Yahoo! Wallet. In addition we will have ELV support for payments by our German members and local currency support for payments made my PayPal.
In the meantime, we will be more than happy to extend out pro-ness past November 20, for those members who are waiting for the return of PayPal.
I'm going to start from the beginning of this topic (as time permits) and make my way through to add pro to those people who we gifted in the past few weeks to keep them covered and we'll also gift those free account members who are stuck in this inbetween time. Again, thanks for all your patience.
Posted 58 months ago.
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My membership is due 18th November, 2007. Would it be possible to obtain an extension on my pro account until PayPal has returned?
Posted 58 months ago.
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M-u-z edited this topic 57 months ago.
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Thank you Heather for the update .. even though the return of PayPal is in 3 months time, its much better than waiting till that time without knowing the date =)
i am very lucky since my pro account will expire exactly on 20th Nov ^_^ so i won't be needing an extension =)
Posted 58 months ago.
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Thanks for the news Heather.
My father-in-laws (you have the address) is still waiting for Paypal
I've paid 2 days ago with a CC about to expire the day after tomorrow. I still don't see any movement on my bank account for that value, which I find strange; have requested 3 times to yahoo and flickr to please confirm me that the payment went through as in my data it says "immediate payment" (on the receipt) and "expire in 02 september 2008", but so far no one has taken the time to answer my simple question: did my payment went through.... ? If not, as the CC expires and I won't be having a new one, I'll wait for the PP to come back and would appreciate the extension to keep me cove until then.
thanks
Posted 58 months ago.
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"PayPal will be a payment option in Yahoo! Wallet"
i don't get it, i don't have Yahoo! Wallet, so...
Posted 58 months ago.
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Heather,
Thank you very much for responding to our concerns and giving us all the information we need. It's good to have specific answers to our questions and to know that we won't be left hanging.
My account expires today, so I really appreciate you taking the time to respond and to grant our pro accounts until PayPal service is restored. The extra options you've mentioned for payment from German members is a good sign that Flickr really is doing what it should be to keep its customers happy.
Thank you.
(As my account does expire today I hope you get to my recent post in time to top up my pro account!)
Posted 58 months ago.
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Are there any hopes that simple, cheap and easy banktransfers will be possible for costumers in the Euro-zone?
This is 12 countries: Germany, Ireland, The Netherlands, Greece, Finland, Luxemburg, Austria, France, Belgium, Italy, Portugal and Spain.
Remember bank-transfers within the Euro-Zone are for 99% of customers totally free of charge.
Of course, it would be normal to make banktransfers possible for all countries, not only Euro-Zone.
Posted 58 months ago.
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My Pro account expires on 4th November. Would be ever so grateful if you could extend that to 20th November until I'm able to pay via PayPal.
Thanks!
Posted 58 months ago.
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How long does the CC payment take to go through? It's been 48 hours and I still can't see any movement on my CC updated extract .
Posted 58 months ago.
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Farruska- I see an account expiration date of next year for you. Check the Account link; is that what you are expecting to see?
Posted 58 months ago.
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thank you for the long-awaited announcement, can't wait to to test it then! giving us an elv option sounds quite reasonable as well. let's hope it works!
i've got two pro weeks left, so bridging this to the end of november would be much appreciated.
thanks.
Posted 58 months ago.
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I'm with the other users whose Pro account expires August 30--TODAY!! Can I please be gifted Pro until Paypal returns in November when I'm more than happy to pay for my pro account???
Posted 58 months ago.
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I hope I don't have to join Yahoo Wallet just to use my already existing PayPal account. I mean... how many different organisations do I have to give my details to in order to retain my Flickr membership?
Posted 58 months ago.
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@Kevin, thanks for answering. Yes, the date at my account link is correct , September 2008 , but I find strange that my portuguese CC hasn't been charged yet since it's been 48 hours and it (the CC) will expire in 24 hours (01/09/2007). How long should it take ? After 01/09/2007 I won't possess any more CC (gave Flickr the last and only usage of it) and I will eventually be back at square one at trying to give money to Flickr/Yahoo until Paypal (without CC association) is brought back in November...
Posted 58 months ago.
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Thanks for the gifted months Flickr!
Posted 58 months ago.
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Ditto. To Flickr staff.... thanks for the gifted months on my pro account.
Posted 58 months ago.
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My account expired today as well. :(
Posted 58 months ago.
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Hello flickr staff....
thanks for a few months of pro-account.
now i hope of possible update by paypal next months....
Posted 58 months ago.
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Hi, would be be possible for my flickr pro account to be extended until Paypal returns on November 20th please?
Thanks
Posted 58 months ago.
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Heather:
So by offering Paypal only thru Yahoo wallet, are we still stuck with trusting Yahoo with credit card level personal information?
Will the Paypal option be set up such that we can only provide verified name/address/credit-billing information to Paypal and not Yahoo?
I sure hope so, alas my account expires long before that....
Posted 58 months ago.
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I'm also concerned to hear the paypal lives inside the yahoo wallet. As now I also already found it there for US accounts, but for use the paypal on this account it also require to add credit card informations.
Due to not owning a credit card it would be of no use for me if its the same with the new solution. I only could use paypal if login with e-mail and password to paypal will be enough to pay.
Posted 58 months ago.
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Hey, I'm a Flickr Pro for 3 years now and I want to stay longer. ;-) It would be great, if you could extend my account until 11|20.
It's a good idea to give more possibilities to pay....
Posted 58 months ago.
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Ahh! My pro account just expired and I was trying to pay with PayPal today :(
Posted 58 months ago.
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@heather
RE: We're currently gifting people to get them started or keep them covered when they've posted in this topic with a desire to begin or continue with pro.
Can I get in on this too? PLEASE?
Peace
John
Posted 58 months ago.
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Heather,
I wonder if it is possible to gift my friend a pro account since i wanted to gift him but there is no paypal at the moment ??
My friend's account: www.flickr.com/people/10520710@N02/
Regards,
ThE~uNiQuE
Posted 58 months ago.
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Awesome! And thank you, Heather, for your hard work and attention to all of this. I'm sure it's frustrating for you.
A question about the Yahoo! wallet thingy....when I signed up for it earlier (attempting to use PayPal to go Pro and then the option vanished), Yahoo! wallet's minimum agreement level was $1000 per month. Any way to change that?
I don't really want the YW thing to possibly have access to $1K of my PayPal money every month, if that makes sense. I know, no unauthorized payments and security and all...but I would feel tons better about it if the limit were MUCH lower. I already canceled the billing agreement I had set up just in case, KWIM?
Posted 58 months ago.
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Hi,
I have Paypal but no credit card. I politely asked Flickr if they could upgrade my account to Pro until Paypal becomes available again, because as I have over 200 photos every time I add one another one gets deleted and all I got was this response:
Hello gracust,
Thank you for your recent email enquiry regarding Flickr
Billing.
I understand that you have a PAYPAL account which you would
like to use for upgrading your Flickr account.
Payment for Flickr pro can be made using Visa, MasterCard,
Discover, or American Express. All of these options are offered when
you checkout. As of the moment, credit cards that are mentioned are the only cards that we can accept for the service.
Payments for Flickr are accepted online only. Orders are
accepted through Yahoo! Wallet which uses industry standard SSL
(Secure Socket Layer) encryption on our secure servers. To place your order please go to:
- www.flickr.com/account/order/
I know this, but is does not help my dilemma. Can anyone help out.
Regards...Gracust
Posted 58 months ago.
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Dear Heather / Kevin,
Could you please be so kind to upgrade my account to Pro until payment by PayPal is possible again? I do have a credit card, but apparently only US credit cards support AVS and I can't use mine. I do have PayPal though, so I will be able to upgrade after November 20th. I just would like to create more sets, and not have to wait until then...
Thanks very much!
Posted 58 months ago.
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Dear all of you!
I have sent you a question about PayPal (the only way to me to have my pro-account extended!) and I have noticed that many people are worrying about it. Fortunately I found out that from November 2007 PayPal will come back! I am looking forward to this way of paying because I've got more than 10.000 pics shown on Flickr.com and I do not like to see them deleted from April 2008! I am proud of Flickr and it gives me a lot of joy!
Hopefully you can satisfy me in time ....
Posted 58 months ago.
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