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IT doesn't work for me either. It's been dead for days and days. I hope they figure out what the problem is.
Posted 63 months ago.
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@ Jim:
Are you getting the same message?
Posted 63 months ago.
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I am trying to remove photos from one of my sets in Organize, but, when I click on the set, instead of it opening, that idiotic message about too many tabs appears.
In addition, when I try to create a new set, that same message appears.
Very frustrating!
Posted 63 months ago.
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Same here. Every time I click on 'Organize' the page does not load and the message says 'error on page.' Has been going on for days now.
Posted 63 months ago.
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I don't get those messages. For me, I just get "loading" and the annoying rotating balls - forever.
Posted 63 months ago.
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@ Jim:
Understood. Now, when I open one of my sets (not through Organize), the other sets are not at the bottom any more, as they used to be. Very strange!
Do you think this is caused by the new Collections feature?
In any event, with all these members complaining about Organize, you'd think one of the staff would have said something. Oh well......
Posted 63 months ago.
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I've been having the same problem for some time now. The only message I get is "loading..." with the pink 'n' blue balls. I tried reloading, rebooting, allowing popup thingy, ctrlF5... nothing works. I wonder if I ever get to know what the new "collections" feature is??
@The Spouter Inn - it's the new layout. The other sets appear when you click "sets" (in small letters) somewhere up left...
:(
Kym.
Posted 63 months ago.
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@ Kym:
So, now when you open a set from the sets alongside on the right of the YOUR PHOTOS page, or when you scroll down to YOUR SETS from YOU at the top, you only get the one set, unless you click on the small 'Sets', which takes you back to all the sets again. There's no option anymore to open another set directly from that page. Do you really like that?
[edited for clarity]
Posted 63 months ago.
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The Spouter Inn edited this topic 63 months ago.
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yes, i'm getting the same message and cannot open a new set ....
it began yesterday when flickr changed of look ....
i can neither open the old ones ;-(((((((
Posted 63 months ago.
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@ luisa:
Well, that's two of us getting that moronic message. Wouldn't right now be a good time for someone from staff to say something? I mean, what's after Collections? Agglomerations? If it ain't broke- don't fix it!
Posted 63 months ago.
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hi, Spouter,
i guess they should separate collections from sets ....
it's a bigggggggggg confusion !!!
i neither can try and see what it's a collection ooopppssssss
anyway, if you want to delete photos from sets, you can go to each photo and remove manualy, without enter in the set, where it says add you take it out .....
Posted 63 months ago.
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i saw a thing right now, we can create new sets where it says ADD TO SET, there is a link on top, see ???
and we can move the sets in organizer if we want to change them
of place ....
Posted 63 months ago.
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luisa brehm edited this topic 63 months ago.
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@The Spouter Inn - about the sets links: well, in the old layout, there were only 3 (or 4? I don't remember... :\) of the other sets were displayed on a set page and I had often to go back to all the sets anyway. So, it's not such a big change, I think. But I really don't like that the organize-feature is not working (I mean, I can't access to it).
@Luisa - but the issue here is that we can't access to the organizer...
:(
Kym.
Posted 63 months ago.
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@ Kym:
No, no. In the old layout (the one that worked), when a set was opened, all the other sets were in their thumbnail version at the bottom. You could simply click on any of them, and it would directly open. Now, we have to go back to all the sets.
Yet, the short and long of it is, that the damnable Organizr doesn't work. Sets simply weren't good enough.
Posted 63 months ago.
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I have posted about this problem a few days ago, in this topic.
The solution that was suggested there: Ctrl+F5 while loading the organize-page did work for me (but not for everybody...)
Posted 63 months ago.
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Organize:
I can't drag and drop ...
trying to move sets into the area where they will be made into "collections" ... they won't remain there ... they move back into their original positions ...
I was only able to move one set ..
www.flickr.com/photos/96683394@N00/collections
Posted 63 months ago.
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still no way out .... it's all the same ;-(((((((
flickr team, where are you ???
we need it fixed soon !!!
Posted 63 months ago.
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all the same, Organizer doesn't work !!!
Posted 63 months ago.
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I'm having the same problem as Kym. and J_H_WY. When I try to open Organizer it wants to load forever. I can read the page source. My browser is getting information. It is just not displaying anything. I started this thread, www.flickr.com/forums/bugs/34665/ but staff hasn't done anything. I sent an email to support which was "escalated" and that was the last I heard. I didn't change anything in my browser and no variety of browser works. I wonder if some software was automatically updated over the web and that broke something. Javascript is on. I've cleared my cookies, cache etc.
Posted 63 months ago.
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same here as well...never ending loading signal...also found a strange photo replacing one of my set shots and can't get rid of it without deleting my photograph, which I can't do either!
Would love to organize my shots any time, folks!!
Posted 63 months ago.
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I'm still getting the "eternal loading" problem on my computer at home. Yet, I was able to use Oragnaize, as usual, from my computer at work.
Both machines are running Win2000, and both using FireFox (although IE does the same thing to me here at home).
But this all worked fine a few weeks ago. Now there's something in the initial "organize" page source which must be causing this. If I could figure out what's different about the setup of my PC here at home versus my machine at work, that'd be a big clue to solving this.
As it is, my computer here (at home) downloads a LOT of stuff for that initial "organize" page, but it never displays anything but that first "moving balls, loading" GIF.
I can right click on the blank page and select "view page source" and see that a bunch of stuff did download. But it's as if there's a glitch in the code that simply prevents the page from displaying. Instead, that initial "loading" stuff just stays up forever.
I'd be nice if a member of the Flickr staff would at least acknowledge this thread.
Not being able to do any organizing is more than just a small inconvenience.
Posted 63 months ago.
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I've been getting the same eternal "loading" screen when I try to go into Organize too. I also just discovered that if I go into one of my sets and click "edit", I get the same result: "Loading" with the blue and pink spinning balls.
Posted 63 months ago.
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Is someone at Flickr going to fix this? Is there a way to notify them?
I've been trying for days to organize a set by views and I get the same message "too many Organizer tabs open" even though I don't have anything open other than working directly from the "You" page and clicking on the "edit" option of the set I want to edit.
I also noticed this problem began with the addition of the Collections option....I'm very upset and frustrated!!
Posted 63 months ago.
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Once again adding my tuppence worth...
I get the eternal loading screen also. I've decided to wait till the after the weekend before I try to get some help via email. It is very VERY frustrating!
Posted 63 months ago.
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I try to load it for two days =(
it doesn't work, just "loading"
Posted 63 months ago.
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i'm a little tired of this .......
i cannot organize my sets, anything !!!
they never fix it ???
Posted 63 months ago.
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My organizer stopped working a week ago - I can load the page and display thumnails at the bottom, but I cannot drop photos onto the work surface. It lets me drag the photos but will not drop them. Also I cannot replace the photo which represents a SET with a new photo.
It was working two weeks ago but no longer
Posted 63 months ago.
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@Borderglider - oh, you're the lucky one that you can at least open Organizr. I'm still staring at the pink and blue dots going round and round endlessly. I noticed, btw, this problem for the first time about 10 days ago.
:(
Kym.
Posted 63 months ago.
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You have my sympathies! I also find I cannot do ANY batch -edit operations using organizr.
What has Flickr changed in the last week???
Who do I write to??
Posted 63 months ago.
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I am still having problems with the Organizer area of my Flickr site. I have tried to get into that Organize page to get my latest pictures put in the right area and the Organizer just sits "loading" for hours with those stupid pink & blue balls moving back & forth and I even let it go as long as 1 hour to see if it would load up and does not load at all. It's a waste of time having something that does not work. Are they going to get this fixed? I have been having problems with Organizer for the past 4 days now. I could take all of my pictures and put them on another site, if there is anything out there like Flickr. I wonder if the recent changes made on Flickr messed up something with the Organizer area of their site??
Posted 63 months ago.
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Stormy Polarbear1 edited this topic 63 months ago.
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Please Flickr people help us and please respond on this?!?!
Posted 63 months ago.
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Hi all. Sorry for the lack or responses here. I've tried and tried to reproduce the problems you are reporting, but I've had no luck. It works fine for me, in all my browsers, and I don't see anything specific to your accounts that could cuse the problems you see.
If you have not already, can you please try clearing your cache? www.flickr.com/help/website/#183
Posted 63 months ago.
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Yep, Organizr loads fine for me too. Just unable to create/save any new Collections.
Posted 63 months ago.
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@Eric - Thanks. ...But, nope. I've tried it several times already and done again now... but it doesn't work.
Kym.
---edit---
P.S.
It looks like the browser THINKS that it's done but Organizr doesn't appear and all I get is the "loading" dots.
Posted 63 months ago.
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Kym. edited this topic 63 months ago.
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No cache problems for me ... and it's the same problem than Kym. : the browser said finish but it's still loading and loading endlessly =(
Posted 63 months ago.
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I tried clearing the cache, and I am still getting the same endless loading screen with the spinning balls. Like others, the status bar at the bottom says "done".
I am using IE7 version 7.0.5730.11. I have Norton Internet Security 2003 running. I tried turning off the ad blocker, but that didn't solve anything either.
Posted 63 months ago.
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I've been getting the endless "Loading" screen too for over a week now. Status bar says Done but the balls keep spinning.
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.2) Gecko/20070219 Firefox/2.0.0.2
I've tried it with both Norton Internet Security 2003's Ad Blocking both on and off, even disabling Security completely. Cleared cache and cookies. I've also tried IE7 and using school computers using IE7; still no luck.
It's because I'm an Old Skool member isn't it :(
Posted 63 months ago.
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Oh wait now that I've posted saying it's broken now it's fixed for some reason. Looks pretty stable as I've been in there a couple times now. Thanks anyway.
Posted 63 months ago.
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I would just like to add my voice to this. I'm having the same problems in Organize, trying to create a new set and being told that I have too many Organizr tabs open.
I have tried the advice given above, clearing the cache, F5 etc but still no luck.
Any more suggestions? Flickr Staff??
Posted 63 months ago.
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If you would post a traceroute from the computer you use to here, we can see if there is some blockage someplace along the road.
In windows
start->run->type cmd
in the cmd window
type
tracert www.flickr.com
copy and paste that
tracert farm1.static.flickr.com
copy and paste that
tracert adserver.yahoo.com
copy and paste that
tracert geo.yahoo.com
copy and paste that
I know it's a lot of work, but this will really help me. It could be an easy fix.
Posted 63 months ago.
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I'll fix the too many tabs problem later today. Sorry for the delay on that.
Posted 63 months ago.
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Kym, and anyone else seeing the spinning dots forever, can you open up your error console in Firefox and see if any errors are reported there when you load the organizr?
Posted 63 months ago.
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Dathan
I understand we send you this info to you by email? I can't find how to send an email to the helpdesk. (now I feel myself super dumb!)
Eric:
Where can I find it? ...in page source????
<!--
function SymError()
{
return true;
}
window.onerror = SymError;
...does it help?
Kym.
------------------
.sorry, I just found "error console".
I see an enormous list there!!
:S
----------------
I see only "warnings", many many warnings!
Don't know which are related to organizr..
Posted 63 months ago.
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Kym. edited this topic 63 months ago.
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Oi, Eric, pleeeeeeeeeeeeease !!!
i get always the same message "you have too much tabs open, you must close some first"......
i just can't !!!
soon soon ???
Posted 63 months ago.
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Linux - KDE - Konqueror:
still same javascript error when running Organize, I think from November or December 2006:
Error: node : TypeError: Value undefined (result of expression _ge(_1f).mat_deactivate) is not an object. Cannot be called.
Error: node : TypeError: Value undefined (result of expression _ge("candy_findr_end").button_disable) is not an object. Cannot be called.
Thank you.
Posted 63 months ago.
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starikarp, I've been meaning to install konqueror and iron out the kinks it has, but it is hard to justify the time, as so few people use that browser :/ It's still on my list of things to do, but you should at least be able to install Firefox and get it to work.
Kym, you should look under "errors", not "warnings". And the thing to do is hit the "clear" button first, then load organizr. Then any errors reported there will related to organizr. Thanks!
luisa brehm, soon :)
Posted 63 months ago.
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Eric,
thanks.
I cleared all first and loaded organizr again. ....No, no errors there. Only warnings.
Kym.
Posted 63 months ago.
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Kym, I am at a total loss as to why this is not working for you. Do you have any Firefox extensions installed that you can disable and test organizr again? Have you made any special tweaks to Firefox's configs or preferences? Sorry I can't be more help, but your situation does not make any sense to me :/
luisa brehm, your tab problem should be fixed now, assuming your screen resolution is at least 800 pixels wide, and you open up your browser window as wide as it will go. Cheers!
Posted 63 months ago.
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I disabled the only add-on (that's the extention, right?) I had, which is Google tool bar, I also cleared the cache and tried again.... but NO.
I don't have any further problems. Only those spinning dots wouldn't let me access Organizr :(
Kym.
Posted 63 months ago.
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Kym. if you have access to another computer would you try organizr on that?
Posted 63 months ago.
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Dathan, thank you.
I will when I get the chance... asap.
:)
Kym.
Posted 63 months ago.
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it's working, Eric ;-))))))))))
thanksssssssssssssssss !!!
luisa
Posted 63 months ago.
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Ok I can't get into Organizr again today. Those spinning balls are mocking me.
I didn't change any Firefox extensions, kept NIS03 Ad Blocker running etc, but no luck today for some reason. I changed from Old Skool to Yahoo member last night but that shouldn't have anything to do with it as I had the problem before conversion.
Just did the FF Error Console. Like Kym, the only stuff I got were Warnings not Errors. 10 warnings total, mostly to do with the css.
Dathan, I just flickr-mailed you the traceroute data. Hope it helps.
Posted 63 months ago.
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I haven't been able to get into it either for about a week and am starting to get proper irate about it.
I'm using IE, XP so not the same as yourself janissary. It seems unlikely that one day it works for me and then one day it doesn't when I haven't changed a single setting. And that I'm not the only person having this problem makes it seem even less likely that it's a problem of my own making. *cries into keyboard*
Posted 63 months ago.
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michl_007, its not a problem of your making, in all likelihood. But its also not a problem that we can reproduce at all, with any supported browser. Which makes it hard to diagnose and fix :/
Have you tried clearing your browser cache?
Posted 63 months ago.
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Hi Eric, Thanks for your responses in this thread, and my sympathies for the frustration that this problem must be causing you, as well as for us "spinning dotters". Like michl_007, I am using IE (version 7.0.5730.11) with Windows XP.
Clearing my browser cache did not help. I booted up in safe mode to see if Organizr worked then, and it still didn't. I just tried the traceroute that dathan asked for up above. It will not let me copy and paste out of the cmd window, but I get the same results from all four traceroutes that he asks for:
www.flickr.vip.mud.yahoo.com [68.142.214.24]
farm1.static.flickr.yahoo8.akadns.net [68.142.213.135]
adserver.yahoo2.akadns.net [209.73.171.102]
b1.data.yahoo7.akadns.net [66.218.77.72]
all come up with the response:
1 1 ms 1 ms 1 ms home [192.168.1.254]
2 37 ms 39 ms 39 ms 10.196.56.1
3 208.181.242.2 reports: Destination net unreachable.
I hope this is the info you need, and that it helps.
Posted 63 months ago.
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Still cannot get into the Organizr and now it's been about a week. I still get "done" at the bottom of the page and those 2 balls moving back & forth in the middle of the page saying "Loading" for a long time. I used Windows XP and Vista, IE 6 and 7, Mozilla Firefox 2.0.0.2. with no luck. I have cleared caches, internet history, cookies, F5 it and even got into my other Flickr basic account and tried it there with no luck! Hopefully the Organizr gets fixed soon. Thanks.
Posted 63 months ago.
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I've been having the same problem for about 2 weeks now. I can't get into the Organizr -- get "done" at the bottom of the page, and the perpetual loading dots. It's really frustrating...
Posted 63 months ago.
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add another person to the spinning balls problem....tried the F5, cleared my cahce and cookies, disabled the firefox extensions...sitll nothing
eta..how do I check the errors?
eta again..I just got a friend to log in as me..and it works no problem for her...so it must be something on my puter....
Posted 63 months ago.
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Cynnder [Deanna] edited this topic 63 months ago.
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Still no access today. Spinning balls.
Cynnder, to view the errors in Firefox go to Tools > Error Console.
Hit the Clear button then Shift+Refresh flickr.com/photos/organize/
If anything comes up in the Errors tab be sure to let the guys know.
I don't get any Errors but I do get 10 Warnings. This time I'll jot them down for reference (anything I can do to help guys please let me know!)
Warning: Unknown property '_width'. Declaration dropped.
Source File: l.yimg.com/www.flickr.com/css/c_flickr.css.v1.706.6
Line: 722
Warning: Unknown property '_width'. Declaration dropped.
Source File: l.yimg.com/www.flickr.com/css/c_flickr.css.v1.706.6
Line: 727
Warning: Unknown property '_margin-top'. Declaration dropped.
Source File: l.yimg.com/www.flickr.com/css/c_organizr.css.v1.158.6
Line: 28
Warning: Unknown property 'filter'. Declaration dropped.
Source File: l.yimg.com/www.flickr.com/css/c_organizr.css.v1.158.6
Line: 562
Warning: Unknown property 'filter'. Declaration dropped.
Source File: l.yimg.com/www.flickr.com/css/c_organizr.css.v1.158.6
Line: 607
Warning: Selector expected. Ruleset ignored due to bad selector.
Source File: l.yimg.com/www.flickr.com/css/c_organizr.css.v1.158.6
Line: 657
Warning: Unknown property 'spadding'. Declaration dropped.
Source File: l.yimg.com/www.flickr.com/css/c_organizr.css.v1.158.6
Line: 1177
Warning: Error in parsing value for property 'cursor'. Declaration dropped.
Source File: l.yimg.com/www.flickr.com/css/c_organizr.css.v1.158.6
Line: 1332
Warning: Error in parsing value for property 'cursor'. Declaration dropped.
Source File: l.yimg.com/www.flickr.com/css/c_organizr.css.v1.158.6
Line: 1337
Warning: Unknown property 'behavior'. Declaration dropped.
Source File: flickr.com/photos/organize/
Line: 22
Is it worth mailing the page source I'm receiving etc? I can view source and see the entire html page (right down to /html tag) but it just doesn't seem to be executing.
Posted 63 months ago.
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I've made it so that after a +- 30 second wait for the organizr to load, you should be presented with the option to "kick start" the organizr.
For those of you that have been unable to get past the spinning dots, I would be very interested in reports of the following:
1) Do you see the "kick start" link after waiting a while?
2) When you click it, does the organizr finish loading?
3) If the organizr loads, does it all seem to work properly (especially the map tab)?
Thanks for all your help and patience!
Posted 63 months ago.
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Eric, thanks.
1) - no, I don't get "kick start".
Firefox stops loading in a few seconds as it "considers" it's done (that's what I think, anyway). But what Firefox has loaded is the "loading" dots... so it seems.
:(
Kym.
Posted 63 months ago.
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Kym, will your browser load this file when you click the link? api.maps.yahoo.com/ajaxymap?v=3.0&appid=flickrMappr
Posted 63 months ago.
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Eric,
this is what I get...
var YAHOO=window.YAHOO||{}; YAHOO.namespace=function(_1){ if(!_1||!_1.length){ return null; } var _2=_1.split("."); var _3=YAHOO; for(var i=(_2[0]=="YAHOO")?1:0;i<_2.length;++i){ _3[_2[i]]=_3[_2[i]]||{}; _3=_3[_2[i]]; } return _3; }; YAHOO.namespace("util"); YAHOO.namespace("widget"); YAHOO.namespace("example"); var YMAPPID = "flickrMappr"; function _ywjs(inc) { var o=''; document.write(o); } _ywjs('http://us.js2.yimg.com/us.js.yimg.com/lib/common/utils/2/dom_2.0.1-b2.js'); _ywjs('http://us.js2.yimg.com/us.js.yimg.com/lib/common/utils/2/event_2.0.0-b2.js'); _ywjs('http://us.js2.yimg.com/us.js.yimg.com/lib/common/utils/2/dragdrop_2.0.1-b4.js'); _ywjs('http://us.js2.yimg.com/us.js.yimg.com/lib/common/utils/2/animation_2.0.1-b2.js'); _ywjs('http://us.js2.yimg.com/us.js.yimg.com/lib/map/js/api/ymapapi_3_0_4_7.js');
Posted 63 months ago.
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and can you load this? us.js2.yimg.com/us.js.yimg.com/lib/common/utils/2/dom_2.0...
Posted 63 months ago.
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...this is what I see on the screen... one very long line.
/* Copyright (c) 2006, Yahoo! Inc. All rights reserved. */ [edited by eric]
Posted 63 months ago.
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Eric (staff) edited this topic 63 months ago.
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Again, I am at a loss Kym. You see no errors reported in the error console, you can load all the offsite files, and Firefox tells you it is done loading, just never gets past the spinning dots. Makes no sense.
What kind of network are you on? Home or work? DSL? Cable? Can you load the Organizr from a different computer on the same network? What about on a different network?
Thanks!
Posted 63 months ago.
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Eric,
I have ADSL and I'm home (I work at home :) ). I'll try to access Flickr from a different computer later.
It's so strange: It always worked well. I have never had any bugs here on Flickr except the last ghost pics.
I haven't changed anything in my computer... I'm not capable to do that :S
Thanks again.
Kym.
Posted 63 months ago.
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Just chimining in that for what it's worth, I've been having the same exact problems as Kym since Flickr announced the "collections" changes to the Organizer. I can't load it, just get the spinning balls. Have already tried all suggestions and then some: cleared cache and cookies, turned off all extentions, firewalls, etc... no dice, just the spinning balls. If I let it run for more than 30 seconds I do not get the kick start screen, Firefox just thinks the back is done loading (but the spinning balls keeps doing their thing).
When I click those links provided above I get the same exact error messages as Kim as well. Considering that this is effecting so many people and happened for everyone at the same time (there are a number of other threads about this being posted), I kind of doubt that it's just a matter of our own personal Firefox or system configurations. Somehow somewhere there's an error or incompatibility that was introduced with the latest Organizer changes that are preventing many of us from getting into it at all.
Posted 63 months ago.
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Medusa Oblongata, no one has suggested that every user reporting the problem has configuration problems. It seems to be a network related, and we're still working on tracking it down.
To be clear, there are actually very few people reporting the problem. Which is NOT to say we don't take it seriously; look, here I am trying to figure it out :) But it's not like this problem is widespread, nor are there any indications that there is an error or incompatibility in the organizr code itself. There might be, but I expect to be able to reproduce problems that are code based, and with this one, I can't reproduce it at all, in any browser.
Medusa and Kym, and anyone else having this problem, would you mind doing this for me:
Load the organizr for me, and then go the File menu and save the web page locally. Make sure you save it as "Web page, complete". That'll create a file and a folder, both named something like "Flickr_ Organize your photos". Create a zip archive containing those items, and then email it to me at ericcost@yahoo-inc.com. You should probably add the extension .jpg to the end of the zip file name, to make sure it gets through any email filters on the way to me.
Thanks!
Posted 63 months ago.
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Also, it'd be great if you could report your physical location!
Posted 63 months ago.
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Sorry, I didn't mean to imply that you are not trying to help!
I'm seeing other threads here though where people are being frustrated with this same problem, so it's odd that you're not getting many reports about this issue. I know I didn't initially report it because I thought it was an error that would go away soon and correct itself after a few days. I noticed people having this same issue so I figured I wasn't the only one and it would eventually get fixed. It's been over a week now though and still not fixed, which is why I came here looking for help... and noticed I'm not the only not able to get to their Organizer.
Anyhow, I've created the zip you've requested and am emailing it to you now. Thanks for your help.
Posted 63 months ago.
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Thanks Medusa!
Posted 63 months ago.
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You're welcome.... email with zip is on the way.
In case this helps, I always use Firefox. To test this out right now I just tried to load it in IE (to figure out if it's a Firefox problem) and it still didn't work.
Posted 63 months ago.
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I just created the zip you requested, when I view the page via the file I created, I don't get the spinning dots, instead I get A "We're sorry" screen that includes a link to an "older version of organizr". When I click on that link, it lets me in! Interesting! Anyway, I will email it off to you right away.
Posted 63 months ago.
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Ok, maybe this will be of some help:
I'm running Norton's Internet Security 2003 (I keep renewing the subscription) on the offending PC.
On that computer, I was getting the endless "spinning balls" in both IE and Firefox. Clearing the cache doesn't help. Using CTRL-F5 doesn't help.
Firefox gave me this list of errors when I attempted to "organize" from home:
farm1.static.flickr.com/146/430678587_e45e1aecbf_o.jpg
Just for grins, I tried turning off Privacy Control, Ad Blocking, and Spam Alert in Norton's. No help.
Then I turned off Intrusion Detection and Personal Firewall too. Again, no help.
Finally, I completely turned off "Security" and now the page loaded and displayed!
I then turned all of that stuff back on in Norton's, and things continue to work! It's as if something needed to get past the security one time, and now I'm "infected" and the silly page will work. I KNOW that NIS is a POS. But I'm lazy and have not bothered to reinstall my OS to get rid of it so I just keep renewing my subscription to the updates and virus definitions.
I wonder if the other folks having problems are running an old version of NIS like me?
Also, I'm running Win2000 here.
And interestingly, I still get the exact same list of errors from Firefox even though things are now displaying properly and seem to work fine. Yes, I did clear the error console and try loading the page again. Same list of errors now as before. But then I guess that's to be expected since whatever temporarily disabling NIS did should not affect the way FireFox interprets the page's code.
I hope this helps everyone.
Posted 63 months ago.
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Hi Eric... I had the problem for a while before I reported it because I also assumed it was something that would iron itself out, so I can see why other people might do the same.
I have sent you the zip doofer, hopefully it will help. And your efforts are appreciated!
Posted 63 months ago.
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Thanks all!
Jim_H_WY, I think you are on to something. I'm looking through these zips, and i am seeing evidence of Norton inserting some scripts in each of these pages. Most notably, it inserts a script which I believe would have a side effect of disabling Firefox error reporting, which might be why Kym reported no errors in her console.
I am still poking around, but medusa, can you disable norton altogether and try organizr again? You can confirm it is no interferring by doing a "view source" after loading organizr and searching for the text "SymError". It should not appear if Norton is disabled.
Thanks again.
Posted 63 months ago.
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Jim_H_WY... you are a gosh darn genius! It's working!!!!!!!!!!
*dances naked jig*
I disabled Norton and it worked, I enabled Norton and it's still working. Thank you, thank you, THANK YOU!
Posted 63 months ago.
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More guesses: I think Norton might be blocking this file from loading:
www.flickr.com/javascript/fold_organizr.js.v1.40.1.1.1.2....
Can you guys with Norton enabled load that file in your browser?
Posted 63 months ago.
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Eric,
I tried to save the page twice and I can't find the file/folder anywhere. They are not there where they should be :(
I see you mention "SymError" above. I saw that in "page source" of the loading dots.
Kym.
----edit----
oh. I have Norton running, too...
Posted 63 months ago.
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Kym, definitely try disabling Norton and see if Organizr works. Then re-enable Norton and see if it still works.
Posted 63 months ago.
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I switched Norton off... but it doesn't work :(
It only takes a bit longer till Firefox stops loading.
:((((((((
Kym.
Posted 63 months ago.
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Can you try that again Kym, and check the error console?
Posted 63 months ago.
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the same: no errors, only warnings (10).
:(
BTW, I switched off Norton auto protect. Is there any other way??
I also cleared the cache. but no result.
Kym.
Posted 63 months ago.
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Kym, I am not sure, as I don't use Norton. Maybe another Norton user can tell you how to make sure it is disabled altogether? Anyone?
Posted 63 months ago.
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I can not load that file. It says "unknown file type". I will try loading organizr with Norton turned off.
Posted 63 months ago.
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Ok, it still doesn't load but I do get an Error Pop-up window. It says:
A runtime error has occurred
Do you wish to debug?
Line: 1380
Error: 'user_obj' is indefined
Posted 63 months ago.
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Again, this is with windows xp, and IE7.
Posted 63 months ago.
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Yeah JakeInVan, that error is consistent with your browser not loading the JS file I linked to above. I'll look into why that might be happening to you.
Posted 63 months ago.
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The file wouldn't load with norton turned off either.
Posted 63 months ago.
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Eric,
I switched off Firewall too, Then I got an error in error console:
Error: user_obj is not defined
Source File: www.flickr.com/photos/organize/
Line: 1496
Posted 63 months ago.
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Maybe it has something against people with cat icons. :\
Posted 63 months ago.
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Ok, it's working for me now! Before I only disabled the firewall in Norton and it didn't work. This time I turned everything off completely (totally shut off Norton) and I was able to get in to the Organizer. To test it then I turned it back on and refreshed the page... so far so good as it's still working. I that after it works once with the program turned off, it will then kee working once it's turned back on.
Like Jim_H_WY, I too am using an older version of Norton (2003), so perhaps thats really is what's causing this problem.
Thanks again to all for your help!
Posted 63 months ago.
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@JakeInVan - hahaha.... .. maybe i should change my icon to my dog's pic... ;)
Kym.
Posted 63 months ago.
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I am using Norton 2003 as well.
Posted 63 months ago.
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@Medusa - could you tell me how to shut off norton completely?
Kym.
Posted 63 months ago.
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I get no kickstart option and still get the perpetual moving balls
"loading" endlessly and cannot get into Organizr.
Posted 63 months ago.
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Stormy Polarbear1 edited this topic 63 months ago.
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Ok, I got it to work!!! Woo hoo!!
Kym, what I did was double clicked the Norton Globe icon in the system tray at the bottom of my screen (where the clock is)
That opens up the security status screen. Click on the first section where it says "Security" When you do this, on the right side it gives the option to turn it off. Do this and then try loading organizer.
What I did before was just right-click on the globe and click on disable. That did not appear to work. Going in and physically turning Security off seemed to do the trick.
Posted 63 months ago.
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JakeInVan edited this topic 63 months ago.
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Kym, at the very bottom right of your computer screen you should see icon of a green globe. If you don't see it, there might be a small set of arrows there instead... click those and then the globe should appear.
Right-click with your mouse on the globe. You will get a pop-up menu. On that menu click "disable". That will shut your Norton off completely.
Then try to go back into the Flickr organizer and see if you can get it (I still got the spinning dots for a few seconds then the page came up).
If that solves the problem for you, then test it by turning Norton back on. Go back to the little green globe, right-click, then choose "enable" to turn Norton back on. Now reload the Organizer page and see if it works.
Just make sure that when you're done messing around with stuff that you turn the Norton back on when you are finished, because if not your computer will not be protected. To clarify, make sure that Norton is showing as "enabled" and that there is no red "x" on the green globe icon.
I hope that helped.
Posted 63 months ago.
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