Important Notice: As of March 1, 2012, this is no longer an "official" Picnik group and is no longer supported by the Google/Picnik team. The best place to get "official" help is the Picnik Help Forum.
If you're a premium picnik member, you can also directly contact the team via the Help Hub on Picnik (sign in to picnik.com then choose Help, then the "contact us" link).
Picnik is closing on April 19. Since joining Google in 2010, the Picnik team has been working on Picnik while helping to create photo editing magic in Google’s products. We are closing shop April 19, 2012. Now the good news - to show our thanks, we're granting free Premium to everyone until we close.