|
Search this group's discussions
|
White bottom border
|
keoshi:
I'm sorry you received a book with a manufacturing defect - we can replace that for you right away.
Improper trimming is rare but can occur, and slip by unnoticed in our highly automated system.
I'm not finding you under 'keoshi' - could you send me an email? I can look you up that way (unless you have your order # handy)
Thanks, and sorry for that.
Hugh
hugh@qoop.com
Posted 72 months ago.
(permalink)
|
|
|
I found you!
I will start the reprint immediately. It will ship out to you in 3-5 business days.
Thanks in advance for your understanding.
Hugh
hugh@qoop.com
Posted 72 months ago.
(permalink)
|
|
Hugh: you guys are 50% features and 50% service - that's why you're so great. It's a shame that my minibook got a defect but it's great that you have such a nice support - thank you so much for that!
BTW, I deleted my pictures, do you have an archive file or should I upload them again?
Thank you so much,
Filipe
Originally posted 72 months ago.
(permalink)
keoshi edited this topic 72 months ago.
|
|
|
I got them today! Thank you so much for your fast and great customer support.
Cheers,
Filipe
Posted 72 months ago.
(permalink)
|
|
|
Muito obrigado a você!!
Hugh
Posted 72 months ago.
(permalink)
|
Would you like to comment?
Sign up for a free account, or sign in (if you're already a member).
|
|
Qoop 25% off prints photobooks cards calendars, cd dvd backups /
Discuss
Feed – Subscribe to Qoop 25% off prints photobooks cards calendars, cd dvd backups discussion threads