Help / FAQ

General Flickr Questions

1. What is Flickr?
2. What are the rules for using Flickr?
3. Will Flickr always be free?
4. I'd like to use a photo I found on Flickr. How do I do that?
5. What is Flickr Gamma?

Free Accounts, Upgrading and Gifts

1. How many photos can I upload for free?
2. Can I pay to keep more of my photos on Flickr?
3. Is there a page where I can keep track of upgrades I've purchased?
4. I have a free account. Some of my photos aren't showing up. Why?
5. What happens if my Pro Account expires?
6. Are my photos ever deleted?
7. What's the Gift of Flickr?
8. Can I buy someone a Gift Pro Account?
9. Can I buy a gift Pro Account for someone who doesn't have an account?
10. How do I activate my gift?

Content filters

1. What are content filters?
2. What is SafeSearch?
3. My account has been reviewed as safe. What does that mean?
4. My account has been reviewed as moderate. What does that mean?
5. My account has been reviewed as unsafe. What does that mean?
6. What's happened to NIPSA?
7. Where do I set the safety level on my photos?
8. I want to upload a screenshot, but I don't want to break any rules. How do I do that?
9. How do I know if I'm doing the right thing?
10. I want to change my SafeSearch level, but just for one search. Can I do that?
11. I found a photo that shouldn't be in the "safe" zone. What can I do?
12. How does Flickr know how old I am?

Photos

1. How do I upload my photos?
2. Is there a limit on the number of photos I can have?
3. Are there limits on file sizes or file types for uploads?
4. Can I access my original images?
5. Can anybody comment on my photos and videos?
6. How can I tell when people leave comments?
7. What does the "Flag your photo" link on my photo page do?
8. What does the "Flag this photo" link on a photo page do?
9. How do I set privacy levels on my photos?
10. What's this Photostream thingy?
11. How do I make an album of my favorite photos?
12. Can I rearrange the photos in my photostream?
13. How can I change the look of my photo page?
14. Can I delete photos from my photostream?
15. How do I remove a photo from a set without deleting it?
16. How can I add tags when I upload via email or my phone?
17. How many photos can I upload by email?
18. Can I put my Flickr photos on my web site?
19. How do I make a slideshow?
20. How can I copyright my photos?
21. How can I stop people from downloading my photos?
22. I set the preference for no downloads. Why can people still download my photos?
23. I set the preference for no comments. Why are people commenting?
24. I'd rather people didn't blog my photos. How can I prevent that?
25. How do I download a photo?
26. Can I replace my photos and keep the comments and tags and stuff?
27. How do I rotate a photo?
28. Can Flickr rotate my photos automatically?
29. I've uploaded a big image file, but it turned out black. What do I do?
30. How do I get the URL of a photo?
31. Where can I see other people's photos?

Video

1. What is video on Flickr?
2. What have you done? I don’t want video on my Flickr!
3. Why is there a time limit of 90 seconds?
4. Can I put background music on my clips?
5. Is video available to everyone?
6. Where do my videos show up?
7. Are there any upload limits on videos?
8. Can I upload my 3-hour-long wedding video?
9. How do I upload a video?
10. I’m having trouble uploading my videos? How can I troubleshoot?
11. What are the functions of the video player on Flickr?
12. I can’t get videos to play! Arghh?
13. How do I share a video?
14. Can I edit my video on Flickr?
15. Do videos play in the slideshow?
16. Can I search for just video?
17. I’d like to keep video out of my group pool. Can I do that?
18. Can I download a video?
19. Why won’t the video play smoothly?
20. Why can’t I submit my photo/video to a group?
21. Can I choose the thumbnail for my video?
22. Why do my video uploads keep timing out?
23. How do I separate my videos from my photos?

Sharing

1. How do I share my photos?
2. What is Guest Pass?
3. Can I choose who can see “Share this”?
4. Is there a way to share my whole photostream including Friends and Family photos?
5. How do I share my photos with *just* my friends and family?
6. What has changed about Guest Pass?
7. Can I share more than one set in a Guest Pass?

Guest Pass

1. How long do Guest Passes last?
2. Where can I see a list of all the Guest Passes I've sent out?
3. Why isn't my Guest Pass getting through to my friend?

The Organizr

1. What is the Organizr?
2. What's that strip down at the bottom of the Organizr?
3. Drag-and-drop and double-click are your friends
4. How do I change the photo that represents my set?
5. How do I add my photos to a map?
6. Can anybody see where my geotagged photos were taken? Is the location private?
7. Can I remove photos from my map?

The Map

1. A Map? On Flickr? Is that a question?
2. What does "geotagged" mean?
3. How do I add my photos to a map?
4. Why am I having trouble seeing my photos on the global map?
5. Can I add a map to my own website?
6. How can I import geotagged photos?

Using Flickr Tools

1. What is an uploading tool?
2. How do I use Uploadr 3.0?
3. How do I use Uploadr 3.0 on someone else's computer?
4. How do I use Uploadr on someone else's computer?
5. How do I upload a photo with Windows Uploadr?
6. How do I use Windows Uploadr?
7. How do I use Mac OS Uploadr?
8. How do I upload a photo with Mac Uploadr?
9. Windows Uploadr isn't authorizing. What can I do?
10. I finished the upload, but Windows Uploadr opened a directory. What's up with that?
11. How do I use Uploadr on someone else's computer?
12. Help! I am having trouble uploading?!
13. I tried to use your upload page and got a "BONK" error. What's that?

Editing your photos with Picnik

1. What's Picnik?
2. How do I start editing with Picnik?
3. I'm having trouble using Picnik. Where do I go for help?
4. I've already purchased a Picnik Premium account. Can I access it using Flickr?
5. I heard you can replace photos on Flickr with edited versions from Picnik. Is that right?
6. Will using Picnik affect my full-quality, high-resolution photos?
7. I replaced my photo with a version I’ve edited using Picnik. I'd like to revert to the original version. Can I do that?
8. Does using Picnik affect the bandwidth limits of my free account?
9. How do I stop using Picnik?

Using Flickr on your phone

1. Can I access Flickr from my mobile device?
2. I'm an old skool member. How do I use the new-fangled mobile web site?
3. Can I access Flickr via the web browser on my phone?
4. Can I send a photo to Flickr from my camera phone?
5. Argh! I'm having trouble with teh mobile website?!?
6. There's a typo in the previous FAQ entry!

Blogging

1. How do I post photos to my blog?
2. Which blogging services does Flickr support?
3. There are some things I'd like in my blog post that aren't in the templates provided. What are my options?
4. How do I start my moblog?
5. My mobile phone service provider puts a signature in all the posts I send from my phone! How do I stop that?
6. Is there a badge I can display on my blog or website?

Public/Private

1. What if I don't want everyone to see my photos?
2. Can anyone leave a comment?
3. I've uploaded photos and made them public. Where do they show up?
4. Can I make a public photo private again?

Tags

1. What are tags?
2. Is there a limit on the number of tags I can add to a photo?
3. Why don't all the photos with a specific tag show up?
4. I've tagged my photos and videos, why can't I see them on a tags page?

Collections

1. How is a collection different than a set?
2. Isn't this just sets of sets?
3. How many collections can I have?
4. How do I make a collection?
5. How are the random images chosen for my collection mosaic?
6. Who will be able to see my collections?
7. Can I have private images in my mosaic?
8. How do I arrange things in a collection?
9. Can a set be in more than one collection?
10. How do I delete a collection?
11. Why can't I make a collection?
12. Where will my collections appear?

Stats

1. What are statistics on Flickr?
2. Why can't I see my stats?
3. How far back is "all time" on my stats?
4. What is a referrer?
5. How should I interpret the stats?
6. I'm concerned about sites/search terms that I see in my stats. What can I do?
7. I can't view one of the sites that linked to me. Why is that?
8. How accurate are stats?

Favorites

1. What are favorites?
2. How do I mark a photo as one of my favorites?
3. Can I mark my own photos as my favorites?
4. Can other people see my favorites?
5. How do I delete a photo from my favorites?

Contacts

1. Why do I need contacts?
2. How do I add a contact?
3. What are the different types of contacts I can make?
4. Is there a limit on the number of contacts I can have?
5. How do I invite my friends into Flickr?
6. How can I find my friends on Flickr?
7. What if I don't want to be found?
8. How will my friends addresses be used?
9. Can everyone see my age, real name, email address, and IM names in my profile?
10. How do I remove a contact?
11. Another Flickr member is making me uncomfortable. What can I do?
12. Someone is blocking me. What's up with that?

Groups

1. How do I share a photo with a group?
2. How many group pools can I share my photos in?
3. How do I post a photo in a discussion?
4. What is the difference between public and private groups?
5. How do I make a public group private? And vice-versa?
6. How are groups administered?
7. Who can see photos in a group pool?
8. How do I leave a group?
9. How do I delete a group?

Your Profile

1. Do I have to create a profile?
2. What is that pixelated grey and black smiley face in a box?
3. Can I change my screen name?
4. Someone's written a testimonial about me. What if I don't want to publish it?
5. Can I point my friends towards a page that's mine in Flickr?

Your Account

1. I forgot my password!!
2. How do I change my password?
3. I have two email addresses, and I want my friends to be able to find me in here using either one. Do I have to create two accounts?
4. I don't want people to see my real name. How do I fix that?
5. Do I have to get an email from Flickr for every little thing?
6. How do I set up email notifications?
7. I signed up to receive notifications daily (or weekly), where are they?
8. If I sign up for activity notification by email, will I get an email for each and every comment/fave/note added to my photos?
9. HTML email, ugh!
10. Can I make all the photos I upload to Flickr private without setting it for each one?
11. My friends have "friendly" Flickr URLs while I have a string of numbers. How do I get a friendly URL?
12. Why can't I change the personalized URL I created for my account?
13. What is the email address I use to send my photos to Flickr?
14. How do I delete my account?
15. I deleted my account, but didn't really want to! What do I do?

Yahoo! IDs, signing in and screen names

1. I still sign in via the "Old Skool" log in page. Can I do that forever?
2. What changes when I merge?
3. Do I have to have a Yahoo! account to sign up for Flickr?
4. How do my Flickr notification preferences change after I merge my account with Yahoo!?
5. What if my Yahoo! ID happens to be the same as my Flickr "screen name"?
6. What if someone is using my Flickr screen name as their Yahoo! ID?
7. I'm going to delete my Yahoo! account. What happens to my Flickr photos?
8. I've forgotten my password!
9. It doesn't seem to 'remember me' each time. What's up with that?
10. How do I merge my Yahoo! account with my Flickr one?
11. What if I have two Flickr accounts?
12. If I lose access to my Yahoo! account or my account is deactivated, will I be able to sign in to my Flickr account?
13. Can I transfer my Flickr account between two Yahoo! IDs?

Moving your Yahoo! Photos

1. Can I still move my photos to Flickr?
2. Is Flickr free?
3. Are there limits on Flickr?
4. Why are all my photos from Yahoo! Photos private?
5. What’s a photostream?

Nokia and Flickr

1. My Nokia phone isn't listed? What do I do?
2. I don't have a Nokia device. Will you offer this kind of service for other phones, too?
3. I don't see Flickr listed as an option on my Nseries device. What do I do?
4. I've entered my username and password on my Nokia set-up screen, but it still won't work. What's wrong?
5. I'm seeing a weird "System Error" on my Nokia. What does that mean?
6. Is there a place I can ask questions related to Nokia Nseries problems?

Printing

1. Can anyone print my photos?
2. How do I get started ordering prints?
3. But... but... I don't live in the U.S.! Why can't I order prints??
4. How can I get photos delivered?
5. I'd like to pick up my prints at Target. Where's the nearest store?
6. What does "Not recommended for printing" mean?
7. Can I see a big version of the print I'm about to order?
8. How does cropping work when I go to print a photo?
9. I'm having trouble using QOOP. Where can I get help?
10. I'm having trouble with the Imagekind service. Where can I go for help?

Payments

1. There is a credit card already entered when I checkout. Where can I change this?
2. Where can I go for questions about my bill or trouble ordering?
3. How can I see a history of my Pro account purchases?
4. How do I find the security code on my credit card?
5. What is Boleto?
6. If I use Boleto, will my Flickr account be proed today?
7. How long do I have to make a Boleto payment?
8. Will I have to confirm my Boleto payment on Flickr?
9. I changed my mind, but I still see a pending Boleto payment pending?

On the Flickr website

1. I have concerns about something I've seen on the site. What can I do?
2. I think a Flickr account may have been compromised, what happened and what can I do?
3. I have a great idea for a feature! How can I suggest it?
4. What considerations have been given to copyright?
5. I've found my photos on someone else's website, what do I do?
6. I am not a programmer- what exactly is the Flickr API and what does it mean to me?
7. The application/website is asking for authorization from me- will it reveal my Flickr/Yahoo! password?
8. Can I have HTML in my posts on the Flickr website?
9. What are the system requirements?
10. The site is acting weird! Things aren't saving... photos are missing... what gives??
11. Help! My images are all red x's (or broken icons, not loading, etc.)
12. You've asked me to clear cache on a page or the browser- how do I do that?
13. Flickr tells me I need to enable cookies to use the site, but they are already enabled...what should I do?
14. I'm an AOL user having trouble viewing photos. What's going on?
15. I'm having all sorts of trouble logging in. Help!
16. Need to talk to someone?